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Customer Success Associate Jobs in Apollo Beach, FL

Chase

Customer Success Associate

Tampa, FL · On-site

Investor Relations Associate As an Investor Relations Associate, in Alternative Fund Services Investor Relations department, you will lead the delivery of investor relations services to clients ...

New

Chase

Sr. Customer Success Associate

Tampa, FL

$36.40K - $45.50K/yr

Investor Relations Associate As an Investor Relations Associate in Alternative Fund Services ... to our success. We are an equal opportunity employer and place a high value on diversity and ...

New

JPMorgan Chase & Co.

Sr. Customer Success Associate

Tampa, FL · On-site

$37.80K - $47.20K/yr

As an Investor Relations Associate in Alternative Fund Services Investor Relations department, you ... to our success. We are an equal opportunity employer and place a high value on diversity and ...

JP Morgan Chase

Sr. Customer Success Associate

Tampa, FL · On-site

$37.80K - $47.20K/yr

As an Investor Relations Associate in Alternative Fund Services Investor Relations department, you ... to our success. We are an equal opportunity employer and place a high value on diversity and ...

JPMorgan Chase & Co

Sr. Customer Success Associate

Tampa, FL · On-site

$37.80K - $47.20K/yr

As an Investor Relations Associate in Alternative Fund Services Investor Relations department, you ... to our success. We are an equal opportunity employer and place a high value on diversity and ...

Arrive Logistics

Client Success Associate

Tampa, FL

As a Client Success Associate, you will be responsible for the daily operations of existing and new ... You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven ...

Arrive Logistics

Client Success Associate

Tampa, FL · On-site

As a Client Success Associate, you will be responsible for the daily operations of existing and new ... You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven ...

Arrive Logistics

Client Success Associate

Tampa, FL

As a Client Success Associate, you will be responsible for the daily operations of existing and new ... You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven ...

Right Fit Advisors

Customer Success Manager

Tampa, FL · Hybrid

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Windward

Customer Success Manager

Tampa, FL · On-site

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

C Square

Customer Success Manager

Tampa, FL

Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...

Cyxtera

Customer Success Manager

Tampa, FL · On-site

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Digital Hands

Customer Success Manager

Tampa, FL

We're seeking a Customer Success Manager (CSM) to support customer adoption, retention, renewals, and service expansion across a portfolio of clients. In this role, you'll work closely with ...

Digital Hands

Customer Success Manager

Tampa, FL

Customer Success Manager Tampa, Florida, United States #GetThereFirst Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make ...

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Customer Success Associate information

See Apollo Beach, FL salary details

$17.9K

$51.2K

$89.9K

How much do customer success associate jobs pay per year?

As of May 28, 2026, the average yearly pay for customer success associate in Apollo Beach, FL is $51,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,300.00 per year, depending on experience, location, and employer.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Apollo Beach, FL? The most popular types of Customer Success jobs in Apollo Beach, FL are:
What job categories do people searching Customer Success Associate jobs in Apollo Beach, FL look for? The top searched job categories for Customer Success Associate jobs in Apollo Beach, FL are:
What cities near Apollo Beach, FL are hiring for Customer Success Associate jobs? Cities near Apollo Beach, FL with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Apollo Beach, FL as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 84% In-person, 3% Hybrid, and 13% Remote job distribution, with an average salary of $51,228 per year, or $24.6 per hour.
Customer Success Associate

Customer Success Associate

Chase

Tampa, FL • On-site

Other

Posted 2 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Investor Relations Associate

As an Investor Relations Associate, in Alternative Fund Services Investor Relations department, you will lead the delivery of investor relations services to clients across Alternative Investment Services. You will work closely together with senior team members to ensure client service excellence, lead in day-to-day operations, and contribute to process improvements. This role is ideal for candidates with knowledge and seek to grow their career in alternative investment servicing, with a passion on growth, leadership, teamwork, and operational efficiency.

The Role entails from capturing, reviewing subscriptions and redemptions, cash management, reviewing KYC/AML, and support internal departments to service client base and implement change to deliver the best results for our business. As part of the talented team, you will continue to develop your career, learn about Relations and be Audit Ready at all times.

  • Work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity (NAV entry, series consolidation, capital activity, contact/wire updates, etc.)
  • Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately
  • Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/changes; ensure all work is 'Always Audit Ready'
  • Produce and review client and investor level reporting, such as monthly/quarterly statements, contract notes, order acknowledgements, and regulatory reports
  • Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc.
  • Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents
  • Follow JPMorgan's established processes and procedures and modify/iterate processes and procedures to continually improve accuracy, reduce redundancy, and mitigate risk

Required qualifications, capabilities, and skills

  • Minimum 3 years' experience in the Financial Services industry, preferably experience with a Fund Administrator, Hedge Fund, or Private Equity Fund
  • Master's degree in finance, economics, accounting or any relevant field
  • Dedicated to superior client service and able to remain poised under pressure
  • Team player, professional and proactive approach to work, positive attitude
  • Very strong communication skills both oral and written
  • Excellent interpersonal skills
  • Ability to work with a high level of precision in a fast-paced, deadline-driven environment
  • Ability to collaborate and solve problems that involve multiple stakeholders
  • Ability to work independently with strong follow-through

Preferred qualifications, capabilities, and skills

  • Microsoft Office expertise: advanced proficiency in Word, Excel (VLOOKUPs, pivots), and Outlook
  • Client service focus: anticipate client needs, build strong internal/external partnerships, and continuously improve satisfaction
  • Risk and control discipline: highly detail-oriented; identify, assess, and mitigate inherent and residual risks
  • Adaptability and resilience: perform effectively amid shifting priorities, ambiguity, and fast-paced change
  • Learning agility: quickly absorb technical, procedural, and functional concepts to support clients and investors
  • Effective communication: active listener who communicates clearly and addresses stakeholder questions and concerns
  • Analytical and collaborative problem-solving: gather and synthesize information, identify root causes, and engage partners to deliver solutions

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