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Customer Success Training Program Jobs in Oregon

Compliancy Group LLC.

Customer Success Manager

OR · Remote

$75K - $82K/yr

Our Customer Success Managers are central to that promise. This is a high-volume, relationship ... the program they invested in, so they stay, grow, and trust CG as a long-term partner. You will ...

Invoca

OR

Lead customer training, business reviews, and enablement sessions through email, calls, and ... Health Benefits - Our healthcare program includes medical, dental, and vision coverage, with ...

Lifted

OR

Provide expert consultation and training on Workforce talent sourcing/management, integrations (SSO ... Build and execute on Customer Success Plans outlining customer approach to maximizing value of the ...

Swiftly

Customer Success Manager

OR · Remote

$115K - $125K/yr

Contribute to process improvements, playbooks, and scalable CS programs * Maintain accurate account ... in Customer Success, Account Management, or Client Services * Experience supporting B2B SaaS ...

Grant Street Group

Training Program Manager

OR · On-site +1

$75K - $110K/yr

We're looking for a Training Program Manager to own and evolve our training ecosystem for internal ... Manage a backlog of training requests and align stakeholders on scope, timing, and success criteria.

Numerator

$66K - $87K/yr

Drive product adoption and engagement through proactive outreach, training, business reviews, and ... customer use cases, and success metrics. * Collaborate cross-functionally with internal teams to ...

Numerator

$66K - $87K/yr

Drive product adoption and engagement through proactive outreach, training, business reviews, and ... customer use cases, and success metrics. * Collaborate cross-functionally with internal teams to ...

Tebra

OR · On-site

Generate executive summaries of our Customer Success programs, initiatives, successes, and program/project risk. * Lead the organization through large scale change and transformation, ensuring we ...

Granicus

Customer Success Consultant

Contribute to customer reference programs and success story development. * Stay current on Granicus ... privacy training in a timely manner, in accordance with company policies. The Team * We are a ...

Pigment

$110K - $145K/yr

Design, deliver, and iterate enablement programs for global Customer Success teams, including onboarding, everboarding, product launches, value realization, adoption motions, renewal readiness ...

Clayton Homes

Customer Success Manager

Hermiston, OR

Oversee successful and efficient implementation of training in technology, social media, service ... Clayton provides competitive 401K programs, including investment options and company matching for ...

Everseen

Customer Success Manager

Portland, OR · On-site

The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... Proactively drive user adoption and engagement by providing training, best practices, and ...

Clayton Homes

Customer Success Manager

Hermiston, OR · On-site

Oversee successful and efficient implementation of training in technology, social media, service ... Clayton provides competitive 401K programs, including investment options and company matching for ...

Everseen LTD

Customer Success Manager

Portland, OR · On-site

The Role The Customer Success Manager role is pivotal in building and nurturing long-term ... Proactively drive user adoption and engagement by providing training, best practices, and ...

WorkTango

Our Senior Manager, Customer Success is a critical hire who will be responsible for executing WorkTango's customer engagement and program management vision within our Mid-Market and Enterprise CSM ...

NICE

Technical Customer Success Manager

OR · Remote

We are looking for a Technical Customer Success Specialist to support our Customer Success Managers ... Support NLU configuration, training, testing, and optimization * Provide guidance on the ...

DNV GL

Customer Account Success Intern

Portland, OR · On-site

As a Customer Account Success Intern at DNV Company, you will be responsible for refining core ... Support special projects related to customer programs, pilots, or initiatives * Perform general ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · Remote

$125K - $150K/yr

... the ROI of training. We've $40M in Series B funding, doubling our team in 2026, and are ... As a Growth Customer Success Manager, you will ensure seamless customer experiences across all ...

Spring Health

Senior Customer Success Manager

OR · Remote

$106K - $131K/yr

We are hiring a full time Senior Customer Success Manager to join our team, reporting directly to ... We review all employee pay and compensation programs annually using Radford Global Compensation ...

Jamf

OR

As an Strategic Customer Success Manager (SCSM) at Jamf, you will act as a dedicated resource and ... Our best-in-class sales focused Bootcamp training provides you with the technical and product ...

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All JobsCustomer Success Training Program JobsCustomer Success Training Program Jobs in Oregon

Customer Success Training Program information

What is the difference between Customer Success Training Program vs Customer Support Specialist?

AspectCustomer Success Training ProgramCustomer Support Specialist
CredentialsOften includes certifications in customer success, communication, and product knowledgeTypically requires technical or product-specific knowledge, sometimes certifications in support tools
Work EnvironmentFocuses on proactive customer engagement, onboarding, and retention strategiesPrimarily reactive, handling customer inquiries and troubleshooting
Industry UsageUsed in SaaS, tech, and service industries to train staff for customer success rolesCommon in tech, retail, and service sectors for frontline support

The Customer Success Training Program prepares individuals for proactive customer engagement and retention roles, emphasizing strategic relationship management. In contrast, Customer Support Specialists focus on reactive problem-solving and technical support. Both roles are vital but serve different functions within customer service and success teams.

