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Customer Success Program Manager Jobs in Athens, GA

... management skills, and much more! Your development as a leader is vital to CTL and to the success of our programs. Along with being a fun experience, you will develop crucial skills that will help ...

... management skills, and much more! Your development as a leader is vital to CTL and to the success of our programs. Along with being a fun experience, you will develop crucial skills that will help ...

Document unemployment terms and details in CRM * Create, process, and file all purchase orders and ... programs. We also offer a variety of career paths and encourage promotion from within. The ...

Document unemployment terms and details in CRM * Create, process, and file all purchase orders and ... programs. We also offer a variety of career paths and encourage promotion from within. The ...

Success in this position requires strong project execution fundamentals, technical fluency ... Salesforce CRM Product team, Strategy, Operations, Digital, Engineering, and senior business ...

Elementary Program Director

Monroe, GA · On-site

$48K - $52K/yr

... long-term success. Through programs like the Elementary Mentoring Program, children gain ... Hiring Manager * Provide leadership and guidance to volunteers + seasonal staff to ensure a ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Showing results 41-60

Customer Success Program Manager information

See Athens, GA salary details

$31.4K

$80.2K

$135.2K

How much do customer success program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success program manager in Athens, GA is $80,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $95,600.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Athens, GA? For Customer Success Program Manager jobs in Athens, GA, the most frequently searched job titles are:
What cities near Athens, GA are hiring for Customer Success Program Manager jobs? Cities near Athens, GA with the most Customer Success Program Manager job openings:
Infographic showing various Customer Success Program Manager job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $80,206 per year, or $38.6 per hour.

Outside Sales Professional

GPC - Genuine Parts Company

Jefferson, GA • On-site

Full-time

Re-posted 22 days ago


Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

236th of 412 rated retail wholesalers


Job description

Job Summary

If you are passionate about selling, finding and winning new customers, new business, closing deals and sustaining these relationships even after the sale, the Sales Pro role may be for you! Our Sales Pro is a self-motivated, customer centric representative that works to promote our entire line of products and services and expand the business of new and existing customers.

Responsibilities

  • Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
  • Promote the entire line of NAPA products and programs to Wholesale Customers
  • Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
  • Identify specific needs of customers and align solutions with NAPA's offerings
  • Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
  • Engage customers and keep them connected through all of NAPA's eSales programs
  • Perform educational seminars, clinics and presentations on NAPA product lines and services
  • Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone

Qualifications

  • Prior experience in a Retail store or outside sales
  • 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
  • Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
  • Capability to present information in group meetings
  • Valid driver license with no more than 2 moving violations in the last 4 years required

Preferred Qualifications

  • Bachelor's Degree
  • Background in the Automotive Industry

Leadership

  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

Physical Demands / Working Environment

  • Valid Driver's License
  • Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
  • Clear speaking and attentive listening skills
  • Set expectations, meet commitments, track results, and manage accountability
  • Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


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