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Customer Success Manager Remote Jobs in Seffner, FL

Threshold 360

Customer Success Manager

Tampa, FL · Remote

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...

EverDriven

Customer Success Manager

Tampa, FL · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site +1

Competitive Salary | + Bonus + Equity | 2-5 yrs SaaS CS | Remote THE OPPORTUNITY Threshold 360 has ... No reshoots. We're looking for a Customer Success Manager to own and grow our customer ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... customer success, account management, or a related field, preferably within a SaaS or technology ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... customer success, with a proventrack recordof managing complex sales cycles within government and ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

Justt

Enterprise Customer Success Manager - Tampa

Tampa, FL · On-site +1

$150K - $160K/yr

Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements * 5+ years of experience as a Customer Success Manager managing enterprise accounts

ID Plans

Client Success Manager

Tampa, FL · Remote

Demonstrated proficiency with CRM systems (e.g., Salesforce, HubSpot). Experience using ... Remote work environment with opportunities for travel as needed Physical Requirements Ability to ...

HSP Group

Customer Success Associate 1

Tampa, FL · On-site +1

Hybrid: remote working is possible at times, but the role requires at least 3 days a week in office ... Manage Salesforce administration and updates for customer interactions and account activity. * Get ...

Workiva

Spring 2027 Intern - Customer Success

Tampa, FL · On-site +1

$21/hr

Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Camesi Agency

Sales Manager Remote

Tampa, FL · Remote

$80K - $120K/yr

Establish and enforce sales processes, performance standards, and CRM best practices to ensure ... success. The Camesi Agency values professional development and promotes from within as team members ...

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Customer Success Manager Remote information

See Seffner, FL salary details

$28.5K

$72.9K

$122.8K

How much do customer success manager remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success manager remote in Seffner, FL is $72,858.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,800.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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What job categories do people searching Customer Success Manager Remote jobs in Seffner, FL look for?

The top searched job categories for Customer Success Manager Remote jobs in Seffner, FL are:

What cities near Seffner, FL are hiring for Customer Success Manager Remote jobs?

Cities near Seffner, FL with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Seffner, FL as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $72,858 per year, or $35 per hour.

Customer Success Manager

Threshold 360

Tampa, FL • Remote

Full-time

Medical, Dental, PTO

Re-posted 28 days ago

Job description

Competitive Salary  |  + Bonus + Equity  |  2–5 yrs SaaS CS  |  Remote
THE OPPORTUNITY

Threshold 360 has spent a decade building the world's largest platform for immersive 360° content - 20,000+ venues, 2 million daily views, and customers spanning hospitality, tourism, event spaces, and destinations across North America. Our latest product, Aether, turns a single photo capture into cinematic video reels, immersive 3D experiences, and branded content. No drone. No crew. No reshoots.

We're looking for a Customer Success Manager to own and grow our customer relationships — and to build the CS function as we scale. This is a ground-floor leadership role: you'll help define how we do customer success and redesign the CS playbook. 

WHAT YOU'LL OWN

•   Gross renewal rate and expansion revenue — you'll own these targets 

•   A proactive renewal cadence: structured 12-month touchpoints that add value and drive retention before it's ever at risk

•   Customer onboarding, platform adoption, and ongoing training across your book of accounts

•   Upsell and upgrade conversations — identifying opportunities and closing them in partnership with BD

•   Product demos for existing accounts exploring new capabilities

•   Direct input to the product roadmap — you'll represent the customer perspective to the team, not just log tickets

•   CS infrastructure: define the processes, playbooks, and tools that will take us to the next level

WHAT WE'RE LOOKING FOR

•    2–5 years in SaaS customer success or account management with a demonstrable retention and renewal track record

•   You've owned a renewal or expansion number - not just contributed to team goals

•   A trusted advisor to your accounts - you build relationships with operators, not just inboxes

•   Background in hospitality, tourism, entertainment, or an adjacent vertical is a strong plus

•   Clear, confident communicator - comfortable presenting to hotel GMs, DMO directors, and venue operators

•   Able to design new strategies for clients to maximize the value of Threshold360 content and solve their most pressing challenges

•   You operate best in an early-stage environment where structure is still being built

•   Technically curious with the ability to learn and clearly explain a visual, fast-evolving product

THE PRODUCT

Aether turns a single 360° photo capture into cinematic video reels, immersive 3D experiences, and branded content - all from one dashboard. It's built on our Virtual Tours platform, the industry standard trusted by Marriott, Visit Austin, Visit Dallas, and 20,000+ venues across North America. The product is visually compelling, results-driven, and easy to demonstrate.

 

NETWORK

20,000+

Venues on platform

DAILY CONTENT VIEWS

2M+

Across partner properties

COMPENSATION & BENEFITS

•   Competitive base salary + performance bonus plan

•    Stock options / equity participation

•    Remote-friendly with HQ access in Tampa, FL 

•    Flexible PTO and sick time

•    Health and dental coverage