ZipRecruiter

Log In

1

Customer Success Training Program Jobs in Oregon

Unqork

Principal Customer Advocate Manager

OR · On-site +1

$115K - $145K/yr

Develop and execute customer success strategies, ensuring adherence to best practices and ... Identify opportunities for enablement, training and technical advisory services, as well as analyze ...

SentinelOne

Customer Growth Program Intern

OR · On-site +1

Collaborate with members of the Community and Growth team to ensure the overall success of our ... Training and Development opportunities * Connections to other recent grads, and employees across ...

Jamf

Digital Success Strategy Manager

OR · On-site +1

Designs digital engagement programs end to end, including customer journeys, campaigns, in-app ... Our best-in-class sales focused Bootcamp training provides you with the technical and product ...

Ylopo

Client Success Manager

OR · On-site +1

$60K - $75K/yr

Undergraduate degree or relevant experience * 3+ years of experience in customer success, customer service, coaching, training, account management, or a related client facing role supporting a broad ...

previous page

Showing results 41-60

All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Oregon

Customer Success Training Program information

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What are popular job titles related to Customer Success Training Program jobs in Oregon?

For Customer Success Training Program jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success Training Program jobs in Oregon look for?

The top searched job categories for Customer Success Training Program jobs in Oregon are:

What cities in Oregon are hiring for Customer Success Training Program jobs?

Cities in Oregon with the most Customer Success Training Program job openings:

Customer Success Training Program jobs near you
Infographic showing various Customer Success Training Program job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Client Success Manager, Enterprise (Temp to Perm)

OfficeSpace Software

OR • On-site, Remote

Temporary

Posted 23 days ago

Job description

About the role

As an Enterprise Client Success Manager, you own the success of our most strategic customers. You build executive partnerships, drive long-term business outcomes, and help global organizations maximize the value of OfficeSpace.

You combine strategic thinking with operational excellence. You leverage AI to surface insights, predict risk, and scale your impact-while building trusted relationships that keep people at the center of every customer experience. This version aligns with the OfficeSpace "High-Performance Innovator" voice by emphasizing active language, ownership, short paragraphs, and high information density.

What you'll do
  • Own the success, retention, renewal, and growth of a portfolio of enterprise customers with complex organizational structures and executive stakeholders.
  • Build trusted relationships with executive sponsors and business leaders, serving as a strategic advisor throughout the customer lifecycle.
  • Lead enterprise onboarding, adoption, and value realization strategies that accelerate measurable business outcomes.
  • Develop and execute strategic Success Plans aligned to customer objectives, adoption milestones, and long-term business goals.
  • Leverage AI-powered Customer Success platforms to monitor customer health, predict churn risk, recommend next-best actions, and uncover expansion opportunities.
  • Lead executive Quarterly Business Reviews (QBRs) that connect product adoption to measurable business impact and ROI.
  • Partner with Sales to build account strategies that support renewals, expansion, and long-term customer growth.
  • Lead renewal planning and executive renewal conversations that reinforce customer value and business outcomes.
  • Advocate for customers by partnering with Product, Engineering, Professional Services, and Support to resolve challenges and influence product direction.
  • Translate customer feedback into actionable insights that improve our product, positioning, and go-to-market strategy.
  • Design AI-assisted customer engagement workflows that improve efficiency while preserving meaningful human relationships.
  • Analyze customer data, industry trends, and organizational change to proactively guide enterprise customers through workplace transformation.
  • Orchestrate AI agents for research, meeting preparation, executive communications, account planning, customer health analysis, and strategic recommendations while validating outputs with sound business judgment.
  • Continuously identify opportunities to improve customer success processes through automation, data-driven insights, and scalable best practices.
What you'll bring
  • 6+ years of Client Success, Strategic Account Management, or Enterprise Account Management experience in a SaaS environment.
  • Demonstrated success managing complex enterprise customers with executive stakeholders across long customer lifecycles.
  • Strong executive presence with the ability to influence C-level decision makers.
  • Experience driving adoption, retention, renewals, expansion, and measurable customer outcomes within recurring revenue businesses.
  • Expertise building executive business reviews, strategic account plans, customer success frameworks, and long-term account roadmaps.
  • Experience using Customer Success platforms and CRM technologies such as Gainsight, Salesforce, or similar solutions.
  • AI fluency with hands-on experience using AI-enabled platforms for forecasting, customer health analysis, workflow automation, research, strategic planning, and executive productivity.
  • Ability to orchestrate multiple AI tools responsibly while validating recommendations through customer context and business judgment.
  • Strong analytical thinking with the ability to translate complex customer data into executive-level recommendations.
  • Exceptional organization, prioritization, and program management skills across large enterprise engagements.
  • Outstanding executive communication, relationship management, and cross-functional collaboration skills.
  • Curiosity, adaptability, and a continuous learning mindset with a passion for emerging AI capabilities.

Apply