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Customer Success Associate Jobs in Rome, GA (NOW HIRING)

Rural King

Recovery Associate

Rome, GA · On-site

Greet customers within a ten-foot radius, creating a welcoming atmosphere. * Assist customers in ... Supervisory Responsibilities None Qualifications Essential Qualities for Success * Ability to ...

Rural King

Recovery Associate

Rome, GA · On-site

Greet customers within a ten-foot radius, creating a welcoming atmosphere. * Assist customers in ... Supervisory Responsibilities None Qualifications Essential Qualities for Success * Ability to ...

Rural King

Firearms Associate

Rome, GA · On-site

$14 - $16/hr

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Qualifications Essential Qualities for Success * High school ...

NOVO Health Services

Route Service Representative

Rockmart, GA · On-site

$17 - $21.75/hr

Collaborate with Customer Success and plant teams to meet and exceed customer expectations * Load ... To do that, we provide a safe, positive work environment where our associates experience tremendous ...

Belk

Sales Associate - Full Time

Cartersville, GA · On-site

$13.25 - $15.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Full Time

Cartersville, GA · On-site

$13.25 - $15.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

BoxLunch & Hot Topic

Sales Associate

Rome, GA · On-site

$14 - $19/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...

BoxLunch & Hot Topic

Sales Associate

Rome, GA · On-site

$14 - $19/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...

Essilor

Sales Associate

Calhoun, GA · On-site

$12.25 - $16.75/hr

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear. Key ...

EssilorLuxottica Group

Sales Associate

Calhoun, GA

$12.25 - $16.75/hr

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear. Key ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Rome, GA

Customer Success Associate information

See Rome, GA salary details

$18.5K

$53K

$93K

How much do customer success associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success associate in Rome, GA is $53,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Rome, GA? The most popular types of Customer Success jobs in Rome, GA are:
What job categories do people searching Customer Success Associate jobs in Rome, GA look for? The top searched job categories for Customer Success Associate jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Success Associate jobs? Cities near Rome, GA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Rome, GA as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,015 per year, or $25.5 per hour.

Recovery Associate

Rural King

Rome, GA • On-site

Part-time

Medical, Retirement

Re-posted 14 days ago

Rural King rating

5.0

Company rating: 5.0 out of 10

Based on 355 frontline employees who took The Breakroom Quiz

600th of 730 rated retailers

Job description

Overview
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
Responsibilities
What You'll do
The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.
Greet customers within a ten-foot radius, creating a welcoming atmosphere.
  • Assist customers in making informed purchase decisions.
  • Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
  • Organize, restock, and arrange products for effective displays.
  • Maintain an in-depth knowledge of all featured products and their specific store locations.
  • Complete the daily department recovery process for your assigned departments.
  • Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them.
  • Adhere to Indoor Merchandising Guide standards specific to the relevant department.
  • Ensure bathrooms are consistently clean and well-maintained.
  • Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
  • Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
  • Participate in cross-training for flexibility in various departments and responsibilities.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory Responsibilities
None
Qualifications
Essential Qualities for Success
  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
  • Ability to work independently without supervision.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.
Physical Requirements
  • Ability to maintain a seated or standing position for extended durations.
  • Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
  • Ability to use a ladder and/or pallet jack.
  • Able to navigate and access all facilities.
  • Skill to effectively communicate verbally with others, both in-person and via electronic devices.
  • Close vision for computer-related activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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