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Customer Success Operations Analyst Jobs in Seffner, FL

kgs

Operations Analyst

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business ... We ensure long-term success with a continuous improvement approach while balancing the collective ...

Koniag, Inc.

Operations Analyst

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business ... We ensure long-term success with a continuous improvement approach while balancing the collective ...

kgs

Operations Analyst

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business ... We ensure long-term success with a continuous improvement approach while balancing the collective ...

Windward

Customer Success Manager

Tampa, FL · On-site

... operational impact -- ensuring Windward's technology delivers consistent value and supports the ... Self-starter with analytical, problem-solving, and strategic thinking abilities. * Comfortable ...

asrcfh

Operations Analyst

Tampa, FL · On-site

The Operations Analyst is responsible for assisting the United States Special Operations Command ... Experience supporting high level DoD customers and excellent communication skills. * Fluency in ...

asrcfh

Operations Analyst

Tampa, FL

The Operations Analyst is responsible for assisting the United States Special Operations Command ... Experience supporting high level DoD customers and excellent communication skills. * Fluency in ...

SNI USA Inc

Customer Operations Analyst

Tampa, FL · On-site

$25 - $26.50/hr

... customers and internal partners. KEY RESPONSIBILITIES: • Develop and maintain relationships with assigned reverse logistics 3PLs, transport partners, operations, and sales teams. • Ensure ...

ASRC Federal Holding

Operations Analyst

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Analyst is responsible for assisting the United States Special Operations Command ... Experience supporting high level DoD customers and excellent communication skills. * Fluency in ...

kgs

Senior Operations Analyst

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business ... We ensure long-term success with a continuous improvement approach while balancing the collective ...

kgs

Senior Operations Analyst

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business ... We ensure long-term success with a continuous improvement approach while balancing the collective ...

Epiq

Customer Success Manager

Tampa, FL · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... Partner closely with Sales, Product, and Operations teams * Provide customer feedback that helps ...

New

Koniag, Inc.

Senior Operations Analyst

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business ... We ensure long-term success with a continuous improvement approach while balancing the collective ...

NinjaOne

Customer Success Manager, LATAM

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Analyze and understand the customer needs to present a solution that meets the customer ... The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching ...

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All JobsCustomer Success Operations Analyst JobsCustomer Success Operations Analyst Jobs in Seffner, FL

Customer Success Operations Analyst information

See Seffner, FL salary details

$12

$29

$49

How much do customer success operations analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer success operations analyst in Seffner, FL is $29.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $35.43 per hour, depending on experience, location, and employer.

How does a customer success operations analyst typically collaborate with customer success managers and other departments?

A Customer Success Operations Analyst works closely with Customer Success Managers (CSMs) to streamline processes, analyze customer data, and provide actionable insights that help improve customer satisfaction and retention. Analysts often serve as a bridge between CSMs and departments like Sales, Product, and Marketing by sharing data-driven recommendations and helping to implement scalable solutions. Collaboration usually involves regular meetings, reporting on key metrics, and supporting the adoption of new tools or workflows. This cross-functional teamwork ensures that customer success strategies are aligned with broader business goals and that teams are equipped with the information needed to deliver outstanding customer experiences.

What is a customer success operations analyst?

Customer Success Operations Analysts are professionals who support customer success teams by optimizing processes, analyzing data, and implementing tools to improve customer experience and retention. They work behind the scenes to ensure that the customer success team operates efficiently, using insights from data to identify trends and areas for improvement. Their responsibilities may include creating reports, managing customer success software, and developing strategies to enhance customer satisfaction and loyalty. By bridging the gap between data analysis and customer-facing teams, they help drive overall company growth.

What is the difference between Customer Success Operations Analyst vs Customer Support Specialist?

AspectCustomer Success Operations AnalystCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and operational efficiencyHandling customer inquiries, troubleshooting, and providing support
Required SkillsData analysis, CRM tools, process improvementCommunication, problem-solving, product knowledge
Work EnvironmentCross-functional teams, data-driven tasks, strategic planningCustomer-facing, support centers, direct interaction with clients
Common CertificationsCRM certifications, data analysis coursesCustomer service certifications, product training

The Customer Success Operations Analyst focuses on improving customer success strategies through data analysis and operational improvements, while the Customer Support Specialist primarily handles direct customer interactions and troubleshooting. Both roles are essential in customer-centric companies but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer success operations analyst, and why are they important?

To thrive as a Customer Success Operations Analyst, you need strong analytical skills, experience with data management, and a background in business or related fields. Familiarity with customer relationship management (CRM) systems, data visualization tools like Tableau, and proficiency in Excel or SQL are typically required. Excellent communication, problem-solving, and collaboration skills help you work effectively with cross-functional teams and translate data insights into actionable strategies. These abilities are crucial for optimizing customer success processes, driving retention, and supporting data-driven decision-making.

What job categories do people searching Customer Success Operations Analyst jobs in Seffner, FL look for?

The top searched job categories for Customer Success Operations Analyst jobs in Seffner, FL are:

What cities near Seffner, FL are hiring for Customer Success Operations Analyst jobs?

Cities near Seffner, FL with the most Customer Success Operations Analyst job openings:

Customer Success Operations Analyst jobs near you
Infographic showing various Customer Success Operations Analyst job openings in Seffner, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,583 per year, or $29.6 per hour.

Operations Analyst

kgs

Tampa, FL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Koniag Professional Services LLC, a Koniag Government Services company, is seeking an Operations Analyst with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB, Tampa, FL. This position is for a Future New Business Opportunity.   

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • The Operations Analyst shall assist the government in developing and analyzing organizational plans and metrics to identify, manage, and direct resources to support the SOCOM Information Environment (SIE) mission strategies and priorities.
  • The candidate will analyze best practices in IT industry to identify opportunities for improvement based on existing process to ensure the SIE remains competitive.

Educational Requirement:

  • None

Certification Requirements:

  • None

 

Clearance Requirement:

  • TS/SCI Security Clearance

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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