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Customer Success Program Manager Jobs in Georgetown, TX

Vironix AI

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

... program impact to clinical stakeholders • Identify and implement tools and workflows that reduce ... 3-7 years of customer success, account management, or client services experience - ideally in ...

NinjaOne

Manager, Customer Success

Austin, TX · On-site +1

As a Manager, Customer Success, you will be responsible for overseeing the performance of your team, ensuring they build and maintain strong, long-lasting customer relationships and achieve their ...

NinjaOne

Manager, Customer Success

Austin, TX · Hybrid

As a Manager, Customer Success, you will be responsible for overseeing the performance of your team, ensuring they build and maintain strong, long-lasting customer relationships and achieve their ...

Vironix AI

Customer Success Manager

Austin, TX · On-site

$100K - $140K/yr

... program impact to clinical stakeholders • Identify and implement tools and workflows that reduce ... 3-7 years of customer success, account management, or client services experience -- ideally in ...

NinjaOne

Manager, Customer Success

Austin, TX · On-site

As a Manager, Customer Success, you will be responsible for overseeing the performance of your team, ensuring they build and maintain strong, long-lasting customer relationships and achieve their ...

Givebutter

Customer Success Specialist

Austin, TX · On-site +1

You will work within established success programs and playbooks, partnering closely with Customer Success Managers and cross-functional teams to identify risks, surface feedback, and support ...

NinjaOne

Manager, Customer Success

Austin, TX · Hybrid

As a Manager, Customer Success, you will be responsible for overseeing the performance of your team, ensuring they build and maintain strong, long-lasting customer relationships and achieve their ...

AlertMedia

Customer Success Manager

Austin, TX · On-site

Hard work pays off The Customer Success Manager will take ownership of managing customer ... Competitive base salary + Uncapped commissions + Company-wide bonus program * Generous and flexible ...

Ninjaone

Customer Success Manager

Austin, TX · On-site

NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...

NinjaOne

Customer Success Manager

Austin, TX · On-site

NinjaOne Customer Success Manager As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through ...

TRACTIAN

Customer Success Manager

Austin, TX · On-site

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian ... programs. Responsibilities * Support customers in all matters related to the usage of TRACTIAN ...

NinjaOne

Manager, Customer Success

Austin, TX · Hybrid

As a Manager, Customer Success, you will be responsible for overseeing the performance of your team, ensuring they build and maintain strong, long-lasting customer relationships and achieve their ...

AlertMedia

Customer Success Manager

Austin, TX · Hybrid

Hard work pays off The Customer Success Manager will take ownership ofmanagingcustomer ... Competitive base salary +Uncapped commissions + Company-wide bonus program * Generous and flexible ...

ASSA ABLOY

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

Jamf

Customer Success Manager

Austin, TX · On-site

As a Customer Success Manager (CSM) at Jamf, you will be the post-sale partner for customers leveraging the Jamf platform to manage and secure Apple devices at scale. You will own the customer ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its ...

Assa Abloy

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

ASSA ABLOY

Customer Success Manager

Austin, TX · On-site

Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | Department: Customer Success About SiteOwl: SiteOwl is a B2B SaaS platform used by physical security integrators and ...

Automation Anywhere

Customer Success Manager

Austin, TX · On-site

$215K - $225K/yr

We are looking for a Customer Success Manager to join our growing team. We are seeking a person who ... Experience in building successful intelligent automation programs resulting in significant value to ...

Austin BlueTech LLC

Customer Success Manager

Austin, TX · On-site

$60K - $75K/yr

Customer Success Manager Vendidit | Austin, Texas | Onsite | Full-time About Vendidit Vendidit is a holdings company operating a group of businesses in the returns, overstock, and resale sector. Its ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Georgetown, TX

Customer Success Program Manager information

See Georgetown, TX salary details

$30.2K

$77.2K

$130.1K

How much do customer success program manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success program manager in Georgetown, TX is $77,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $92,000.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Georgetown, TX look for? The top searched job categories for Customer Success Program Manager jobs in Georgetown, TX are:
What cities near Georgetown, TX are hiring for Customer Success Program Manager jobs? Cities near Georgetown, TX with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Georgetown, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,177 per year, or $37.1 per hour.

Customer Success Manager

Vironix AI

Austin, TX • On-site

$100K - $140K/yr

Full-time

Re-posted 13 days ago

Job description

Vironix Health is an Austin-based health technology company transforming chronic care through AI-powered remote patient monitoring (RPM) and chronic care management (CCM). We partner with physician groups and nephrology practices nationwide to deliver better outcomes through data-driven, tech-enabled care coordination. We move fast, think big, and believe the best is still ahead of us.
THE ROLE
We're looking for a Manager / Director of Customer Success who is equal parts relationship builder, data enthusiast, and self-starter. This is a high-ownership role sitting at the intersection of clinical operations and technology - you'll be the face of Vironix to our physician and practice partners, ensuring they see measurable value, stay retained, and grow with us.
This is not a hand-holding support role. We need someone who can build and run a scalable customer success function from the ground up, bring a head on their shoulders when it comes to data and tech, and move with startup urgency. If you thrive in ambiguity, take pride in ownership, and love turning customer relationships into long-term partnerships, keep reading.
WHAT YOU'LL OWN
• Own the full post-sales customer relationship with physician groups, nephrology practices, and clinical partners
• Serve as the primary point of contact for doctors and practice administrators - building trust, driving adoption, and managing escalations
• Lead patient retention strategy and monitor key metrics, flagging risks and opportunities proactively
• Drive contract renewals and expansions through a consultative, value-based approach
• Design and maintain performance reporting dashboards and QBR materials that clearly communicate program impact to clinical stakeholders
• Identify and implement tools and workflows that reduce customer friction and scale the CS function without scaling headcount proportionally
• Partner cross-functionally with clinical ops, product, and the technology team to translate customer feedback into product and process improvements
• Build and document repeatable playbooks for onboarding, engagement, escalation, and renewal
BONUS POINTS
• Background in healthcare, health IT, or working directly with physician practices
• Experience building a CS function from an early stage
• Familiarity with chronic care management (CCM) or remote patient monitoring (RPM) programs
• Comfort with Google Workspace, project management tools, and BI/reporting platforms
Requirements
• 3-7 years of customer success, account management, or client services experience - ideally in health tech, SaaS, or a data-driven B2B environment
• Genuine comfort with data: you can pull a report, build a dashboard, interpret trends, and translate numbers into a compelling story for a physician
• Strong communicator who can flex between a clinical audience (physicians, care coordinators) and an internal technical one (product, engineering)
• Experience owning renewals and retention metrics - you understand the levers and know how to pull them
• Startup DNA: you don't wait to be told what to do, you figure it out, build it, then make it repeatable
• Familiarity with customer success platforms, CRMs, and data/reporting tools - bonus points for experience in RPM, CCM, or value-based care
• Based in Austin, TX or willing to relocate; ability to meet in-person periodically is important to us
Benefits
• Meaningful work - we're directly improving outcomes for patients with chronic illness
• Startup culture with real ownership and room to grow into a leadership role
• Competitive base salary ($100K-$140K) with performance bonus tied to retention and expansion
• Collaborative, no-ego team that values speed, candor, and execution
• Austin-based with flexibility - this role is hybrid with occasional in-person collaboration

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