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Customer Success Rep Jobs (NOW HIRING)

Zmana

Customer Success Representative

Honolulu, HI · On-site

Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on ...

Market Value

Customer Success Representative

Houston, TX · On-site

$55K - $65K/yr

We are seeking a Customer Success Representative to support customers throughout their experience with company programs, products, and services. This position focuses on proactive communication ...

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Orbus Inc

Customer Success Representative

Woodridge, IL · On-site

$21 - $22/hr

Orbus Customer Success Representative General Summary The Customer Success Representative at Orbus supports and grows some of our largest and most strategic customer relationships. This role delivers ...

Milliman

Customer Success Representative

Omaha, NE · On-site

Customer Success Representative Description: Milliman Omaha is an office of intelligent, hard-working, creative minds and we are anything but corporate. Our unique structure allows for the best of ...

Taranis

Customer Success Representative

Fargo, ND · On-site

Customer Success Representative Fargo · Full-time About The Position Taranis is the world's leading AI-powered crop intelligence platform, providing ag advisors and their growers with data-driven ...

Sheet Labels, Inc.

Customer Success Rep Team: Customer Success The opportunity Customers don't stay and grow by accident, you make it happen. You partner with Account Managers before the close and own the relationship ...

Filtrous

Customer Success Representative

Austin, TX · On-site

Customer Success Representative Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The real value is ...

Filtrous

Customer Success Representative

Poway, CA · On-site

Customer Success Representative (Part-Time) Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The ...

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Customer Success Rep information

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How much do customer success rep jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer success rep in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What is a customer success rep?

A Customer Success Representative (CSR) is a professional who helps customers get the most value out of a company's products or services. Their main goal is to ensure customer satisfaction, foster long-term relationships, and help clients achieve their desired outcomes. CSRs proactively address customer needs, provide training or support, and often act as a bridge between customers and internal teams. They play a crucial role in reducing churn and increasing customer loyalty by ensuring users have a positive experience.

How does a customer success rep typically collaborate with other departments to ensure client satisfaction?

Customer Success Reps frequently work cross-functionally with teams such as Sales, Support, and Product to address client needs and resolve issues. They often relay customer feedback to the Product team to help drive improvements and coordinate with Support to quickly resolve technical problems. This collaboration ensures a seamless client experience and helps maintain strong, long-term relationships. Being proactive in communication and fostering teamwork are key components of success in this role.

What are the key skills and qualifications needed to thrive as a customer success rep, and why are they important?

To thrive as a Customer Success Rep, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM software such as Salesforce or Zendesk and proficiency in tracking customer interactions are typically required. Active listening, patience, and relationship-building are critical soft skills that help foster trust and loyalty with clients. These skills ensure customers achieve their goals with the product or service, driving satisfaction, retention, and long-term business growth.

What is the difference between Customer Success Rep vs Customer Support Specialist?

AspectCustomer Success RepCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and retentionReactively resolves customer issues and technical problems
Work EnvironmentOngoing relationship management, account reviewsHandling support tickets, troubleshooting
Required SkillsCommunication, relationship-building, product knowledgeTechnical troubleshooting, problem-solving
Common UsageSoftware, SaaS, subscription servicesTechnical products, hardware, software support

While both roles involve customer interaction, Customer Success Reps focus on proactive engagement to ensure long-term satisfaction, whereas Customer Support Specialists handle reactive troubleshooting. Understanding these differences helps in choosing the right career path or service focus within customer-facing roles.

What cities are hiring for Customer Success Rep jobs?

Cities with the most Customer Success Rep job openings:

What states have the most Customer Success Rep jobs?

States with the most job openings for Customer Success Rep jobs include:

What are popular job titles related to Customer Success Rep jobs?

For Customer Success Rep jobs, the most frequently searched job titles are:

Customer Success Rep jobs near you
Infographic showing various Customer Success Rep job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Representative

Washington, DC • On-site

Beyond SOF
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Beyond SOFexternal

Full-time

Re-posted 7 days ago

Job description

Role Summary:
The Customer Success Representative is responsible for
providing support to customers, ensuring their satisfaction,
and assisting with the implementation of customer success
solutions.
Main Responsibilities and Duties:
Provide support to customers and ensure their satisfaction.
Assist with the implementation of customer success
solutions.
Collaborate with the customer success team to address
customer inquiries and issues.
Stay updated on the latest customer success technologies
and trends.
Provide support to customers using quantum
technologies. Assist with the implementation of
quantum-related customer success solutions and
address quantum-related inquiries and issues.

Apply