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Customer Success Associate Jobs in Rome, GA (NOW HIRING)

Warehouse Associate

White, GA · On-site

$14.25 - $16.75/hr

... customer success, and a constant drive for improvement. Essential Duties and Responsibilities Employee must be able to perform these essential functions of the position satisfactorily and, if ...

Warehouse Associate

White, GA · On-site

$14.25 - $16.75/hr

... customer success, and a constant drive for improvement. Essential Duties and Responsibilities Employee must be able to perform these essential functions of the position satisfactorily and, if ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Retail Associate

Dalton, GA

$13.50 - $15.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Cartersville, GA

$13.50 - $15.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Calhoun, GA

$13.50 - $15.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Calhoun, GA · On-site

$13.50 - $15.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Rome, GA

$15.25 - $17.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Cartersville, GA · On-site

$13.25 - $15.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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Customer Success Associate information

See Rome, GA salary details

$18.5K

$53K

$93K

How much do customer success associate jobs pay per year?

As of Jun 23, 2026, the average yearly pay for customer success associate in Rome, GA is $53,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

Do CSMS make good money?

Customer Success Managers (CSMs) often earn a competitive salary that varies by industry, experience, and location. Entry-level CSMs typically start with moderate pay, while experienced professionals with certifications and strong skills can earn higher salaries, sometimes supplemented by bonuses or commissions. Overall, the role can be financially rewarding for those with relevant experience and customer management skills.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, provide support, and use customer relationship management (CRM) tools to track interactions and issues.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What skills do you need to be a CSM?

A Customer Success Associate (CSM) needs strong communication and interpersonal skills to build relationships with clients. They should have problem-solving abilities, technical proficiency with relevant tools, and a good understanding of the company's products or services. Organizational skills and the ability to manage multiple accounts are also important for success in this role.

How much does a CSM get paid?

The average salary for a Customer Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn less, while those with specialized skills or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions.
What are the most commonly searched types of Customer Success jobs in Rome, GA? The most popular types of Customer Success jobs in Rome, GA are:
What are popular job titles related to Customer Success Associate jobs in Rome, GA? For Customer Success Associate jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Rome, GA look for? The top searched job categories for Customer Success Associate jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Success Associate jobs? Cities near Rome, GA with the most Customer Success Associate job openings:
Infographic showing various Customer Success Associate job openings in Rome, GA as of June 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,015 per year, or $25.5 per hour.

Full-time

Posted 11 days ago


Job description

Position Title: Customer Sales Associate
Reports to: General Manager
Status: Hourly
The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.

Principal Responsibilities
  • Acquire and Maintain Customers
  • Clerical functions, including but not limited to office management and file maintenance
  • Create price tags
  • Customer payments and data entry in VersiRent computer program
  • Greets customers and facilitates in-store sales
  • Inbound/Outbound sales calls
  • Maintain professional appearance
  • Maintains showroom appearance
  • Resolves customer service concerns as they arise
  • Responsible for answering phones
  • All other duties deemed necessary for effective store management

Essential Requirements
  • Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
  • Build and maintain files to company standards and policy
  • Intermediate math skills
  • Excellent phone skills
  • Must be able to explain product features and benefits
  • Must be able to explain terms of rental/lease agreement to customer.
  • Must be able to read, write and communicate effectively in person and over telephone
  • Must be organized
  • Must be able to work overtime

General Physical Requirements
  • Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
  • Stooping, bending, pulling, climbing, reaching and grabbing as required