ZipRecruiter

Log In

1

Customer Success Associate Jobs in Spring Hill, FL

HSP Group

Customer Success Associate 1

Tampa, FL · On-site +1

As a Customer Success Associate (CSA), you'll be right at the heart of HSP Group's customer experience - the person who keeps things moving, anticipates what clients need, and helps businesses expand ...

HSP Group

Customer Success Associate 1

Tampa, FL · Hybrid

As a Customer Success Associate (CSA), you'll be right at the heart of HSP Group's customer experience - the person who keeps things moving, anticipates what clients need, and helps businesses expand ...

New

Arrive Logistics

Client Success Associate

Tampa, FL · On-site

As a Client Success Associate, you will be responsible for the daily operations of existing and new ... You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven ...

Arrive Logistics

Client Success Associate

Tampa, FL · On-site

As a Client Success Associate, you will be responsible for the daily operations of existing and new ... You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven ...

Wolters Kluwer

Customer Success Manager

Tampa, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Qualifacts

Customer Success Manager

Tampa, FL · On-site

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement of the assigned Customer accounts, utilizing and improving upon current methodology to deliver ...

Wolters Kluwer

Customer Success Manager

Tampa, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Tampa, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

EverDriven

Customer Success Manager

Tampa, FL · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships ...

PostcardMania

Partner Success Associate

Clearwater, FL · On-site

$43K/yr

Channel Sales Associate Full-Time | In-Office (Clearwater, FL) | Occasional TravelPostcardMania ... a CRM or platform. We integrate with software companies, CRMs, and marketing tools across the ...

New

Huzzle

Customer Success Manager

Tampa, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Huzzle

Customer Success Manager

Clearwater, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Huzzle

Customer Success Manager

Clearwater, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Huzzle

Customer Success Manager

Tampa, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

We seek a dedicated and results-driven Customer Success Manager to join our client company's team. This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving long-term value and growth withinstate, local government, and education (SLED)accounts.You'llserve ...

next page

Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Spring Hill, FL

Customer Success Associate information

See Spring Hill, FL salary details

$15.7K

$45K

$78.9K

How much do customer success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success associate in Spring Hill, FL is $44,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $55,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Spring Hill, FL?

The most popular types of Customer Success jobs in Spring Hill, FL are:

What job categories do people searching Customer Success Associate jobs in Spring Hill, FL look for?

The top searched job categories for Customer Success Associate jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Customer Success Associate jobs?

Cities near Spring Hill, FL with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Spring Hill, FL as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $44,957 per year, or $21.6 per hour.

Customer Success Associate 1

HSP Group

Tampa, FL • On-site, Remote

Full-time

Posted 4 days ago

Job description

About Us
HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter.
With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.
Job Description
Hybrid: remote working is possible at times, but the role requires at least 3 days a week in office location.
Ready to launch your career in Customer Success? As a Customer Success Associate (CSA), you'll be right at the heart of HSP Group's customer experience - the person who keeps things moving, anticipates what clients need, and helps businesses expand around the world.
You'll work directly with customers across different regions, building the relationships and know-how that keep them happy and growing with us. This is a genuine launchpad: a chance to build real skills, make an impact, and grow within Customer Success and the wider organization.
If you're a recent graduate (or early-career professional) who loves solving problems, talking to people, and learning fast - and you're genuinely curious about the global expansion industry and how our technology and services make it possible - we'd love to meet you.
Responsibilities:
  • Know our customers. Research client industries and business activities so you can support customers with real insight and anticipate their needs.
  • Own service reviews. Run regular customer service review meetings - proactively preparing agendas, supporting documents, and reporting so every conversation lands well.
  • Be the go-to. Field ad hoc customer queries and bring in the right teams whenever there's an escalation - or an opportunity to add more value through service add-ons.
  • Capture what matters. Attend meetings, record clear and accurate minutes, and distribute them to the right internal and external stakeholders promptly.
  • Turn data into direction. Generate and maintain reports on customer-centric operations, surfacing insights and recommending process improvements while keeping deadlines on track.
  • Build relationships. Develop and maintain excellent relationships with key stakeholders - customers, local partners, and internal teams alike.
  • Keep the engine running. Manage Salesforce administration and updates for customer interactions and account activity.
  • Get the details right. Review invoice outputs from HSP Finance against customer agreements, resolve discrepancies with the relevant experts, and liaise with billing/finance to ensure accuracy.
  • Roll with it. Take on other tasks as they arise in support of the Customer Success team, demonstrating flexibility and adaptability.
Qualifications:
  • An energetic, confident graduate with a keen interest in international business. Evidence of professional-services experience (such as internships in accounting, consulting, or law) is a plus.
  • Alternatively, 1-2 years' experience in a customer or consulting support role within professional services (management consulting, accountancy, tax, HR, or legal).
  • Strong written and verbal English communication skills; additional language fluency is a bonus.
  • Proactive, responsive, and self-motivated, with a strong customer-service ethic.
  • Able to multitask and manage time efficiently and effectively.
  • Detail-oriented, with strong organizational skills.
  • Experience in a similar role would be advantageous.
Skills and Competences:
  • Dependability. A consistent performer with a positive attitude, who listens well and collaborates across the organization.
  • Organization. Strong project management, with the ability to proactively follow up and deliver results.
  • Solution orientation. A focus on identifying and addressing the root cause of issues.
  • Self-motivation. Detail-oriented, driven, and reliable in meeting deadlines.
  • Effective communication. Confident communicating with senior personnel, both internal and external.
  • Adaptability. Flexible and able to thrive in an evolving environment.
  • Teamwork. Works well in a team and actively contributes to shared success.
  • Assertiveness. Assertive yet tactful, able to manage multiple business relationships effectively.

If you would like to be part of a fast-paced, client first environment; where we focus on solutions rather than challenges, come and join our #HSPGlobalSolutionTeam!
HSP Group logo

About HSP Group

Sourced by ZipRecruiter

Industry

Business management consulting

Company size

51 - 200 Employees

Headquarters location

Tampa, FL, US

Year founded

2020

View All HSP Group Jobs

Apply