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Customer Success Manager Jobs in Springfield, OR

This role plays a pivotal part in supporting our commitment to customer success and supply chain performance. Position Summary The Category Buyer is responsible for managing and optimizing assigned ...

Store Manager, General Manager or Multi-Store Manager Overview: The Lane Bryant Customer Specialist ... Success Characteristics: • Understands Hospitality and how we aim to make our customers feel. • ...

This role plays a pivotal part in supporting our commitment to customer success and supply chain performance. Position Summary The Category Buyer is responsible for managing and optimizing assigned ...

Category Buyer

Springfield, OR · On-site

$80 - $100/hr

This role plays a pivotal part in supporting our commitment to customer success and supply chain performance. Position Summary The Category Buyer is responsible for managing and optimizing assigned ...

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Showing results 21-40

Customer Success Manager information

See Springfield, OR salary details

$33.6K

$86K

$144.9K

How much do customer success manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer success manager in Springfield, OR is $85,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What are the most commonly searched types of Customer Success jobs in Springfield, OR?

The most popular types of Customer Success jobs in Springfield, OR are:

What job categories do people searching Customer Success Manager jobs in Springfield, OR look for?

The top searched job categories for Customer Success Manager jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Customer Success Manager jobs?

Cities near Springfield, OR with the most Customer Success Manager job openings:

Infographic showing various Customer Success Manager job openings in Springfield, OR as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $85,974 per year, or $41.3 per hour.

Account Manager - State Farm Agent Team Member

Eugene, OR • On-site

$60 - $80/hr

Other

Retirement, PTO

Posted 8 days ago


Job description

Benefits
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development
Role Description

As Account Manager - State Farm Agent Team Member for Seth Yost - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities
  • Develop and maintain client relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to clients.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
Qualifications
  • Experience in insurance sales or account management preferred.
  • Strong leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.
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