What are some common challenges faced during a Customer Success Training Program and how can participants effectively overcome them?

Participants in a Customer Success Training Program often face challenges such as adapting to rapidly changing customer expectations, mastering a variety of customer relationship management tools, and balancing proactive engagement with reactive support. To overcome these challenges, trainees should actively participate in hands-on learning modules, seek feedback from mentors or peers, and stay updated on best practices in customer success. Embracing a growth mindset and leveraging collaboration with team members also helps in building confidence and competence throughout the training process.

What are the key skills and qualifications needed to thrive in a Customer Success Training Program, and why are they important?

To thrive in a Customer Success Training Program, candidates generally need strong communication skills, a customer-centric mindset, and a foundational understanding of customer relationship management. Familiarity with CRM platforms like Salesforce, customer support ticketing systems, and occasionally certifications in customer success or SaaS platforms are beneficial. Exceptional problem-solving, empathy, and teamwork skills help individuals stand out in this field. These abilities are crucial for building long-term customer relationships, ensuring client satisfaction, and driving product adoption and retention.

What is a Customer Success Training Program?

A Customer Success Training Program is a structured learning initiative designed to teach employees the skills and knowledge needed to help customers achieve their desired outcomes with a company's products or services. These programs typically cover areas such as onboarding, product expertise, communication, relationship building, and issue resolution. The goal is to empower customer success teams to proactively support clients, increase satisfaction, and drive retention. Training may be delivered in-person, online, or through blended learning approaches, and is often tailored to specific company goals or customer segments.
What are popular job titles related to Customer Success Training Program jobs in Oregon? For Customer Success Training Program jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Success Training Program jobs in Oregon look for? The top searched job categories for Customer Success Training Program jobs in Oregon are:
What cities in Oregon are hiring for Customer Success Training Program jobs? Cities in Oregon with the most Customer Success Training Program job openings:
Customer Success Training Program jobs near you
Infographic showing various Customer Success Training Program job openings in Oregon as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 86% In-person, and 14% Remote job distribution.
Customer Success Manager

Customer Success Manager

Compliancy Group LLC.

OR • Remote

$75K - $82K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Our Customer Success Managers are central to that promise. This is a high-volume, relationship-driven role focused on one thing: helping clients get real value from the program they invested in, so they stay, grow, and trust CG as a long-term partner. You will manage a portfolio of core accounts, drive proactive engagement, and be the person clients hear from before a problem becomes a reason to leave. If you are organized, client-focused, and energized by the challenge of keeping a large book of accounts healthy and engaged, this role is built for you.

What you will do

  • Serve as the primary point of contact for a pooled portfolio of core accounts, focusing on retention, platform adoption, and customer satisfaction.
  • Drive proactive, repeatable engagement across your book so clients understand the platform, use it consistently, and see the value before renewal conversations begin.
  • Monitor account health and act early when engagement or satisfaction signals warrant attention.
  • Partner with Sales when expansion opportunities arise; while growth is not your primary responsibility, there are financial incentives to surface the right moments.
  • Work closely with Finance to resolve payment disputes, escalations, and account issues in a timely and professional way.
  • Collaborate with Support and Product to advocate for customer needs and contribute to process improvements that make the whole CX team stronger.
  • Direct clients to the right resources and channels for commercial conversations, without owning sales activities yourself.

What we are looking for

  • 2 or more years in Customer Success, Account Management, Client Services, or a related customer-facing role.
  • Strong organizational skills: you can manage a high volume of accounts and still give each one a consistent, thoughtful experience.
  • Excellent communication and relationship-building skills, with a genuine customer-first mindset.
  • Goal-oriented, particularly around retention and satisfaction targets.
  • Comfortable collaborating across teams including Finance, Product, and Support.
  • Experience in a subscription-based or SaaS business model is preferred.
  • Background in healthcare or healthcare compliance is a plus.
  • Bachelor's degree or equivalent professional experience welcomed.

What Compliancy Group offers

  • Competitive base salary plus performance bonus tied to gross retention rate, with additional financial incentives for surfacing expansion opportunities to the sales team.
  • Extensive onboarding and ongoing professional development focused on the platform, the compliance landscape, and the customer success motion.
  • Comprehensive benefits including medical, dental, vision, 401(k) with company match, and generous PTO.
  • A transparent, collaborative culture that takes customer impact seriously and invests in the people who deliver it.

Salary: $75,000-$82,000/year

Location: Remote, USA

PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels.

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