Customer Success Operations Analyst Jobs in Spring Hill, FL

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).

QinetiQ US's dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.

Why Join QinetiQ US?

If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems.  In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.

Far Ridgeline Engagements, a QinetiQ US company, provide Identity and Signature Management support to Special Operations Forces (SOF).

The technician provides operational and threat awareness and familiarization briefings, collaborates and coordinates with DOD organizations and other government agencies in support of program's strategic outreach objectives, requirements, and tasks. Performs identity assessments and provides mitigation recommendations. Conducts operational overwatch and develops mission-specific risk levels and reporting criteria for missions and personnel. Drafts, coordinates, and promulgates identity management plans. Coordinates with external organizations to enhance support to the customer by sharing and gathering current information on situations, intelligence cyber threats, lessons learned, emerging technology, data mapping, and other factors affecting ubiquitous technical surveillance threat mitigation. Maintain comprehensive knowledge and understanding of current and future SOF mission requirements to identify the best current and emerging resources regarding technology. Conduct adversarial threat analysis to evaluate and assess risks to operations and personnel.  Familiar with Army human resources systems and processes.

• Education or experience in lieu of education: Associate degree; or 4 years of military service; or 4 years of comparable civilian sector work experience
• Military/Government Training: Advanced Technicians Course, or Identity and Signature Management Training Course, or Foundations of Sensitive Support.
• Experience: SOF sensitive activities, Open Source intelligence or comparable experience.
• Required TS/SCI   #qinetiqclearedjob

• Military/government training: Open Source Intelligence Training
• Experience:
• 2 years' experience as an operations analyst in direct support of DOD operations providing analytic assessments and recommended mitigations strategies for constructs, organizations, and assets.
• 1 years' experience in performing identity assessment
• 2 years' experience providing due diligence support for summits, review boards, requests, and incident reports
• 2 years' experience in developing mitigation strategies to remediate vulnerabilities
• 3 years' experience in briefing and directly supporting O-6 level officers and civilian equivalents
• 1 year of experience supporting/performing activities in the cyber domain
• 4 years of SOF experience
• 4 years of experience in Army Human resources Management systems

The salary range for this role is $80,000 - $90,000 USD. The salary range provided is a good faith estimate representative of all experience levels. QinetiQ US considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Accessibility/Accommodation:

If because of a medical condition or disability you need a reasonable accommodation for any part of the employment process, please send an e-mail to staffing@us.QinetiQ.com or call (540) 658-2720 Opt. 1 and let us know the nature of your request and contact information.

QinetiQ US is an Equal Opportunity employer. All Qualified Applicants will receive equal consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.