Customer Success Program Manager Jobs in Granger, TX

About the Role

In this position, thePrincipal Technical Program Manager (TPM) will be responsible for leading the management and execution of server platform programs, driving design and development activities from product definition and planning through production, release, and end of life.

What You'll Do

• Work closely with Marketing and Architecture teams to translate product specifications into program deliverables.

• Lead cross-functional teams to develop and introduce products on schedule while meeting sales volume targets and financial objectives.

• Lead requirement definition, planning, development, and launch.

• Manage feature enhancements, quality, and continuity of supply.

• Interact with sales organizations to communicate organizational information, strategies, and capabilities.

• Manage the execution of engineering solutions, including: Printed Circuit Boards, Mechanical, Power, OS, FW, BIOS, Solution SW, Test, Diagnostics, and vendor management.

• Ensure the manufacturability, reliability, and serviceability of designs.

• Develop and maintain relationships with customers and providing insight and recommendation to support.

• Lead weekly program core team meetings with cross-functional teams to communicate updates, track progress, and ensure the program is on track to meet upcoming milestones.

• Identify and communicate program risks to stakeholders, define risk mitigation strategies, and facilitate appropriate hardware and software engineering solutions.

• Maintain documentation and disseminate project information to stakeholders, customers, and partners.

• Publish appropriate metrics such as KPIs (Key Performance Indicators), as required by the program or the Office of Technical Program Management.

What You'll Bring

• BS in Electrical Engineering or equivalent experience and 12+ years of relevant experience in server or related industry. (alternatively a MS and 10+ years)

• MBA strongly desired

• Good understanding of x86 server system architecture.

• Understanding of system-level server platforms, software, and component interactions.

• Excellent understanding of business goals and customer use cases.

• Strong cross-functional team management and adaptive communication style.

• Strong project management skills in scheduling and milestone tracking.

• Ability to view situations objectively from different perspectives.

• Ability to frame situations and make/drive decisions.

• Ability to resolve complex problems, drive results, innovate, and lead strategically.

• Ability to manage multiple priorities and deliver on time.

• Ability to handle stressful situations professionally.

• Ability to thrive in a high-growth, fast-paced environment.

• Solid business, analytical, and critical thinking skills.

• Pragmatic, hands-on style with creative problem-solving.

• Strong planning and priority-setting abilities.

• Excellent communication, negotiation, and influencing skills.

• Proven ability to build positive relationships with internal and external stakeholders

ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $148,125 and $246,875 per year. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.

Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this opportunity but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Onsite, #LI-SL
#ZTSANENG2025!

At ZT Systems, a Sanmina Company, you'll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a fast-paced environment that's challenging, rewarding, and career-defining.

A culture built around our values we work hard and think fast. We view challenges as opportunities-to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today-and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

What We Offer
At ZT Systems, a Sanmina Company, we believe that investing in our people is key to our continued growth and innovation. When you join our team, you'll gain access to a comprehensive and inclusive benefits package designed to support your well-being, financial security, and professional development-both now and in the future.

Compensation & Financial Security

-Competitive base salary

-Performance-based annual bonus eligibility

-401(k) retirement savings plan

-Tuition reimbursement for eligible education programs

Health & Wellness

-Comprehensive medical, dental, and vision coverage with access to leading providers

-Mental health resources and employee wellness support programs-

-Company-paid life and disability insurance

Time Away & Work-Life Balance

-Paid time off (PTO) and company-paid holidays

-Parental leave and family care support programs

Growth & Purpose

-Structured training programs and on-the-job learning opportunities

-Matching gifts and volunteer programs to support causes you care about

These benefits are available to eligible employees and are designed to grow with you as your career evolves. Full benefits and eligibility varies by work location. Learn more about our benefits here.

ZT Group Int'l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please be aware that certain positions may require the applicant to either 1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or 2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. All offers of employment will be conditional subject to the foregoing.