ZipRecruiter

Log In

1

Customer Success Manager Jobs in Duncan, SC (NOW HIRING)

TRULEO

VP of Customer Success

Greenville, SC · On-site

$121K - $156K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$121K - $156K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$175K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Truleo, Inc.

VP of Customer Success

Greenville, SC · On-site

$120 - $160/hr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

TRULEO

VP of Customer Success

Greenville, SC

$130K - $166K/yr

Qualifications * 8+ years in Customer Success, Account Management, or post-sales leadership at a B2B SaaS company, with at least 3 years leading a team. * Carried a renewal and/or expansion number ...

Dutchbros

Broista - Greenville, SC

Greenville, SC

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutchbros

Broista - Greenville, SC

Greenville, SC

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/yr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

TRULEO

Technical Account Manager

Greenville, SC · On-site

$100K/yr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

Truleo

Technical Account Manager

Greenville, SC · On-site

$100K/hr

You'll be part of TRULEO's Customer Success team, ensuring agencies experience measurable value ... Shadow Customer Success Managers (CSMs) and observe agency trainings. * Join onboarding and ...

Synnex

Vendor Sales Specialist 1

Greenville, SC · Remote

In this role, you will help drive revenue growth, profitability, and customer success by supporting vendor-focused sales initiatives, managing customer relationships, and contributing to the overall ...

EmergencyMD

General Manager

Greenville, SC · On-site

$90 - $130/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Own branch financial performance by managing the P&L, achieving revenue, gross margin, and EBITDA ... Drive business growth and customer success by building relationships with builders, contractors ...

Vanir Installed Sales, LLC

General Manager

Greenville, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Own branch financial performance by managing the P&L, achieving revenue, gross margin, and EBITDA ... Drive business growth and customer success by building relationships with builders, contractors ...

next page

Showing results 1-20

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Duncan, SC

Customer Success Manager information

See Duncan, SC salary details

$30K

$76.6K

$129.1K

How much do customer success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer success manager in Duncan, SC is $76,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $91,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Duncan, SC?

The most popular types of Customer Success jobs in Duncan, SC are:

What cities near Duncan, SC are hiring for Customer Success Manager jobs?

Cities near Duncan, SC with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Duncan, SC as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,597 per year, or $36.8 per hour.

Customer Success Specialist

Payfluence HCM

Greenville, SC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

About Payfluence HCM

Providing excellent customer service is the most important job in the entire Payfluence organization. We love to serve, and our clients can feel our enthusiasm and warmth through all interactions - on the phone, by email and in -person. Our enthusiasm is part of our culture, and as a growing company we promote a workplace that is fast-paced, fun and creative. Our primary goal is to have a positive impact on the lives of our teammates and the clients we service. Payfluence HCM is currently looking to hire a Customer Service Representative to join our team.

Wherever you start with us, you have access to our leadership team, which is focused on helping you succeed. Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually. Payfluence nurtures growth for those willing to put in the work.

Please read more regarding our Customer Service Representative:

What You'll Do

  • Love to serve - our customer service is characterized by a high level of personal contact with customers
  • Responsible for representing Payfluence in a courteous, professional, and timely manner
  • Provide prompt, efficient, and accurate service via telephone or email
  • Positively grow client relationships, being a valued consultative partner
  • Advise clients on how to fully utilize the Human Capital Management platform
  • Be a great teammate, always willing to help others and perform other duties as needed.

What You'll Bring

  • Associates Degree or equivalent business experience
  • 2+ years software implementation experience, preferably in an HCM environment
  • Experience in the HCM industry/PEO industry is a plus
  • Proven track record of working in a customer-facing role
  • Excellent written, oral, and communication skills

Apply