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Customer Success Associate Jobs in Rome, GA (NOW HIRING)

Penske

Fleet Maintenance Fueler Washer

Dalton, GA · On-site

$21.25 - $28.50/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. General Requirements: High ...

Crate & Barrel Holdings

Operations Associate

Centre, AL · On-site

... for success in this fast-paced role. A day in the life as an Operations Associate... * Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy ...

Crate & Barrel Holdings

Operations Associate

Centre, AL · On-site

... for success in this fast-paced role. A day in the life as an Operations Associate... * Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy ...

NOVO Health Services

Route Service Representative

Rockmart, GA · On-site

$17 - $21.75/hr

... Customer Success Manager and plant personnel to ensure needs of each account assigned are met. • ... What we can offer you as a full-time associate: Competitive pay Paid Holidays Paid Time Off Program ...

Belk

Maintenance/Housekeeping Associate - Part Time

Rome, GA · On-site

$12.50 - $17/hr

The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Rural King Supply

Firearms Associate

Rome, GA · On-site

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Essential Qualities for Success * High school diploma or ...

Rural King Supply

Firearms Associate

Rome, GA

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Essential Qualities for Success * High school diploma or ...

Rural King Supply

Firearms Associate

Rome, GA

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Essential Qualities for Success * High school diploma or ...

Sherwin-Williams

Store Associate

Calhoun, GA · On-site

$14/hr

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin ...

Sherwin-Williams

Store Associate

Calhoun, GA

$13.50 - $15.50/hr

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin ...

Belk

Selling Flex Associate

Rome, GA · On-site

$11.75 - $13.50/hr

The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Part Time

Rome, GA · On-site

$11.75 - $13.50/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Full Time

Rome, GA · On-site

$11.75 - $13.50/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Part Time

Rome, GA · On-site

$11.75 - $13.50/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

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Customer Success Associate information

See Rome, GA salary details

$18.5K

$53K

$93K

How much do customer success associate jobs pay per year?

As of May 31, 2026, the average yearly pay for customer success associate in Rome, GA is $53,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Rome, GA? The most popular types of Customer Success jobs in Rome, GA are:
What are popular job titles related to Customer Success Associate jobs in Rome, GA? For Customer Success Associate jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Rome, GA look for? The top searched job categories for Customer Success Associate jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Success Associate jobs? Cities near Rome, GA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Rome, GA as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,015 per year, or $25.5 per hour.
Fleet Maintenance Fueler Washer

Fleet Maintenance Fueler Washer

Penske

Dalton, GA • On-site

$21.25 - $28.50/hr

Full-time

Posted 4 days ago

Job description

What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Fleet Maintenance Fueler Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.

 
Why join Penske as a Fleet Maintenance Fueler Washer, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. 

 
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.

 
 
Work location : 3554 South Dixie Hwy Dalton GA 30720
 
Work shift: Tues-Friday 230pm to 11pm  Sat 10am to 630pm
 
 
 
Main Responsibilities:
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
Helping make sure our facilities are clean, safe environments for our customers and associates
Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
Completing other projects and tasks as assigned by supervisor

 
Why Penske is for You:
Competitive starting salary
Shift Premiums (2.00 for 2nd shift and weekends)
Career stability
Opportunity for growth
Excellent benefits, including lots of time off
Strong, well-rounded training programs
Advanced vehicle maintenance technology
Location and schedule flexibility
 
 
 
 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
General Requirements:
High school diploma, equivalent, or prior work experience preferred
Valid driver's license required
Excellent customer service and communication skills
The ability to work well as part of a team
The ability and willingness to work outside
Basic mechanical ability and tool usage (preferred)
Basic computer skills
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job
As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.  Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
 
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. 
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. 
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds.



Penske is an Equal Opportunity Employer
 

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