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Customer Success Operations Analyst Jobs in Spring Hill, FL

As an operations analyst, you're passionate about exploring the root cause of an issue and then ... Experience in fast-paced environments, managing multiple customers, and evolving mission sets ...

Operations Analyst

Tampa, FL ยท On-site

$69K - $158K/yr

As an operations analyst, you're passionate about exploring the root cause of an issue and then ... Experience in fast-paced environments, managing multiple customers, and evolving mission sets ...

Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement ... Excellent analytical and problem-solving skills with the ability to provide quick resolution to ...

The Customer Success Manager is essential for driving growth and supporting customers and school ... Excellent problem-solving and analytical abilities to understand client needs and provide effective ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... operational issues. * Experience with data analysis and providing consulting services. * Exhibit a ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... operational issues. * Experience with data analysis and providing consulting services. * Exhibit a ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... operational issues. * Experience with data analysis and providing consulting services. * Exhibit a ...

Partnering with our customers, we help save lives; reduce risks to society; and maintain the global ... We are committed to supporting your success in both your professional and personal lives. Far ...

This is an operations-driven position , not a coaching role. You will act as the bridge between ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

This is an operations-driven position , not a coaching role. You will act as the bridge between ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

This is an operations-driven position , not a coaching role. You will act as the bridge between ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

This is an operations-driven position , not a coaching role. You will act as the bridge between ... Maintain accurate CRM and project management systems * Identify and resolve bottlenecks proactively ...

Operations Analyst - JR

Tampa, FL ยท On-site

$80K - $90K/yr

Partnering with our customers, we help save lives; reduce risks to society; and maintain the global ... We are committed to supporting your success in both your professional and personal lives. Position ...

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Customer Success Operations Analyst information

See Spring Hill, FL salary details

$12

$28

$47

How much do customer success operations analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer success operations analyst in Spring Hill, FL is $28.64, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $34.28 per hour, depending on experience, location, and employer.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What job categories do people searching Customer Success Operations Analyst jobs in Spring Hill, FL look for?

The top searched job categories for Customer Success Operations Analyst jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Customer Success Operations Analyst jobs?

Cities near Spring Hill, FL with the most Customer Success Operations Analyst job openings:

Infographic showing various Customer Success Operations Analyst job openings in Spring Hill, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,566 per year, or $28.6 per hour.

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago


Job description

Coho Consulting Group is seeking an Operations Analyst to support organizational planning, operational analysis, and process improvement initiatives for the SOCOM Information Environment (SIE) at MacDill AFB, FL. The Operations Analyst will assist Government leadership by analyzing organizational metrics, evaluating operational performance, identifying process improvements, and supporting strategic planning efforts that enhance mission effectiveness across the enterprise.
Responsibilities (include but are not limited to):
  • Analyze organizational performance and operational metrics.
  • Support development of strategic plans and operational initiatives.
  • Research industry best practices and recommend process improvements.
  • Prepare reports, presentations, and analytical briefings.
  • Collect and analyze operational data supporting leadership decisions.
  • Monitor organizational performance and identify improvement opportunities.
  • Coordinate with Government stakeholders and technical personnel.
  • Maintain operational documentation and reporting tools.
  • Support resource planning and mission analysis activities.
  • Assist with development of performance metrics and dashboards.
  • Participate in operational planning meetings and working groups.
  • Support continuous process improvement initiatives.

Essential Job Qualifications and Requirements:
  • Security Clearance
    • Active Top-Secret Clearance required
  • Education and Certification:
    • No degree required
    • Experience supporting Department of Defense or Federal Government programs preferred
    • Strong analytical, organizational, and communication skills
    • Proficiency with Microsoft Office Suite
    • Ability to interpret and present operational data
  • Demonstrated Knowledge & Experience:
    • Organizational analysis
    • Strategic planning support
    • Performance metrics and reporting
    • Operational process improvement
    • Data analysis and visualization
    • Executive reporting
    • Cross-functional collaboration

About Copper River & The Native Village of Eyak:
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: Benefits are offered based on employment classification and applicable contract requirements. Eligibility may vary by position.
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.