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Customer Success Program Manager Jobs in Georgia

Avolution

Customer Success Manager

Atlanta, GA

Escalate and resolve issues proactively, advocating for customer needs internally. ABOUT YOU * Proven success in driving renewal and expansion sales within a CS or Account Management role.. * Data ...

FlowPath

As a Customer Success Manager, you will be "delighting" customers every step of their onboarding journey through their lifetime as a customer. You will help create an invaluable customer experience ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

INFORMDATA LLC

Customer Success Manager

Kennesaw, GA · On-site

The Customer Success Manager (CSM) at InformData is a critical member of our Client Success team, responsible for driving consistent client value realization through disciplined execution, proactive ...

Lever Demo 2

Customer Success Manager

Atlanta, GA

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest champion and make their voice heard in everything we do- the problems we help solve, the solutions we ...

Verint Systems

Customer Success Manager

Atlanta, GA · On-site

Overview of Job Function The Customer Success Manager (CSM) is a strategic role that serves as our number one customer and company advocate. The role displays superior customer management and ...

Tractian

Customer Success Manager

Atlanta, GA · On-site

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing ... programs. Responsibilities * Support customers in all matters related to the usage of TRACTIAN ...

SlicedHealth

Customer Success Manager

Woodstock, GA · On-site

Summary As a Customer Success Manager, you will take on clients after the completion of the implementation project and provide ongoing support and maintenance of SlicedHealth solutions to optimize ...

QAD, Inc.

Customer Success Manager

Atlanta, GA · Remote

$85K - $110K/yr

The Customer Success Manager will be primarily responsible for owning and developing Digital and ... We provide programs that help you strike a healthy work life balance. * Opportunity to join a ...

New

Tractian

Customer Success Manager

Atlanta, GA · On-site +1

What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing ... programs. Responsibilities * Support customers in all matters related to the usage of TRACTIAN ...

Trimble

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Are you ready to be a part of the Asset Lifecycle Management (ALM) revolution? This Customer Success Manager position will help enable communities to design, build, operate ...

Trimble, Inc.

Customer Success Manager

Alpharetta, GA · On-site

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

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All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Georgia

Customer Success Program Manager information

See Georgia salary details

$27.4K

$70.1K

$118.2K

How much do customer success program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success program manager in Georgia is $70,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,600.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Georgia? For Customer Success Program Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Success Program Manager jobs in Georgia look for? The top searched job categories for Customer Success Program Manager jobs in Georgia are:
What cities in Georgia are hiring for Customer Success Program Manager jobs? Cities in Georgia with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Georgia as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $70,138 per year, or $33.7 per hour.

Customer Success Manager

Avolution

Atlanta, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Northern Virginia, Canada, South America, Sydney, Singapore, London, and the Middle East, Avolution is established
as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.


ABOUT THE ROLE

We're looking for a tech-savvy, high-performing Customer Success Managerto join our AMER team. You'llmanage your ownaccounts focusedon driving retention, expansion, and true customer success outcomes. You'll play a key role in
delivering measurable impact across the customer lifecycle.

Responsibilities


Renewal & Expansion Sales

  • Own the renewal and expansion pipeline, driving retention and identifying growth opportunities across the customer base.
  • Analyze customer data and usage patterns to identify potential expansion opportunities.
  • Negotiate renewal and expansion deals and meet/exceed revenue targets.

Customer Engagement & Advocacy

  • Serve as a strategic advisor to key accounts, guiding them toward successful outcomes.
  • Coach customers on best practices, product usage, and self-sufficiency.
  • Escalate and resolve issues proactively, advocating for customer needs internally.

ABOUT YOU

  • Proven success in driving renewal and expansion sales within a CS or Account Management role..
  • Data-driven and strategic, with a knack for identifying trends and turning insights into action.
  • Excellent communicator, able to engage with both technical and non-technical audiences.
  • Experienced in working with enterprise clients and C-level stakeholders.
  • Highly motivated, proactive, and collaborative with a growth mindset.
  • Experience with Salesforce or similar CRM tools is a plus.

BENEFITS

  • Ability to work from anywhere within the US
  • Opportunity to join in-person team retreats
  • Comprehensive healthcare coverage that includes health, dental and eye insurance
  • 401K with company matching (after the first 6 months)
  • Life Insurance
  • Short-term disability insurance
  • 20 annual PTO days that you are encouraged to use
  • 1 day of birthday leave per year
  • 10 annual sick days
  • Paid parental leave
  • New employee home office allowance
  • Annual home office allowance

All applicants must have the right to work in the United States. Avolution is an equal opportunities employer.

Apply