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Customer Success Associate Jobs in Rome, GA (NOW HIRING)

Spectra Metals

Warehouse Associate/Driver

White, GA

$15 - $18.25/hr

Warehouse Associate Driver Spectra Gutter Systems, founded in 1978, is a leading manufacturer and ... With over 35 locations nationwide, we support customer success and business growth through ...

Home Depot

Customer Service/Sales

Cartersville, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Calhoun, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Calhoun, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Cedartown, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rome, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Cartersville, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Cedartown, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Rome, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Ross Stores

Retail Associate

Cartersville, GA

$13.50 - $15.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Dalton, GA · On-site

$13.50 - $15.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Rome, GA

Customer Success Associate information

See Rome, GA salary details

$18.5K

$53K

$93K

How much do customer success associate jobs pay per year?

As of May 30, 2026, the average yearly pay for customer success associate in Rome, GA is $53,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Rome, GA? The most popular types of Customer Success jobs in Rome, GA are:
What are popular job titles related to Customer Success Associate jobs in Rome, GA? For Customer Success Associate jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Rome, GA look for? The top searched job categories for Customer Success Associate jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Success Associate jobs? Cities near Rome, GA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Rome, GA as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,015 per year, or $25.5 per hour.

Warehouse Associate/Driver

Spectra Metals

White, GA

$15 - $18.25/hr

Other

Posted 4 days ago

Job description

Warehouse Associate Driver

Spectra Gutter Systems, founded in 1978, is a leading manufacturer and distributor of aluminum rainware products across North America. With over 35 locations nationwide, we support customer success and business growth through innovation and operational excellence. Our culture is built on core values including integrity, stewardship, people-first mindset, innovation, and servant leadership. We are committed to maintaining a strong safety culture that protects employees, customers, and communities. We uphold the highest standards of quality through continuous improvement and innovation. Our operations focus on efficient inventory management and reliable product delivery. We prioritize exceptional customer service and long-term relationship building. We drive success by achieving and exceeding location-based performance goals. We invest in our people by developing talent and fostering a collaborative work environment. We ensure long-term success through strong financial management and strategic growth initiatives.

The Warehouse Associate Driver is responsible for safely and efficiently delivering products to customers while supporting daily warehouse operations. This role includes loading and unloading goods, verifying inventory accuracy, and maintaining organized warehouse operations. The ideal candidate is safety-focused, reliable, and experienced in operating box trucks or similar commercial vehicles. A valid driver's license and clean driving record are required.

Essential Duties & Responsibilities

Driving & Delivery

  • Safely operate company vehicles, including box trucks and straight trucks
  • Follow assigned delivery routes, traffic laws, and safety regulations at all times
  • Ensure accurate and timely deliveries to customers
  • Verify delivery accuracy, obtain signatures, and report any discrepancies

Loading & Unloading

  • Load and unload products using safe lifting and handling techniques
  • Inspect incoming and outgoing shipments for quantity and quality accuracy
  • Secure cargo properly to prevent damage during transport

Vehicle Maintenance

  • Conduct daily vehicle inspections (pre/post-trip)
  • Maintain vehicle cleanliness and ensure safe operating condition
  • Report maintenance needs or safety concerns promptly

Warehouse Operations Support

  • Assist with organizing, storing, and managing inventory
  • Operate warehouse equipment such as forklifts and pallet jacks (as needed)
  • Support inventory counts, audits, and quality control processes
  • Handle returns, including defective or incorrect merchandise

Documentation & Compliance

  • Maintain accurate delivery logs, inventory records, and documentation
  • Follow all company safety protocols and operational procedures

Skills & Competencies

  • Strong attention to safety and detail
  • Reliable and punctual with a strong work ethic
  • Good communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic understanding of warehouse operations and inventory processes

Work Environment

  • Fast-paced warehouse and delivery setting
  • Frequent standing, lifting, bending, and equipment operation required
  • Combination of driving and warehouse duties throughout the day

Requirements

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record (required)
  • Ability to safely operate box trucks and straight trucks
  • Forklift certification (or willingness to obtain) preferred
  • Ability to lift up to 50 lbs and perform physically demanding work
  • Experience in warehouse, delivery, or logistics environments preferred

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