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Customer Success Program Manager Jobs in Ranshaw, PA

Csgonline

Program Specialist

Shamokin Dam, PA

$25/hr

... and customer focus to the business. Summary: The Program Specialist is responsible for the ... Reports and enters incidents as outlined in the Incident Management Bulletin and CSG's policy on ...

Csgonline

Program Specialist

Selinsgrove, PA

$25/hr

... and customer focus to the business. Summary: The Program Specialist is responsible for the ... Reports and enters incidents as outlined in the Incident Management Bulletin and CSG's policy on ...

Home Depot

Pro Customer Service/Sales

Saint Clair, PA · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Home Depot

Pro Customer Service/Sales

Bloomsburg, PA · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Planet Fitness

PT Customer Service Rep

Harrisburg, PA · On-site

$11/hr

We Are Ambitious - Always learning and growing toward success. We believe in the power of our ... Growth Opportunities over 90% of our management team started as an entry level team member!

Veolia

Construction Manager

Harrisburg, PA · On-site

Veolia helps commercial, industrial, healthcare, higher education and municipality customers ... Collaborates with Program Manager to resolve conflicts between design and field conditions in a ...

New

Royal Farms

Customer Service Associate

Shamokin Dam, PA · On-site

$15 - $19/hr

Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ... Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation ...

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All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Ranshaw, PA

Customer Success Program Manager information

See Ranshaw, PA salary details

$30.9K

$78.9K

$133K

How much do customer success program manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success program manager in Ranshaw, PA is $78,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $94,100.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What cities near Ranshaw, PA are hiring for Customer Success Program Manager jobs?

Cities near Ranshaw, PA with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Ranshaw, PA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $78,916 per year, or $37.9 per hour.

Assistant Customer Experience Manager

Weis Markets

Bloomsburg, PA • On-site

Full-time

Posted 5 days ago

Weis Markets rating

5.6

Company rating: 5.6 out of 10

Based on 586 frontline employees who took The Breakroom Quiz

86th of 124 rated grocery stores

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!
Location Address:
725 Columbia Boulevard
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Assistant Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned:
  • Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
  • Assists Customer Experience Manager in overseeing all aspects of front-end operations. Performs duties of the Customer Experience Manager in their absence. In the absence of store management, may assume complete responsibility for total store operations.
  • Enforces cash handling control and security measures to identify and prevent losses. Follows and enforces all company policies/procedures related to Front End operations. Adheres to all company and state laws and regulations related to Anti-Money Laundering Compliance, tobacco and alcohol sales, lottery, price accuracy, WIC, etc. Oversees bookkeeping procedures.
  • Assists Customer Experience Associates with getting change, checking prices, voids, refunds, etc. Conducts unannounced audits on cashiers.
  • Assists store management in onboarding customer experience associates. Trains to provide a fast, friendly, accurate and efficient checkout experience for customers. Implements and communicates new programs and procedures to associates. Recognizes and rewards associate performance. Participates in associate annual performance reviews. Utilizes the Learning Management System (LMS) for current and new associates.
  • Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.
  • Controls supply costs while ensuring adequate inventory levels to meet business demands (e.g., paper and plastic bags, etc.).
  • Directs the flow of customers through the Front End. Makes sure there are sufficient checkouts open to properly and efficiently service customers, keeping wait time to a minimum. Monitors breaks and lunches so customer service is not interrupted.
  • Oversees lot attendant service to assist customers with shopping carts and loading groceries into vehicles.
  • Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.
  • Assist customer service with answering phone calls with a polite and positive attitude. Uses intercom for necessary announcements or pages.
  • Maintains functionality of equipment, hardware, and software. Reports any issues requiring further resolution in a timely manner.
  • Communicates all information to cashiers regarding special promotions and sale items. Generate sales by suggestive selling. Attends and participates in store's daily huddles.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Oversees safety and sanitation of the parking lot, porch, entrance/exit, and checkout area. Keeps cart corrals and parking lot clean and clear of carts. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance.
  • May assist with baling cardboard or other related duties (if properly trained -training provided).
  • May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack (if properly trained -training provided).
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES
Supervises all Associates within the department. May assume total leadership of the building in absence of store management. Specific number of Associates under supervision is dependent upon the store size and presence of store management.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Supervises associates within the department. May assume total leadership of the building in absence of store management. Specific number of associates under supervision depends upon the store size and presence of store management.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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About Weis Markets

Sourced by ZipRecruiter

Weis Markets is a renowned name in the retail industry – specifically the supermarket sector – operating mainly within the United States. The company was established by two brothers, Harry and Sigmund Weis, in 1912 in Sunbury, Pennsylvania, and has now grown to operate over 200 stores across seven Mid-Atlantic states. Weis Markets offers an extensive range of products including grocery items, dairy products, frozen foods, pharmacy services, fuel, and more. Their mission focuses on delivering exceptional value and satisfaction to their customers by offering quality products at a great price and supporting local communities. Some of their notable achievements include their continued growth and expansion throughout the region, the launch of a successful e-commerce platform, and philanthropic efforts towards enhancing the well-being of communities in which they operate.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Sunbury, PA, US

Year founded

1912

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