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Customer Success Program Manager Jobs in Arizona

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

$60K/yr

We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...

1VALET

Customer Success Specialist

Phoenix, AZ · On-site

We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site

$60K/yr

We develop smart building software and integrated hardware solutions that connect property managers ... The Customer Success Specialist (Onboarding) is responsible for ensuring new customers successfully ...

AvaHR

Customer Success Specialist

Gilbert, AZ · On-site

We are looking for a dynamic Customer Success Specialist to help us onboard customers and retain ... Managing tickets of customer service requests * Become an expert on hiring needs and pain points

Verint Systems

Sr. Customer Success Manager

Phoenix, AZ · On-site

Overview of Job Function The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer and company advocate. The role displays superior customer management and ...

Buildots

VP Customer Success

Arizona City, AZ

About Buildots  Buildots is transforming construction management through AI-driven progress ... Our customers deliver some of the world's most complex construction programs, ranging from large ...

EHS Insight

Customer Success Associate

Chicago, IL · On-site

Manage the onboarding of new customers, minimizing customers time to value. Lead customers through ... Success in a technology field. * Environmental, Health, and Safety industry knowledge and ...

Hanger

HFN: Manager, Customer Success

Phoenix, AZ · On-site

... programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and ... The Manager, Customer Success's primary function is to ensure Hanger's Orthotic and Prosthetic ...

Hanger, Inc.

HFN: Manager, Customer Success

Phoenix, AZ · On-site

... programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and ... The Manager, Customer Success's primary function is to ensure Hanger's Orthotic and Prosthetic ...

Insight

Bachelor's degree or equivalent practical experience. • Experience: 5+ years in a Customer Success or Account Management role, specifically within the Technology or SaaS industry. • Communication:

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

Partner with Account Managers to build growth strategies for your book of business and work with ... Access to Employee Assistance Programs (EAPs) * Financial wellness benefits through Morgan Stanley

BizIQ

Manager of Customer Success

Phoenix, AZ · On-site

... managing and building high-performing customer success teams. * 5+ years of account and client ... We call it BizBucks - a rewards program where you can receive weekly prizes Including Amazon gift ...

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Showing results 1-20

All JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Arizona

Customer Success Program Manager information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do customer success program manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for customer success program manager in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Customer Success Program Manager (CSM) salary typically ranges from $70,000 to $120,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries may earn higher compensation, often supplemented with bonuses or incentives. The role often requires strong communication skills and familiarity with customer relationship management tools.

What jobs pay 2000 a day?

In the context of a Customer Success Program Manager, earning $2,000 a day typically requires senior-level roles with extensive experience, such as executive positions or specialized consulting roles. These positions often involve high-level strategic responsibilities, industry expertise, and may require certifications or advanced skills. Such high daily rates are more common in consulting, executive management, or specialized advisory roles rather than standard employment.

What is a Customer Success Program Manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Do CSMs make good money?

Customer Success Program Managers typically earn competitive salaries that vary by industry, experience, and location. According to industry data, the median annual salary ranges from $70,000 to $120,000, with higher earnings possible for those with advanced certifications or extensive experience. Bonuses and performance incentives are also common components of compensation for this role.

What are the key skills and qualifications needed to thrive as a Customer Success Program Manager, and why are they important?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a Customer Success Program Manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Arizona? For Customer Success Program Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Customer Success Program Manager jobs in Arizona look for? The top searched job categories for Customer Success Program Manager jobs in Arizona are:
What cities in Arizona are hiring for Customer Success Program Manager jobs? Cities in Arizona with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Arizona as of June 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $77,406 per year, or $37.2 per hour.
Customer Success Specialist

Customer Success Specialist

Vontier Corporation

Phoenix, AZ • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

The Customer Success Specialist is responsible for driving engagement, retention, and revenue growth across an assigned book of business, customer segment, or territory. This role proactively manages the customer lifecycle—from onboarding through renewal—ensuring customers achieve measurable value and strong ROI from their investment.

The Customer Success Specialist partners cross-functionally with Sales, Support, Services, Finance, and Product teams to deliver seamless customer experience, reduce churn, and identify opportunities for expansion through upsell, cross-sell, and contract optimization. Success in this role is measured by customer health, retention, net revenue growth, and long-term relationship strength. This position will be 3 days a week in the office at our Phoenix office.

WHAT YOU WILL DO

  • Own and manage an assigned book of business, segment, or territory, serving as the primary point of contact across the customer lifecycle.
  • Build strong, trusted relationships through proactive engagement and alignment to customer goals and outcomes.
  • Drive product adoption and measurable ROI to maximize customer value, retention, and long-term success.
  • Manage renewals and retention activities, proactively identifying and mitigating churn risk.
  • Identify and execute expansion opportunities through upsell, cross-sell, and pricing alignment in partnership with Sales.
  • Own and actively manage Customer Health using the company’s methodology, developing and executing success and action plans as needed.
  • Coordinate timely resolution of customer inquiries, escalations, and administrative requests, ensuring a consistent and positive experience.
  • Advocate for customers internally by collaborating with Support, Services, Finance, Product, and Sales teams.
  • Lead and participate in customer success initiatives and programs (e.g., success plans, business reviews, VoC, and engagement initiatives).
  • Achieve individual and company targets related to churn, net revenue growth, ARR, adoption, and customer health.
  • Contribute to continuous improvement through collaboration, learning, and operational excellence.
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About Vontier

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

2019

Social media

Facebook

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