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Customer Success Program Manager Jobs in Long Branch, NJ

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

Customer Success Manager

New York, NY · On-site

$120K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Role Summary As our first dedicated Customer Success Manager, you'll own account management and customer success playbooks across our product lines. You'll work with the executive team and AEs to ...

Manager, Customer Success

New York, NY · On-site

  • Medical

  • Retirement

  • PTO

Customer Success Manager Location: New York, NY (Hybrid) Experience: 46+ Years About ArcSpan Technologies ArcSpan Technologies is an innovative audience monetization SaaS company operating at the ...

Customer Success Manager

New York, NY · On-site

$130K - $200K/yr

The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is ...

Customer Success Manager

New York, NY · On-site

$130K - $200K/yr

The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is ...

The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Connect customers with the right internal resources, including Marketing programs and Executive ...

Customer Success Manager

New York, NY · On-site

$110K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the role We're looking for a Customer Success Manager to build and own the customer success function at Garage. You'll be the first dedicated customer success hire, responsible for delivering ...

Customer Success Manager

New York, NY · On-site

$130K - $200K/yr

The Opportunity Our partner is hiring their first dedicated Customer Success / Account Manager to own the post-sale relationship for a fast-growing book of enterprise home-services accounts. This is ...

Role Overview As a Customer Success Manager you'll play a critical role in guiding our clients ... An opportunity to contribute to the growth and direction of our Customer Success program, building ...

Customer Success Manager

New York, NY · Remote

$150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each ...

Customer Success Manager

New York, NY · On-site

$120K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Manager We are looking for a highly motivated Customer Success Leader, who will drive and execute a strategic vision to ensure our customers receive the maximum value from each ...

Customer Success Manager

New York, NY · On-site

  • Medical

  • Retirement

  • PTO

The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Connect customers with the right internal resources, including Marketing programs and Executive ...

Customer Success Manager

New York, NY · On-site

$111K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success at hx is about much more than account management. We work with some of the world ... Pet discount plans, retirement plan (401K), and discount programs available to employees Additional ...

Customer Success Manager

New York, NY · Hybrid

$75K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...

Customer Success Manager

New York, NY · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...

Customer Success Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...

Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...

Showing results 21-40

Customer Success Program Manager information

See Long Branch, NJ salary details

$32.1K

$82.1K

$138.4K

How much do customer success program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success program manager in Long Branch, NJ is $82,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $97,800.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What job categories do people searching Customer Success Program Manager jobs in Long Branch, NJ look for?

The top searched job categories for Customer Success Program Manager jobs in Long Branch, NJ are:

What cities near Long Branch, NJ are hiring for Customer Success Program Manager jobs?

Cities near Long Branch, NJ with the most Customer Success Program Manager job openings:

Infographic showing various Customer Success Program Manager job openings in Long Branch, NJ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 16% Part Time, 7% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,086 per year, or $39.5 per hour.

Customer Success Manager

Selr LLC

New York, NY

$150K/yr

Full-time

Re-posted 2 days ago


Job description

Job Description Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client is a high-growth SaaS company helping mid-market and enterprise customers drive measurable outcomes through their platform. As they continue to scale, they are hiring a Customer Success Manager to own post-sale relationships and ensure customers realize long-term value. This role sits at the center of retention, expansion, and customer advocacy.

You will act as a trusted advisor to your accounts, partnering closely with Sales, Product, and Support to deliver a best-in-class customer experience. What you'll do Own a portfolio of customers from onboarding through renewal Lead onboarding, adoption, and ongoing success planning to ensure customers achieve their desired outcomes Build strong executive and day-to-day relationships across customer organizations Drive product adoption, usage, and value realization Identify and execute expansion opportunities in partnership with Sales Proactively manage renewals and mitigate churn risk Act as the voice of the customer internally, feeding insights back to Product and Leadership Track and report on customer health, engagement, and success metrics What we're looking for 3-6+ years of experience in Customer Success, Account Management, or a similar post-sale role in SaaS Experience managing mid-market or enterprise accounts Strong ability to communicate value to both technical and non-technical stakeholders Proven track record of renewals, retention, and expansion Highly organized, proactive, and comfortable managing multiple accounts at once Experience working cross-functionally with Sales, Product, and Support teams Why this role High-impact position with real ownership over customer outcomes Opportunity to work with a collaborative, product-driven team Clear path for growth as the company scales