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Remote Customer Success Jobs in Spring Hill, FL (NOW HIRING)

Talent Voyager

Customer Success Manager

Tampa, FL · Remote

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida -- Rocky Point area (the company is open to both hybrid and remote ...

Talent Voyager

Customer Success Manager

Tampa, FL · On-site +1

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida - Rocky Point area (the company is open to both hybrid and remote ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site +1

As the Customer Success Manager you will be the expert in best practices and product adoption ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution ... NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... customer success, account management, or a related field, preferably within a SaaS or technology ...

Liveops

Remote Customer Service Representative

Lutz, FL · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Tampa, FL · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Showing results 1-20

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Spring Hill, FL

Remote Customer Success information

See Spring Hill, FL salary details

$27.6K

$70.5K

$118.8K

How much do remote customer success jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote customer success in Spring Hill, FL is $70,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Spring Hill, FL? The most popular types of Customer Success jobs in Spring Hill, FL are:
What are popular job titles related to Remote Customer Success jobs in Spring Hill, FL? For Remote Customer Success jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Spring Hill, FL look for? The top searched job categories for Remote Customer Success jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Remote Customer Success jobs? Cities near Spring Hill, FL with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Spring Hill, FL as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $70,471 per year, or $33.9 per hour.

Customer Success Manager

Talent Voyager

Tampa, FL • Remote

$127K/yr

Full-time

Re-posted 17 days ago

Job description

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs.

This is not a passive account management role. You will own the full client lifecycle — from onboarding through to program completion — driving strategy, accountability, implementation, and retention, with a strong focus on revenue growth.

Your primary KPI: client retention (minimum 70%).

You will manage up to 40 concurrent clients, acting as a strategic advisor, business coach, and relationship owner.

Location: Tampa, Florida — Rocky Point area (the company is open to both hybrid and remote arrangements for the right candidate)

Key ResponsibilitiesClient Onboarding
  • Conduct welcome and onboarding calls
  • Set expectations and establish rapport
  • Lead initial strategy discussions
Relationship Management
  • Own full client journey
  • Run regular check-ins
  • Identify churn risks early and re-engage clients
  • Maintain real-time task visibility in ClickUp
  • Communicate proactively via Slack
Strategic Coaching
  • Guide clients through agency growth strategies
  • Help troubleshoot business challenges
  • Provide clear, actionable recommendations
  • Hold clients accountable to execution
Retention & Revenue
  • Maintain 70%+ retention at 12-week mark
  • Present upsells when aligned with client success
  • Manage recurring revenue book of business

Requirements

3+ years in Customer Success or Account Management with a clear focus on revenue growth, client expansion, and upselling opportunities.

Proven experience selling high-ticket services, coaching programs, consulting engagements, or similar solutions valued at $20,000+ per sale.

Demonstrated ability to manage the full client lifecycle while identifying and converting additional revenue opportunities.

Experience working with digital marketing agencies or similar service businesses

Strong understanding of digital marketing fundamentals (paid ads, funnels, client acquisition models)

Experience managing 25+ concurrent clients preferred

High emotional intelligence and strong communication skills

Highly organized and system-oriented

Willing to work in-office in Tampa (nice to have)

Tools (Preferred)
  • ClickUp
  • Slack
  • GoHighLevel
What Success Looks Like
  • 70%+ client retention
  • Proactive client communication
  • Early churn risk identification
  • High client satisfaction
  • Book of business growth beyond 40 client

Benefits

Compensation and What You Get

  • From $55,000 (base) to $127,000 (full commission at 40 clients) On-Target Earnings
  • Direct access to leadership
  • Real impact — your work drives revenue and you will know it