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Customer Success Program Jobs in San Ramon, CA (NOW HIRING)

Customer Success Manager

San Jose, CA ยท On-site

$50 - $54.36/hr

Program Management -- navigating large orgs, driving change across groups * Executive Facilitation -- leading C-suite meetings, workshops, and presentations * Account Planning -- customer success ...

An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes. * A collaborative work environment that promotes growth ...

An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes. * A collaborative work environment that promotes growth ...

Customer Success Manager

San Jose, CA ยท On-site

$43.49 - $54.37/hr

Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract ... Program management experience navigating large organizations and driving change across groups

Customer Success Manager

San Jose, CA ยท Hybrid

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity ... Program management experience navigating large organizations and driving change across groups

... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...

... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...

Partner with Marketing and Box Consulting to operationalize customer success programs that require minimal manual intervention but deliver maximum impact. * Serve as the internal voice of the ...

Partner with Marketing and Box Consulting to operationalize customer success programs that require minimal manual intervention but deliver maximum impact. * Serve as the internal voice of the ...

Job Summary WeBox is seeking a high-potential, detail-oriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...

... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...

... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...

Customer Success Associate

San Jose, CA ยท On-site

$70K - $90K/yr

Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...

Customer Success Manager Zensors YC-S21, is a fast-growing tech startup searching for flexible go ... programs or software associated with a product or service * Promote the value of the product and ...

... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...

Customer Success Associate

San Jose, CA ยท On-site

$70K - $90K/yr

Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...

... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...

Customer Success Manager

San Francisco, CA ยท On-site

$106K - $125K/yr

Acute attention to detail to track high-volume tactical program elements across multiple customers ... success * Comfort learning and using AI tools to automate administrative tasks and increase ...

Lead program reviews, governance meetings, and executive business reviews to ensure alignment on goals, risks, landmarks, and success metrics. * Own customer success plans, program dashboards, and ...

Showing results 21-40

Customer Success Program information

See San Ramon, CA salary details

$12

$27

$52

How much do customer success program jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer success program in San Ramon, CA is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $28.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a customer success program role, and why are they important?

To thrive in a Customer Success Program role, you need a strong understanding of customer relationship management, product knowledge, and problem-solving abilities, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Exceptional communication, empathy, and proactive collaboration are vital soft skills that help build trust and drive customer satisfaction. These skills are essential for ensuring customer retention, fostering loyalty, and achieving business growth through positive customer experiences.

What is the difference between Customer Success Program vs Customer Success Manager?

AspectCustomer Success ProgramCustomer Success Manager
Primary RoleDevelops and manages customer success initiatives, programs, and strategies at an organizational levelManages individual customer accounts to ensure satisfaction and retention
FocusProgram development, process improvement, and overall customer success metricsCustomer relationship management, onboarding, and support
CredentialsOften requires experience in customer success, project management, or related fieldsTypically requires experience in customer service, account management, or sales
Work EnvironmentCross-functional teams, strategic planning sessions, customer success departmentsDirect interaction with customers, account teams, and support staff

In summary, a Customer Success Program focuses on creating and managing customer success initiatives at an organizational level, while a Customer Success Manager handles individual customer relationships to ensure satisfaction and retention.

How does a customer success program professional typically collaborate with other departments to enhance the client experience?

Customer Success Program professionals work closely with teams such as Sales, Product, and Support to ensure that clients achieve their desired outcomes. They often relay client feedback to the Product team for improvements, coordinate with Sales to align on client goals, and partner with Support to resolve any technical issues promptly. This cross-functional collaboration is essential for addressing customer needs holistically and fostering long-term relationships. Regular meetings and clear communication channels are key to this collaborative effort.

What is a customer success program?

A Customer Success Program is a structured approach that companies use to help their customers achieve their desired outcomes while using the company's products or services. It involves proactive communication, support, and guidance to ensure customer satisfaction, retention, and growth. Customer Success Programs often include onboarding, training, regular check-ins, and feedback loops to build strong, long-term relationships with customers.
What cities near San Ramon, CA are hiring for Customer Success Program jobs? Cities near San Ramon, CA with the most Customer Success Program job openings:

Customer Success Manager

Varite

San Jose, CA โ€ข On-site

$50 - $54.36/hr

Other

Re-posted 2 days ago


Job description

Customer Success Manager

Pay Rate Range: $50.00 - $54.36/hr.

Duties:

  • Accountable for overall customer success including renewals, adoption, health, and satisfaction.
  • Builds success plans, networks within accounts, drives adoption of Client Experience Cloud products, identifies risk and leads "get well" plans, acts as internal voice of the customer, and contributes to ongoing process improvement

Skills:

  • 3-5 Years of SaaS/digital marketing Customer Success experience; strong communication, consulting, and conflict navigation; program management within large organizations; executive-level facilitation and C-suite presentations; account planning; ability to prioritize under pressure; knowledge of digital marketing/media software.
  • Program Management โ€” navigating large orgs, driving change across groups
  • Executive Facilitation โ€” leading C-suite meetings, workshops, and presentations
  • Account Planning โ€” customer success plans, strategy/roadmap alignment
  • Customer Engagement Modeling โ€” tracking and evolving business goals
  • Data-Driven Adoption Analysis โ€” using data to track progress along a maturity curve
  • Conflict Mediation โ€” navigating and resolving friction across stakeholders
  • Digital Marketing Platform Knowledge โ€” Adobe Experience Cloud specifically, broader martech familiarity

Education:

  • Bachelor's degree and/or relevant work experience.