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Customer Success Program Manager Jobs in Boise, ID

iCIMS

Customer Success Manager

Boise, ID · On-site

$70K - $80K/yr

Foster advocacy through references, testimonials, and participation in customer community programs. Qualifications * 2-5+ years in Customer Success, Account Management, Implementation, Consulting, or ...

SHI GmbH

Customer Success Manager - VMware

Boise, ID · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Ability to articulate VMware's renewal program - Intermediate Other Requirements * Completed ...

EDB

Principal Customer Success Manager

Boise, ID · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

Cartwheel

Customer Success Manager, West

Boise, ID · On-site

$95K - $110K/yr

Cartwheel is an early-stage company building a new kind of mental health program for kids that puts ... ABOUT THE ROLE As a Customer Success Manager, you will serve as the customer success manager and ...

Micron

Customer Success Operations Specialist

Boise, ID · On-site

$72K - $162K/yr

Manage orders and customer data using ERP/CRM tools (e.g., Salesforce, SAP). * Use operational data ... Micron also provides benefit programs that help protect your income if you are unable to work due ...

Plexus Corp.

Program Manager

Nampa, ID · On-site

$89K - $133K/yr

... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...

Plexus Corp.

Program Manager Sr

Nampa, ID · On-site

$102K - $153K/yr

... Creating Customer Success. As a team member, you will engage in impactful work through global ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...

Milliman

Client Success Manager (MedInsight)

Boise, ID · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges ...

Micron

Technical Program Manager - Yield

Boise, ID · On-site

$122K - $158K/yr

The Boise Strategic Program Management Office (SPMO) plays a critical role in enabling Micron's US expansion and long-term manufacturing success. We partner closely with fab, engineering, and ...

Cambia Health Solutions

Pharmacy Program Manager

Boise, ID · On-site

$61.75 - $72.75/hr

Pharmacy Program Manager Hybrid within Oregon, Washington, Idaho or Utah Build a career with ... Demonstrated success leading cross-functional teams and contributors toward shared goals in a ...

Cambia Health Solutions

Pharmacy Program Manager

Boise, ID · On-site

$61.75 - $72.75/hr

Pharmacy Program Manager Hybrid within Oregon, Washington, Idaho or Utah Build a career with ... Demonstrated success leading cross-functional teams and contributors toward shared goals in a ...

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All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Boise, ID

Customer Success Program Manager information

See Boise, ID salary details

$30.9K

$79.1K

$133.3K

How much do customer success program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success program manager in Boise, ID is $79,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Boise, ID? For Customer Success Program Manager jobs in Boise, ID, the most frequently searched job titles are:
What job categories do people searching Customer Success Program Manager jobs in Boise, ID look for? The top searched job categories for Customer Success Program Manager jobs in Boise, ID are:
What cities near Boise, ID are hiring for Customer Success Program Manager jobs? Cities near Boise, ID with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you

Customer Success Manager

Accelerated Automation

Middleton, ID • Remote

$48K - $75K/yr

Full-time

Re-posted 23 days ago

Job description

🚨 We’re Hiring: Customer Success Specialist 🚨

Accelerated Automation is growing, and we’re creating a brand-new Customer Success role on our team!

This is a full-time, remote position for someone who is highly organized, client-focused, comfortable with technology, and excited to help build something meaningful from the ground up.

This role is not a traditional SaaS customer success position, but we do now have software, technology tools, CRM workflows, automation services, and client-facing systems that require ongoing customer support. This person will help make sure our clients have a smooth onboarding experience, receive clear communication, get help troubleshooting basic tech questions, and are introduced to additional services when they are a good fit.

What you’ll help with:

✅ Client onboarding and scheduling
✅ Customer follow-up and relationship management
✅ Basic tech troubleshooting and support
✅ Helping clients get more value from our services
✅ Following up with past project customers
✅ Identifying cross-sell and upsell opportunities
✅ Supporting our internal team with organization, communication, and process improvement

Compensation:

💰 $48,000 base salary + commission

We are looking for someone who aligns with who we are as a company. Accelerated Automation is purpose-driven, rooted in Christ-centered values, and focused on serving people with integrity, humility, excellence, accountability, and genuine care.

We also have a fun, lighthearted, drama-free work environment. We work hard, laugh often, communicate directly, and expect people to act like adults. We do not do gossip, passive-aggressive communication, or unnecessary drama. We believe in honest conversations, grace, personal responsibility, and resolving conflict head-on with support from leadership when needed.

The right person for this role will be proactive, detail-oriented, tech-comfortable, strong in communication, and excited to help shape a new department as we continue to grow.

This position can be in person/hybrid, or fully remote for the right applicant. 

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