Customer Success Program Manager Jobs in Boise, ID

SEL products and technologies play critical roles in various industries around the world. A well-coordinated and informed marketing team is essential to ensure that customers across many countries and industries are aware of our latest solutions and have access to high-quality training and educational resources.

As a Technical Marketing Program Manager for the Automation product line, you will translate industry research, product roadmaps, and customer insights into strategic marketing plans that position our products as integrated solutions to meet customer needs. You will collaborate closely with stakeholders in Research & Development, Sales & Customer Service, and other divisions to ensure that all marketing collateral and activities are consistent, accurate, and addressing the diverse needs of our customers.

As a Technical Marketing Program Manager, a typical day might include the following:

• Meeting with stakeholders and leaders across divisions to discuss product roadmaps, customer perspectives, industry news, and strategic marketing plans

• Learning about SEL technologies, major competitors, and industry trends through independent research and close collaboration with subject matter experts and marketing research analysts

• Developing marketing program plans, project proposals, and briefs that distill key technical information, business intelligence, and strategic objectives into actionable guidance for all related marketing activities and collateral

• Leading the development of marketing content and promotional activities through close collaboration with creative professionals and marketing operations teams

• Reviewing collateral for technical accuracy and evaluating the performance of marketing campaigns

• Presenting marketing plans and results for the designated program area to various stakeholders, including executive leadership

This job might be for you if:

• You enjoy delving into research, learning technical topics, and solving complex problems

• You're skilled at building rapport with diverse stakeholders, representing their perspectives and needs, and facilitating decisions between groups with competing priorities

• You excel at teaching, presenting to small and large groups, and painting a compelling vision that energizes teams and drives their work

• You'd enjoy traveling to conferences, tradeshows, and customer sites to interface directly with engineers and leaders in the industry

• You are highly motivated, well organized, strategically minded, and detail-oriented

Location

Pullman, WA- SEL corporate office is located in Eastern Washington where you'll enjoy an unmatched quality of life. Enjoy the smaller town life: country space, freedom from traffic, easy access to recreational activities in nearby mountains, rivers, and forests, as well as great schools and universities.

Competitive pay. Superior benefits. Inspiring work.

People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.

• We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
• We offer top tier medical, prescription, dental, vision, life, and disability insurance.
• We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
• We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
• Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Pay Range Data

We anticipate filling this position as a Marketing Program Manager $80,000 - $112,400 . We are open to reviewing additional candidates with more or less experience and the pay range may differ if filled at a different level. Our pay ranges are determined by job, responsibility, and location. We base our starting pay offer and title on location and job-related factors such as candidate experience, training, knowledge, and skills.

Communication with Applicants

We communicate with all applicants. If you do not receive a response about your application, please check your SPAMfilteror reach out to us at careers@selinc.com.

SEL is an Equal Opportunity Employer: Vets/Disabled.