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Customer Success Program Manager Jobs in Birmingham, AL

Accura Engineering

Program Manager

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title: Program Manager Work Location: Marshall Space Flight Center (MSFC), Huntsville, AL ... Customer representatives. Duties/Responsibilities : * Receive and communicate task and project ...

Landing

Partner Success Manager

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our membership program provides consumers access to a network of apartments in 60+ top markets with ... Previous customer service/ partner experience * Strong organizational skills * Ability to multitask ...

UAB NOVA RENT

PROGRAM MANAGER II

Birmingham, AL · On-site

$51K - $83K/yr

... and customer-service skills • Ability to interpret and apply institutional policies and ... student success and continued improvement • Ability to work independently while collaborating ...

PNC Bank

Program Manager I- Lending Technology

Birmingham, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are all united in delivering the best experience for our customers. We work together each day to ... Monitors the program budget while working to ensure success of the program. * Evaluates the ...

Blox

Construction Program Manager

Bessemer, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager will be responsible for profit and client satisfaction throughout the program ... Customer Focus - Makes service to internal and external customers a priority; focuses on exceeding ...

BLOX LLC

Construction Program Manager

Bessemer, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager will be responsible for profit and client satisfaction throughout the program ... Customer Focus - Makes service to internal and external customers a priority; focuses on exceeding ...

Blox

Construction Program Manager

Bessemer, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Program Manager will be responsible for profit and client satisfaction throughout the program ... Customer Focus - Makes service to internal and external customers a priority; focuses on exceeding ...

UAB NOVA RENT

PROGRAM MANAGER II

Birmingham, AL · On-site

$51K - $83K/yr

... customer focus. Salary Range : $51,270 - $83,300 Qualifications Education * Bachelor's degree in a related field * And five (5) years of related experience required. * Work experience may NOT ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Birmingham, AL

Customer Success Program Manager information

See Birmingham, AL salary details

$30.5K

$77.9K

$131.3K

How much do customer success program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success program manager in Birmingham, AL is $77,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,800.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What are popular job titles related to Customer Success Program Manager jobs in Birmingham, AL?

For Customer Success Program Manager jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Customer Success Program Manager jobs in Birmingham, AL look for?

The top searched job categories for Customer Success Program Manager jobs in Birmingham, AL are:

What cities near Birmingham, AL are hiring for Customer Success Program Manager jobs?

Cities near Birmingham, AL with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Birmingham, AL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $77,847 per year, or $37.4 per hour.

Program Manager

Accura Engineering & Consulting Services, Inc.

Birmingham, AL • On-site

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Job Title: Program Manager
**Work Location: Marshall Space Flight Center (MSFC), Huntsville, AL **
Salary: Based on experience and will be discussed with manager in interview
REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen
Position Summary:
We are seeking an experienced Program Manager to oversee moderately complex engineering project assignments at the Marshall Space Flight Center. This critical role ensures the successful delivery of services on time, within budget, and with the highest quality standards. The ideal candidate will possess a blend of technical expertise, project management skills, and strong leadership abilities, with a focus on seamless coordination between staff and Customer representatives.
Duties/Responsibilities:
  • Receive and communicate task and project orders, scope, and estimates.
  • Oversee day-to-day operations while coordinating the entire onsite team.
  • Ensure successful resource planning and execution of the contract, to ensure the contract is performing to the standards established in the contract performance work statement.
  • Supervise and guide direct reports, including A amp;E Managers, Construction Supervision/Inspection Managers, GIS Manager, and the onsite team.
  • Foster synergies between individual work requests to enhance efficiency and effectiveness.
Education/Experience:
  • Preferred: Bachelor or Master of Science degree in Mechanical, Electrical, or Civil Engineering, or Architecture from an accredited university.
  • Highly Preferred: Project Management Professional (PMP) certification.
  • Required: Professional Engineer (PE) registration or Registered Architect, with a minimum of ten years of related experience
  • A minimum of 10 years of relevant experience in engineering or architecture and project management.
  • Proficiency in business standards, engineering standards, and project controls tools.
  • Demonstrated expertise in complex project management and team leadership.
  • Comprehensive understanding of engineering disciplines, procurement, and construction processes.
  • Strong client relationship management in complex situations.
  • Excellent communication, organizational, and presentation skills.
  • Proficient in Microsoft Office.
  • Ability to set priorities, delegate authority, and coach and mentor team members effectively.

Benefits:

  • Competitive salary based on experience.
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development and career advancement opportunities.
  • A supportive and collaborative work environment.
Why Join Us?
This role offers the unique opportunity to work onsite at MSFC, contributing to projects that make a difference in the space industry. Join a dynamic team that values collaboration, innovation, and excellence in every aspect of project execution.
Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. www.dhs.gov/everify

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