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Customer Success Training Program Jobs in Texas (NOW HIRING)

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success or negotiation/presentation training Additional Details * Manage a diverse ... Program (EAP) PK Companies Group, LLC is an equal opportunity employer, and we welcome candidates ...

Sync1 Systems

Customer Success Manager

Austin, TX

We partner with credit unions across the country to power their lending programs, and our Customer ... training, webinars, and in-person meetings. * Meet regularly with lenders to ensure their needs are ...

Sync1 Systems

Customer Success Manager

Austin, TX · On-site

We partner with credit unions across the country to power their lending programs, and our Customer ... training, webinars, and in-person meetings. * Meet regularly with lenders to ensure their needs are ...

Sync1 Systems

Customer Success Manager

Austin, TX · On-site

We partner with credit unions across the country to power their lending programs, and our Customer ... training, webinars, and in-person meetings. * Meet regularly with lenders to ensure their needs are ...

IntelliSPEC

Customer Success Manager

Shenandoah, TX · On-site

$65K - $80K/yr

Customer Success or negotiation/presentation training Additional Details * Manage a diverse ... Program (EAP) PK Companies Group, LLC is an equal opportunity employer, and we welcome candidates ...

MealSuite

Customer Success Manager

Dallas, TX · On-site

$78K - $94K/yr

Mentor customers on best practices and serve as the point person for training needs. * Proactively ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

Swivel

Customer Success Manager

San Antonio, TX · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success ... Lucrative Wellness Program *Based upon employee eligibility Additional Information: SWIVEL is a ...

MealSuite

Customer Success Manager

Dallas, TX · On-site

$78K - $94K/yr

Mentor customers on best practices and serve as the point person for training needs. * Proactively ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

MealSuite

Customer Success Manager

Dallas, TX · On-site

$78K - $94K/yr

Mentor customers on best practices and serve as the point person for training needs. * Proactively ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

HW Media

Customer Success Specialist

Dallas, TX · On-site

$65K - $75K/yr

The Customer Success Specialist will lead white-glove onboarding experiences for enterprise and ... Conduct live customer walkthroughs, training sessions and onboarding calls * Develop onboarding ...

MealSuite

Customer Success Manager

Dallas, TX · Remote

$78K - $94K/yr

Mentor customers on best practices and serve as the point person for training needs. * Proactively ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

Voxai Solutions, Inc.

Customer Success Manager

Coppell, TX · On-site

$80K - $120K/yr

The Customer Success Manager (CSM) serves as the primary customer-facing leader responsible for ... Program management and strategic mindset * Strong business acumen and ability to connect technology ...

New

MealSuite

Customer Success Manager

Dallas, TX · Remote

$78K - $94K/yr

Mentor customers on best practices and serve as the point person for training needs. * Proactively ... Participation in our equity program - we'd love for you to share in MealSuite's success as we ...

Prospyr, Inc

Customer Success Manager

Austin, TX · On-site +1

$75K - $125K/yr

Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr ... Create scalable onboarding and education programs that reduce dependency on 1:1 support * Develop ...

HW Media

Customer Success Specialist

Dallas, TX · On-site

The Customer Success Specialist will lead white-glove onboarding experiences for enterprise and ... Conduct live customer walkthroughs, training sessions and onboarding calls * Develop onboarding ...

HW Media

Customer Success Specialist

Dallas, TX · On-site +1

The Customer Success Specialist will lead white-glove onboarding experiences for enterprise and ... Conduct live customer walkthroughs, training sessions and onboarding calls * Develop onboarding ...

Givebutter

Customer Success Specialist

Austin, TX · On-site +1

You will work within established success programs and playbooks, partnering closely with Customer ... and training materials. * Capture and route customer feedback to internal teams. * Partner with ...

Azul

Customer Success Manager

Dallas, TX · On-site

$165K - $180K/yr

... training materials and other various resources. Set the proper expectations for the customer ... What we Offer Comprehensive compensation and healthcare packages Referral Program Work-life balance ...

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All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Texas

Customer Success Training Program information

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program, and why are they important?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.
What are popular job titles related to Customer Success Training Program jobs in Texas? For Customer Success Training Program jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Success Training Program jobs in Texas look for? The top searched job categories for Customer Success Training Program jobs in Texas are:
Customer Success Training Program jobs near you

Customer Success Manager

PK Companies Group

Spring, TX • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Customer Success Manager - intelliSPEC

About the Role

We’re looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you’ll drive product adoption, lead regular customer check‑ins and QBRs, and manage renewals while ensuring customers achieve measurable outcomes with IntelliSPEC.

This is a hands-on, customer-facing role ideal for someone who enjoys managing multiple accounts, solving problems, and translating customer needs into value.

What You’ll Do

  • Manage a portfolio of SMB and mid‑market customer accounts
  • Drive adoption and engagement across key IntelliSPEC modules
  • Lead recurring customer meetings, trainings, and QBRs
  • Own renewals within standard guidelines
  • Identify simple expansion opportunities (users, sites, modules)
  • Monitor account health and proactively manage risks
  • Partner with Sales, Product, and Development to resolve issues and escalate feedback

What You Bring

  • 1–3 years of total professional experience
  • At least 1 year in SaaS, customer success, account management, or a customer-facing role
  • Strong communication and stakeholder management skills
  • Comfort using data and dashboards to guide customer conversations
  • Ability to manage multiple accounts and priorities at once
  • Organized, proactive, and solutions-oriented approach

Bonus Points

  • Experience with Customer Success tools (CRM, Gainsight, etc.)
  • Familiarity with inspection, maintenance, safety, or industrial workflows
  • Customer Success or negotiation/presentation training

Additional Details

  • Manage a diverse portfolio of SMB to mid‑market customers
  • Roughly 10–15% travel for onsite meetings, QBRs, or go‑lives
  • Mix of virtual collaboration and in‑person customer engagement
About IntelliSPEC

IntelliSPEC is transforming industrial operations with a unified, intelligent platform built for safety, reliability, and efficiency. Our solutions empower inspection teams and plant operators to work anywhere, even in low-connectivity environments, with secure, resilient, and intuitive tools.

Perks/Benefits

Competitive Pay of $65,000.00 - $80,000.00 per year depending on experience, Paid time off and Holidays, Health, Dental, and Vision Benefits, Flexible Spending Account (FSA), Health Savings Account (HSA), Company Match 401(k), Company Paid Life Insurance, Company Paid Short- and Long-Term Disability, Company Paid Employee Assistance Program (EAP)

PK Companies Group, LLC is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.

All hiring decisions are based on the qualifications of each candidate compared to other candidates and business needs.

We thank all applicants for their interest in our company, but only those selected for an interview will be contacted.


This employer participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the US. Employers can only use E-Verify once you have accepted a job offer and completed the form I-9.

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