Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Manager, Customer Success
New York, NY · On-site
$95K - $105K/yr
You will report directly to the Director, PEO Operations and serve as the first leadership layer ... Direct management of 4-6 Customer Success team members supporting benefits and payroll client ...
Manager, Customer Success
New York, NY · On-site
$95K - $105K/yr
You will report directly to the Director, PEO Operations and serve as the first leadership layer ... Direct management of 4-6 Customer Success team members supporting benefits and payroll client ...
Customer Success Manager
New York, NY · On-site
The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Conduct comprehensive customer business reviews, analyzing technical health and operational ...
Customer Success Manager
New York, NY · On-site
The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Conduct comprehensive customer business reviews, analyzing technical health and operational ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... We're the leading agentic AI platform for fund operations, delivering intelligent exception ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... We're the leading agentic AI platform for fund operations, delivering intelligent exception ...
Customer Success Manager
New York, NY · On-site
$25K - $30K/mo
Cutover provides enterprise technology operations teams with an AI-powered SaaS solution that ... From initial onboarding to ongoing adoption, our Customer Success Managers assist customers ...
New
Customer Success Manager
New York, NY · On-site
$25K - $30K/mo
Cutover provides enterprise technology operations teams with an AI-powered SaaS solution that ... From initial onboarding to ongoing adoption, our Customer Success Managers assist customers ...
New
Customer Success Manager
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... We're the leading agentic AI platform for fund operations, delivering intelligent exception ...
Customer Success Manager
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... We're the leading agentic AI platform for fund operations, delivering intelligent exception ...
Customer Success Manager
$115K - $125K/yr
EHS, operations, and quality teams gain continuous leading indicators, deep operational insight ... The Role We are seeking a Customer Success Manager for our growing US team based in New York City.
Customer Success Manager
$115K - $125K/yr
EHS, operations, and quality teams gain continuous leading indicators, deep operational insight ... The Role We are seeking a Customer Success Manager for our growing US team based in New York City.
Customer Success Manager
New York, NY · On-site +1
$25K - $30K/mo
Cutover provides enterprise technology operations teams with an AI-powered SaaS solution that ... From initial onboarding to ongoing adoption, our Customer Success Managers assist customers ...
New
Customer Success Manager
New York, NY · On-site +1
$25K - $30K/mo
Cutover provides enterprise technology operations teams with an AI-powered SaaS solution that ... From initial onboarding to ongoing adoption, our Customer Success Managers assist customers ...
New
Customer Success Manager
New York, NY · On-site
The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Conduct comprehensive customer business reviews, analyzing technical health and operational ...
Customer Success Manager
New York, NY · On-site
The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate ... Conduct comprehensive customer business reviews, analyzing technical health and operational ...
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Quick apply
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Customer Success Manager
New York, NY · On-site
$115K - $125K/yr
EHS, operations, and quality teams gain continuous leading indicators, deep operational insight ... The Role We are seeking a Customer Success Manager for our growing US team based in New York City.
Customer Success Manager
New York, NY · On-site
$115K - $125K/yr
EHS, operations, and quality teams gain continuous leading indicators, deep operational insight ... The Role We are seeking a Customer Success Manager for our growing US team based in New York City.
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Manager, Customer Success
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Quick apply
Manager, Customer Success
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Customer Success Manager
New York, NY · On-site
$130K - $140K/yr
Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the ... company transforming operations within the hospitality and property management space. The ...
Quick apply
Customer Success Manager
New York, NY · On-site
$130K - $140K/yr
Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the ... company transforming operations within the hospitality and property management space. The ...
Customer Success Manager
New York, NY · On-site
You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account ...
Quick apply
Customer Success Manager
New York, NY · On-site
You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account ...
Customer Success Manager
New York, NY · On-site
You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account ...
Customer Success Manager
New York, NY · On-site
You will manage onboarding milestones, align stakeholders, and act as a strategic partner as customers modernize their legal operations. We welcome candidates from Customer Success, Account ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Manager, Customer Success
New York, NY · On-site
$137K - $147K/yr
Dealpath is hiring a Manager, Customer Success to lead a growing team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships spanning institutional ...
Customer Success Operations Manager information
See Warren, NJ salary details
$46.2K - $54.8K
3% of jobs
$54.8K - $63.4K
0% of jobs
$63.4K - $72K
3% of jobs
$72K - $80.6K
2% of jobs
$80.6K - $89.2K
2% of jobs
$89.2K - $97.8K
3% of jobs
$97.8K - $106.4K
1% of jobs
$106.4K - $114.9K
1% of jobs
$114.9K - $123.5K
0% of jobs
$123.5K - $132.1K
1% of jobs
$133K is the 25th percentile. Wages below this are outliers.
$132.1K - $140.7K
83% of jobs
$46.2K
$128.4K
$140.7K
How much do customer success operations manager jobs pay per year?
As of Sep 5, 2026, the average yearly pay for customer success operations manager in Warren, NJ is $128,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $139,200.00 and $139,200.00 per year, depending on experience, location, and employer.
What is a customer success operations manager?
A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.
How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?
A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?
A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.
What is the difference between Customer Success Operations Manager vs Customer Success Specialist?
| Aspect | Customer Success Operations Manager | Customer Success Specialist |
|---|---|---|
| Credentials | Typically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpful | Often entry-level; customer success or communication certifications beneficial |
| Work Environment | Focuses on process optimization, data analysis, and cross-department collaboration | Engages directly with customers, providing support and onboarding |
| Employer & Industry Usage | Used in SaaS, tech, and service industries to streamline customer success functions | Common across various industries for customer support roles |
The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.
What job categories do people searching Customer Success Operations Manager jobs in Warren, NJ look for?
The top searched job categories for Customer Success Operations Manager jobs in Warren, NJ are:
What cities near Warren, NJ are hiring for Customer Success Operations Manager jobs?
Cities near Warren, NJ with the most Customer Success Operations Manager job openings:
Full-time
Medical, Dental, Vision, PTO
Re-posted 24 days ago
Job description
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other departments within your company, such as marketing or product management. In addition to supporting clients during onboarding, you will foster long term relationships to drive extended customer success.
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Proven work experience as a Customer Success Manager or similar role Experience working with brand image and promoting value through customer experience Exceptional ability to communicate and foster positive business relationships Technical skills required, as they relate to the use of the product or service Accountability and personal organization are essential Experience in managing a diverse portfolio of clients, and their success with our products. A communications or marketing degree is preferred
Benefits
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. You should also be able to communicate clearly with customers to create strategies that grow our customer base. Customer Success Managers also work closely with Sales Representatives to close deals and identify upsell opportunities with their client book.
Requirements
Benefits
- Very competitive salary and bonuses
- Stock options
- Generous vacation policy including up to 8 weeks long service leave.
- Medical, dental and vision healthcare insurance
- Health-oriented work environment including sit/stand electric desks/treadmills.
- Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
- Streamlined management reporting and decision making
About Lawyer.com
Sourced by ZipRecruiter
Industry
Legal services
Company size
11 - 50 Employees
Headquarters location
Basking Ridge, NJ, US
Year founded
2008