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Customer Success Associate Jobs in Rome, GA (NOW HIRING)

NOVO Health Services

Route Service Representative

Rockmart, GA · On-site

$17 - $21.75/hr

Collaborate with Customer Success and plant teams to meet and exceed customer expectations * Load ... To do that, we provide a safe, positive work environment where our associates experience tremendous ...

NOVO Health Services

Route Service Representative

Rockmart, GA · On-site

$17 - $21.75/hr

Collaborate with Customer Success and plant teams to meet and exceed customer expectations * Load ... To do that, we provide a safe, positive work environment where our associates experience tremendous ...

Belk

Sales Associate - Full Time

Rome, GA · On-site

$15 - $17.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Full Time

Cartersville, GA · On-site

$13.25 - $15.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Part Time

Rome, GA · On-site

$11.75 - $13.50/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Full Time

Rome, GA · On-site

$11.75 - $13.50/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Full Time

Cartersville, GA · On-site

$13.25 - $15.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Part Time

Rome, GA · On-site

$15 - $17.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

BoxLunch & Hot Topic

Sales Associate

Rome, GA · On-site

$14 - $19/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...

BoxLunch & Hot Topic

Sales Associate

Rome, GA

$14 - $19/hr

As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Rome, GA

Customer Success Associate information

See Rome, GA salary details

$18.5K

$53K

$93K

How much do customer success associate jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer success associate in Rome, GA is $53,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Rome, GA? The most popular types of Customer Success jobs in Rome, GA are:
What are popular job titles related to Customer Success Associate jobs in Rome, GA? For Customer Success Associate jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Rome, GA look for? The top searched job categories for Customer Success Associate jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Success Associate jobs? Cities near Rome, GA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Rome, GA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,015 per year, or $25.5 per hour.
Rome GA Career Fair!! July 9th 11AM-3PM, July 10th 11AM-6PM & July 11th 11AM-3PM

Rome GA Career Fair!! July 9th 11AM-3PM, July 10th 11AM-6PM & July 11th 11AM-3PM

Belk

Rome, GA • On-site

$14.50 - $20/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Belk rating

5.0

Company rating: 5.0 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

18th of 21 rated department stores

Job description

The Selling Flex Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Selling Flex Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.

What you will do

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
  • Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
  • Build genuine relationships with customers to foster loyalty and repeat business.
  • Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
  • Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
  • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
  • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.


Skills and Abilities

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role and a commitment to continuously learn.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Communicate with excellence.
  • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
  • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Must regularly move around all store areas and be accessible to customers.
  • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Benefits we offer

  • Medical, Dental, and Vision
  • 401K with Matching Contribution
  • Generous PTO
  • Merchandise Discounts
  • Paid Maternity and Paternal Leave
  • Growth and Professional Development Opportunities
  • Employee Assistance Programs
  • Education and Tuition Reimbursement Programs

*Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!

What Belk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Belk logo

About Belk

Sourced by ZipRecruiter

What started as two brothers in business has now grown into one big family of associates, customers and the communities we serve. Throughout the years, we've changed and grown in so many ways. We've added exciting products, changed the way we work and made it easier to shop with new technology and services. The future is bright as we continue to grow - and we can't wait!

Industry

Furniture and home furnishings stores

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1888

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