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Associate Customer Success Manager Jobs in Spring Hill, FL

Talent Voyager

Customer Success Manager

Tampa, FL · Remote

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.

Talent Voyager

Customer Success Manager

Tampa, FL

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.

Talent Voyager

Customer Success Manager

Tampa, FL · On-site +1

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.

Deepwatch

Customer Success Manager

Tampa, FL · On-site

Hybrid Tampa, FL As a Customer Success Manager (CSM) at Deepwatch, you will be the primary point of contact for our customers, guiding them through their journey with us. You will work cross ...

Huzzle

Customer Success Manager

Clearwater, FL

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Huzzle

Customer Success Manager

Tampa, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Huzzle

Customer Success Manager

Tampa, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Huzzle

Customer Success Manager

Clearwater, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

We seek a dedicated and results-driven Customer Success Manager to join our client company's team. This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · Hybrid

About the Role As aNinjaOneCustomer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

This role requires a strong background inSLED account management, public sector IT solutions selling, and customer success, with a proventrack recordof managing complex sales cycles within government ...

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Showing results 1-20

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Spring Hill, FL

Associate Customer Success Manager information

See Spring Hill, FL salary details

$15.7K

$45K

$78.9K

How much do associate customer success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for associate customer success manager in Spring Hill, FL is $44,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $55,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are popular job titles related to Associate Customer Success Manager jobs in Spring Hill, FL? For Associate Customer Success Manager jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Spring Hill, FL look for? The top searched job categories for Associate Customer Success Manager jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Associate Customer Success Manager jobs? Cities near Spring Hill, FL with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you

Customer Success Manager

Talent Voyager

Tampa, FL • Remote

$127K/yr

Full-time

Re-posted 17 days ago

Job description

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs.

This is not a passive account management role. You will own the full client lifecycle — from onboarding through to program completion — driving strategy, accountability, implementation, and retention, with a strong focus on revenue growth.

Your primary KPI: client retention (minimum 70%).

You will manage up to 40 concurrent clients, acting as a strategic advisor, business coach, and relationship owner.

Location: Tampa, Florida — Rocky Point area (the company is open to both hybrid and remote arrangements for the right candidate)

Key ResponsibilitiesClient Onboarding
  • Conduct welcome and onboarding calls
  • Set expectations and establish rapport
  • Lead initial strategy discussions
Relationship Management
  • Own full client journey
  • Run regular check-ins
  • Identify churn risks early and re-engage clients
  • Maintain real-time task visibility in ClickUp
  • Communicate proactively via Slack
Strategic Coaching
  • Guide clients through agency growth strategies
  • Help troubleshoot business challenges
  • Provide clear, actionable recommendations
  • Hold clients accountable to execution
Retention & Revenue
  • Maintain 70%+ retention at 12-week mark
  • Present upsells when aligned with client success
  • Manage recurring revenue book of business

Requirements

3+ years in Customer Success or Account Management with a clear focus on revenue growth, client expansion, and upselling opportunities.

Proven experience selling high-ticket services, coaching programs, consulting engagements, or similar solutions valued at $20,000+ per sale.

Demonstrated ability to manage the full client lifecycle while identifying and converting additional revenue opportunities.

Experience working with digital marketing agencies or similar service businesses

Strong understanding of digital marketing fundamentals (paid ads, funnels, client acquisition models)

Experience managing 25+ concurrent clients preferred

High emotional intelligence and strong communication skills

Highly organized and system-oriented

Willing to work in-office in Tampa (nice to have)

Tools (Preferred)
  • ClickUp
  • Slack
  • GoHighLevel
What Success Looks Like
  • 70%+ client retention
  • Proactive client communication
  • Early churn risk identification
  • High client satisfaction
  • Book of business growth beyond 40 client

Benefits

Compensation and What You Get

  • From $55,000 (base) to $127,000 (full commission at 40 clients) On-Target Earnings
  • Direct access to leadership
  • Real impact — your work drives revenue and you will know it