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Customer Success Manager Jobs in Rochester, NH (NOW HIRING)

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

McDonald's

$16.50/HR Closing Team Member

Greenland, NH · On-site

$16.50/hr

As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership ... management, McDonald's is committed to your success Our tuition reimbursement program, combined ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Rochester, NH

Customer Success Manager information

See Rochester, NH salary details

$31.8K

$81.3K

$137K

How much do customer success manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer success manager in Rochester, NH is $81,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,900.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand regions can earn over $120,000, often with bonuses and benefits included.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and promoting product adoption. CSMs often use customer relationship management (CRM) tools and require strong communication and problem-solving skills.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a Customer Success Manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, address issues, and identify opportunities for account growth, often using customer relationship management (CRM) tools. The role requires communication skills, product knowledge, and a focus on customer satisfaction to reduce churn and promote loyalty.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

Do CSMs make good money?

Customer Success Managers typically earn a competitive salary that varies by industry, experience, and location. According to industry data, the average base salary ranges from $60,000 to $100,000 annually, with potential bonuses and commissions increasing total compensation. Strong communication skills and familiarity with customer relationship management (CRM) tools can enhance earning potential.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized medical professionals (e.g., surgeons, anesthesiologists), and successful entrepreneurs can earn $500,000 or more annually. Customer Success Managers typically do not reach this level of compensation unless they hold executive or highly specialized roles with bonuses and stock options.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and complex problem-solving. AI tools can assist CSMs by automating routine tasks and analyzing data, allowing them to focus on strategic and relationship-driven activities. The role of a CSM is expected to evolve with AI, emphasizing skills in communication, empathy, and strategic thinking.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Rochester, NH? The most popular types of Customer Success jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Success Manager jobs? Cities near Rochester, NH with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
$16.50/HR Closing Team Member

$16.50/HR Closing Team Member

McDonald's

Greenland, NH • On-site

$16.50/hr

Other

Dental, Retirement

Posted 27 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 10,908 frontline employees who took The Breakroom Quiz

57th of 103 rated fast food restaurants

Job description

Location: 63 OCEAN ROAD, GREENLAND, NH, 03840 Working at McDonald's is more than just a job-it's a place where you can learn valuable skills, grow your career, and be part of a team that feels like family. As a McDonald's Team Member, you'll gain experience in customer service, teamwork, and leadership while having the flexibility and support you need to thrive.What It's Like to Work HereAt McDonald's, every day brings new opportunities. You'll be part of a fast-paced environment where your energy and teamwork make a real difference

We believe in recognizing hard work, celebrating achievements, and creating a workplace where people feel valued and supported. Whether you're just starting out or building a long-term career, McDonald's offers the tools, training, and encouragement to help you succeed.Benefits We OfferDaily pay optionsDirect deposit for convenienceGrowth and career advancement opportunities401(k) retirement savings planMedical and dental coveragePaid time offTuition reimbursement up to $3,000 annuallyFun incentives and recognition programsWhat You'll DoProvide friendly, accurate, and fast service to customersWork as part of a supportive team to keep operations running smoothlyFollow food safety and cleanliness standardsLearn and grow in a role where no two days are the sameWhat We're Looking ForFriendly, dependable, and ready to learnTeam players who thrive in a busy environmentIndividuals who take pride in their work and enjoy serving othersWhy Join McDonald's?When you work here, you're not just earning a paycheck-you're gaining skills, experiences, and opportunities that will benefit you wherever life takes you. From flexible schedules and on-the-job training to career paths that can take you from crew to management, McDonald's is committed to your success

Our tuition reimbursement program, combined with growth opportunities, makes McDonald's a great place to invest in your future.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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