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Customer Success Jobs in Spring Hill, FL (NOW HIRING)

AEG

Enterprise Customer Success Manager

Tampa, FL · On-site

As an Enterprise Customer Success Manager your responsibilities will include: * Own the Enterprise: Manage a portfolio of our largest, most complex customers (Sports Teams, Venues, Live Events ...

HealthJoy

VP, Customer Success & Retention

Tampa, FL · On-site

The Role You'll own Customer Success and the retention number that comes with it. That means two things at once: protecting and expanding revenue across our employer client base, and leading the team ...

Arrive Logistics

Client Success Associate

Tampa, FL · On-site

Our success is a testament to our remarkable team and what we are building together. We're ... You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven ...

Arrive Logistics

Client Success Associate

Tampa, FL

Our success is a testament to our remarkable team and what we are building together. We're ... You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven ...

Arrive Logistics

Client Success Manager

Tampa, FL

Our success is a testament to our remarkable team and what we are building together. We're ... Utilize the customer onboarding SOP to ensure a smooth and efficient onboarding process, giving ...

Huzzle

Client Success Manager

Tampa, FL · On-site

Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ... in Client Success, Account Management, or Project Management * Proven experience managing high ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Jobs in Spring Hill, FL

Customer Success information

See Spring Hill, FL salary details

$27.6K

$70.5K

$118.8K

How much do customer success jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success in Spring Hill, FL is $70,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in Spring Hill, FL?

The most popular types of Customer Success jobs in Spring Hill, FL are:

What job categories do people searching Customer Success jobs in Spring Hill, FL look for?

The top searched job categories for Customer Success jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Customer Success jobs?

Cities near Spring Hill, FL with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Spring Hill, FL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $70,471 per year, or $33.9 per hour.

(Senior) Commercial Customer Success Manager

vivenu GmbH

Tampa, FL • On-site

Full-time

Re-posted yesterday

Job description

Redefine the future of live entertainment tech

Welcome to vivenu, the global leader in event ticketing tech and one of the world's fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges - helping organizers deliver exceptional experiences and drive real growth.

Join us and build the future of live entertainment.
As a (Senior) Commercial Customer Success Manager your responsibilities will include:
  • Customer Success as a Strategic Priority: Proactively manage your customer portfolio and develop tailored success plans that align your customers' strategic goals with the capabilities of the vivenu platform.
  • Onboarding & First Value Realization: Guide your customers through a smooth and structured implementation. Ensure that the value of the platform becomes tangible and measurable early on.
  • Relationship Management at Eye Level: Build long-term partnerships with key stakeholders and strengthen them through workshops, regular business reviews, and initiatives such as vivenu Labs or the Ambassadors Program.
  • Growth & Expansion Advisory: Help your customers improve user experience, drive revenue growth, and optimize operational processes.
  • Customer Health Monitoring: Monitor relevant KPIs and usage data to identify risks early and implement data-driven actions to strengthen the relationship.
  • Renewal Management with Vision: Act early to develop the customer relationship further and secure contract renewals and potential expansions.
  • Voice of the Customer: Collect constructive feedback and share it with internal teams to help improve our product, services, and internal structures.
  • Enablement & Product Training: Keep customers up to date with new features and platform developments. Plan and deliver training to ensure adoption and long-term value.
What you will need to succeed in this role:
  • Stakeholder Relationship Management: Proven ability to build and maintain strong relationships with a wide range of stakeholders - including ticketing managers, digital and IT teams, and executive leadership.
  • Portfolio Management & Prioritization: Experience managing a customer portfolio, with the ability to effectively prioritize time and resources based on customer needs, goals, and KPIs.
  • Strategic Success Planning: Skills in creating actionable success plans based on customer discovery, CRM insights, real-time usage data, and relevant industry trends.
  • Effective Communication Across Formats: Confidence in facilitating workshops, delivering product demos, and conducting executive-level business reviews - with messaging tailored to each audience.
  • Hands-On Product Engagement: A detail-oriented approach with a willingness to engage directly in platform configuration to ensure optimal setup and value realization.
  • Technical Fluency: Ability to clearly explain technical concepts - such as security features, APIs, and payment integrations - in a way that's accessible to both technical and non-technical stakeholders.
  • Proactive Problem Solving: A solution-oriented mindset, especially when navigating complex customer situations or technical challenges.
  • Customer Success Expertise: Deep understanding of Customer Success frameworks and methodologies, including value realization and long-term retention strategies.
  • Professional Experience: 3+ years of experience in one or more of the following areas: Software Customer Success, the event ticketing or live event industry, or change management roles.
Why join vivenu?

Live Entertainment Tech
Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you're part of the business of fun - powered by cutting-edge technology that brings moments to life for millions.

Sustainable Growth
We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.

Top-tier Team
Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we're shaping the future of live entertainment technology, one decision at a time.

Global DNA
We're a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here - not hierarchy or background.

Fast Growing, in All Aspects
Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We're driven by daily learning, shared wins, and collective growth.

Next-Gen Leaders & Insights
Work alongside some of tech's brightest minds - from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you'll help set the standard for the ticketing industry's future.

vivenu Inclusion Statement
At vivenu, we believe our people define our success - and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We're committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.

Check out our mission statement and corporate values here.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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