ZipRecruiter

Log In

1

Customer Success Manager Jobs in Rome, GA (NOW HIRING)

Spectra Metals

Warehouse Associate/Driver

White, GA

$15 - $18.25/hr

Our operations focus on efficient inventory management and reliable product delivery. We prioritize exceptional customer service and long-term relationship building. We drive success by achieving and ...

Home Depot

Pro Customer Service/Sales

Rome, GA · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Calhoun, GA

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Calhoun, GA · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Rome, GA

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

Home Depot

Pro Customer Service/Sales

Cedartown, GA · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success.

next page

Showing results 1-20

People also search for

All JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Rome, GA

Customer Success Manager information

See Rome, GA salary details

$32.5K

$83.1K

$140.1K

How much do customer success manager jobs pay per year?

As of May 30, 2026, the average yearly pay for customer success manager in Rome, GA is $83,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Rome, GA? The most popular types of Customer Success jobs in Rome, GA are:
What job categories do people searching Customer Success Manager jobs in Rome, GA look for? The top searched job categories for Customer Success Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Success Manager jobs? Cities near Rome, GA with the most Customer Success Manager job openings:
Customer Success Manager jobs near you

Warehouse Associate/Driver

Spectra Metals

White, GA

$15 - $18.25/hr

Other

Posted 4 days ago

Job description

Warehouse Associate Driver

Spectra Gutter Systems, founded in 1978, is a leading manufacturer and distributor of aluminum rainware products across North America. With over 35 locations nationwide, we support customer success and business growth through innovation and operational excellence. Our culture is built on core values including integrity, stewardship, people-first mindset, innovation, and servant leadership. We are committed to maintaining a strong safety culture that protects employees, customers, and communities. We uphold the highest standards of quality through continuous improvement and innovation. Our operations focus on efficient inventory management and reliable product delivery. We prioritize exceptional customer service and long-term relationship building. We drive success by achieving and exceeding location-based performance goals. We invest in our people by developing talent and fostering a collaborative work environment. We ensure long-term success through strong financial management and strategic growth initiatives.

The Warehouse Associate Driver is responsible for safely and efficiently delivering products to customers while supporting daily warehouse operations. This role includes loading and unloading goods, verifying inventory accuracy, and maintaining organized warehouse operations. The ideal candidate is safety-focused, reliable, and experienced in operating box trucks or similar commercial vehicles. A valid driver's license and clean driving record are required.

Essential Duties & Responsibilities

Driving & Delivery

  • Safely operate company vehicles, including box trucks and straight trucks
  • Follow assigned delivery routes, traffic laws, and safety regulations at all times
  • Ensure accurate and timely deliveries to customers
  • Verify delivery accuracy, obtain signatures, and report any discrepancies

Loading & Unloading

  • Load and unload products using safe lifting and handling techniques
  • Inspect incoming and outgoing shipments for quantity and quality accuracy
  • Secure cargo properly to prevent damage during transport

Vehicle Maintenance

  • Conduct daily vehicle inspections (pre/post-trip)
  • Maintain vehicle cleanliness and ensure safe operating condition
  • Report maintenance needs or safety concerns promptly

Warehouse Operations Support

  • Assist with organizing, storing, and managing inventory
  • Operate warehouse equipment such as forklifts and pallet jacks (as needed)
  • Support inventory counts, audits, and quality control processes
  • Handle returns, including defective or incorrect merchandise

Documentation & Compliance

  • Maintain accurate delivery logs, inventory records, and documentation
  • Follow all company safety protocols and operational procedures

Skills & Competencies

  • Strong attention to safety and detail
  • Reliable and punctual with a strong work ethic
  • Good communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic understanding of warehouse operations and inventory processes

Work Environment

  • Fast-paced warehouse and delivery setting
  • Frequent standing, lifting, bending, and equipment operation required
  • Combination of driving and warehouse duties throughout the day

Requirements

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record (required)
  • Ability to safely operate box trucks and straight trucks
  • Forklift certification (or willingness to obtain) preferred
  • Ability to lift up to 50 lbs and perform physically demanding work
  • Experience in warehouse, delivery, or logistics environments preferred

Apply