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Customer Success Operations Manager Jobs in Duncan, SC

Truleo

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

... Operations on the technical handoff. * Be the executive face of TRULEO for our top accounts and show up in person when it matters. Qualifications * 8+ years in Customer Success, Account Management ...

TRULEO

VP of Customer Success

Greenville, SC · On-site

$121K - $156K/yr

... Operations on the technical handoff. * Be the executive face of TRULEO for our top accounts and show up in person when it matters. Qualifications * 8+ years in Customer Success, Account Management ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$175K/yr

... Operations on the technical handoff. * Be the executive face of TRULEO for our top accounts and show up in person when it matters. Qualifications * 8+ years in Customer Success, Account Management ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

... Operations on the technical handoff. * Be the executive face of TRULEO for our top accounts and show up in person when it matters. Qualifications * 8+ years in Customer Success, Account Management ...

Truleo, Inc.

VP of Customer Success

Greenville, SC · On-site

$120 - $160/hr

... Operations on the technical handoff. * Be the executive face of TRULEO for our top accounts and show up in person when it matters. Qualifications * 8+ years in Customer Success, Account Management ...

TRULEO

VP of Customer Success

Greenville, SC · On-site

$120 - $160/hr

... Operations on the technical handoff. * Be the executive face of TRULEO for our top accounts and show up in person when it matters. Qualifications * 8+ years in Customer Success, Account Management ...

TRULEO

VP of Customer Success

Greenville, SC

$130K - $166K/yr

... Operations on the technical handoff. * Be the executive face of TRULEO for our top accounts and show up in person when it matters. Qualifications * 8+ years in Customer Success, Account Management ...

Carolina Handling

Operations Manager

Greenville, SC · On-site

Our product and solutions offerings allow our customers to move material faster and more ... What You'll Need for Success • Proven track record of success in optimizing business processes ...

TAKEUCHI MFG U S LTD

Operations Manager

Moore, SC · On-site

$125K - $130K/yr

Demonstrated success managing teams of 80+ employees * Experience leading multi-shift operations, preferably in facilities with 120+ employees Industry Focus: Candidates should have experience in ...

Takeuchi

Operations Manager

Moore, SC · On-site

$125K - $130K/yr

Demonstrated success managing teams of 80+ employees * Experience leading multi-shift operations, preferably in facilities with 120+ employees Industry Focus: Candidates should have experience in ...

CVS Health

Operations Manager

Taylors, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Spartanburg, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Customer Success Operations Manager information

See Duncan, SC salary details

$41K

$114K

$125K

How much do customer success operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer success operations manager in Duncan, SC is $114,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,600.00 and $123,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What job categories do people searching Customer Success Operations Manager jobs in Duncan, SC look for? The top searched job categories for Customer Success Operations Manager jobs in Duncan, SC are:
What cities near Duncan, SC are hiring for Customer Success Operations Manager jobs? Cities near Duncan, SC with the most Customer Success Operations Manager job openings:
Customer Success Operations Manager jobs near you
Infographic showing various Customer Success Operations Manager job openings in Duncan, SC as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $114,048 per year, or $54.8 per hour.

Customer Success Specialist

Payfluence HCM

Greenville, SC • On-site

Other

Re-posted 11 days ago

Job description

Customer Success Specialist

Providing excellent customer service is the most important job in the entire Payfluence organization. We love to serve, and our clients can feel our enthusiasm and warmth through all interactions - on the phone, by email and in-person. Our enthusiasm is part of our culture, and as a growing company we promote a workplace that is fast-paced, fun and creative. Our primary goal is to have a positive impact on the lives of our teammates and the clients we service. Payfluence HCM is currently looking to hire a Customer Service Representative to join our team.

Wherever you start with us, you have access to our leadership team, which is focused on helping you succeed. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Payfluence nurtures growth for those willing to put in the work.

Please read more regarding our Customer Service Representative:

What You'll Do:

  • Love to serve - our customer service is characterized by a high level of personal contact with customers
  • Responsible for representing Payfluence in a courteous, professional, and timely manner
  • Provide prompt, efficient, and accurate service via telephone or email
  • Positively grow client relationships, being a valued consultative partner
  • Advise clients on how to fully utilize the Human Capital Management platform
  • Be a great teammate, always willing to help others and perform other duties as needed.

What You'll Bring:

  • Associates Degree or equivalent business experience
  • 2+ years software implementation experience, preferably in an HCM environment
  • Experience in the HCM industry/PEO industry is a plus
  • Proven track record of working in a customer-facing role
  • Excellent written, oral, and communication skills

Apply