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Customer Success Manager Jobs in Spring Hill, FL

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Client Success Associate

Tampa, FL · On-site

Our success is a testament to our remarkable team and what we are building together. We're ... Proactively work with management to determine any potential concerns for aging for your customer ...

NinjaOne

Customer Retention Specialist

Tampa, FL · Hybrid

$13.50 - $18.50/hr

This role sits between Finance and Customer Success, owning an assigned portfolio of accounts across the collections and renewals lifecycle. You will proactively manage past-due balances, protect ...

RevText Communications

Be Seen First

Client Success Coach

Tampa, FL · Remote

$15 - $30/hr

... CRM. Mariana Tek or Mindbody preferred. ● Experience with SMS, email, or marketing automation software. ● Experience building training content, courses, or video resources. THE DETAILS ● W-2, ...

AFC Companies

Driver Manager

Tampa, FL · On-site

$45K - $54K/yr

AFC Transport is looking for a Driver Success Manager to lead a team of drivers and ensure their ... customers happy. As the link between drivers, dispatch, safety, and maintenance, you'll own the ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Spring Hill, FL

Customer Success Manager information

See Spring Hill, FL salary details

$27.6K

$70.5K

$118.8K

How much do customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer success manager in Spring Hill, FL is $70,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Spring Hill, FL?

The most popular types of Customer Success jobs in Spring Hill, FL are:

What job categories do people searching Customer Success Manager jobs in Spring Hill, FL look for?

The top searched job categories for Customer Success Manager jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Customer Success Manager jobs?

Cities near Spring Hill, FL with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,471 per year, or $33.9 per hour.

Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote

Yelp, Inc.

Tampa, FL • On-site, Remote

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Key responsibilities

  • Support, consult, and retain Yelp advertisers by providing customer support and education through inbound calls and emails.

  • Highlight the value of Yelp advertising solutions and adapt product recommendations to meet client needs.

  • Achieve and exceed monthly goals while maintaining organization and efficiency in a fast-paced environment.

Yelp rating

6.9

Company rating: 6.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

203rd of 247 rated software companies

Job description

Summary:

*Please note that while this role will operate remotely, it is required that the candidate resides in the United States (EXCLUDING THE BAY AREA).*

Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Bilingual Mandarin speaking Customer Success Representative to provide a 5-star experience to our small business advertisers! As a member of the Customer Success team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes.

What you'll do:
  • You will help strengthen Yelp's revenue retention by providing exceptional and timely customer support
  • You will consult and educate Yelp advertisers by answering a high volume of inbound calls and emails
  • You will show clients the value of Yelp by highlighting their investment returns through ad performance metrics
  • You will become an expert in Yelp's advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and handling objections will be critical to your success
  • You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
  • You will remain organized and efficient in a fast-paced environment
  • You will consistently achieve/exceed monthly goals
  • You will work with both English and Mandarin speaking customers
What it takes to succeed:
  • You have a Bachelor's Degree or 3+ years of relevant client facing experience
  • You possess written and verbal fluency in communicating with Mandarin and English speaking customers
  • You have experience in account management, sales, advertising, or small business (preferred)
  • You are technically proficient with computers and information systems
  • You have strong communication (verbal and written)
  • You excel with problem solving and troubleshooting
  • You have a love for local businesses and understand their importance in local economies
  • You have excellent time management and organizational skills with the ability to track and complete numerous details
  • You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner
  • You have the ability to strike a balance between consulting and supporting as needed
  • You are willing to receive and implement feedback
  • You have the ability to embrace a fast paced and always-changing environment
  • You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot
What you'll get:
  • Effective your first day: Medical, vision, and dental 
  • Mental health support and services via Modern Health
  • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday and 7 paid wellness days
  • Up to 14 weeks of parental leave
  • Monthly wellness subsidy
  • Flexible spending account
  • 401(k) retirement savings plan
  • Employee stock purchase plan
  • Work from home reimbursement
  • Target base salary is $55,000 + performance based incentives
  • For more information about US benefits at Yelp, please check out this link
Closing:At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity." We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.  We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice Notice to Washington Applicants - Washington State Fair Chance Act #LI-RemoteEmployment Type: FULL_TIME

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