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Customer Success Manager Jobs in Ladera Ranch, CA

Working Capital Marketplace

Customer Success Associate

Irvine, CA · On-site

$39K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Benefits: * 401(k) matching * Bonus based on performance * Competitive salary * Dental insurance * Employee discounts * Free food & snacks * Health insurance * Opportunity for advancement * Paid time ...

Deloitte

Deployment Success Manager

Costa Mesa, CA

Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Foresight Sports

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Restaurant365

Customer Architect

Irvine, CA

$116K - $174K/yr

Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader for complex enterprise accounts, designing scalable solutions that span product configuration ...

Restaurant365

Customer Architect

Irvine, CA

  • Medical

  • Retirement

  • PTO

Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader for complex enterprise accounts, designing scalable solutions that span product configuration ...

Restaurant365

Customer Architect

Irvine, CA

  • Medical

  • Retirement

  • PTO

Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader for complex enterprise accounts, designing scalable solutions that span product configuration ...

Restaurant365

Customer Architect

Irvine, CA

$116K - $174K/yr

Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader for complex enterprise accounts, designing scalable solutions that span product configuration ...

Revelyst

B2C Customer Experience

Irvine, CA · On-site

$17.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position reports to the Customer Success Manager and is based out of our Irvine, CA office. As the Customer Success Representative I, you will have an opportunity to: * Support inbound calls ...

Onsite Computing, Inc

IT Technical Account Manager

Corona, CA · Hybrid

$30 - $36/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Certified Customer Success Manager (CCSM) * Combination of the following technical certifications: * MS-900 Microsoft 365 Certified: Fundamentals * Azure-900 Microsoft Certified: Azure Fundamentals

Onsite Computing

IT Technical Account Manager

Corona, CA · On-site

$30 - $36/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Certified Customer Success Manager (CCSM) * Combination of the following technical certifications: * MS-900 Microsoft 365 Certified: Fundamentals * Azure-900 Microsoft Certified: Azure Fundamentals

Onsite Computing, Inc

IT Technical Account Manager

Corona, CA · On-site

$30 - $36/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Certified Customer Success Manager (CCSM) * Combination of the following technical certifications: * MS-900 Microsoft 365 Certified: Fundamentals * Azure-900 Microsoft Certified: Azure Fundamentals

EBizCharge

Client Success Associate

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Document client interactions, issues, resolutions, and follow-up activities within Salesforce CRM. * Collaborate with internal teams, including Technical Support, Sales, Product, and Client ...

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Showing results 41-60

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Ladera Ranch, CA

Customer Success Manager information

See Ladera Ranch, CA salary details

$34.5K

$88.3K

$148.8K

How much do customer success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success manager in Ladera Ranch, CA is $88,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Ladera Ranch, CA?

The most popular types of Customer Success jobs in Ladera Ranch, CA are:

What job categories do people searching Customer Success Manager jobs in Ladera Ranch, CA look for?

The top searched job categories for Customer Success Manager jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Customer Success Manager jobs?

Cities near Ladera Ranch, CA with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $88,300 per year, or $42.5 per hour.

Remote Customer Success Associate / Account Manager

59 Pines

Laguna Beach, CA • Remote

$75K/yr

Contractor

Posted 12 days ago

Job description

We're hiring a Customer Success Associate to help our early users get value and build the relationships that turn first-time users into long-term members.

Summary
  • Flexible Title: Can tailor to reflect your skills & experience.
  • Flexible Time: Can do full-time, part-time, side-gig (off-hours), or fractional (contract).
  • Flexible Commitment: Can do short-term, long-term, or intermittent.

Why so flexible? We're a FUNDED startup racing to launch end of Q3 2026. That gives us just 3 months to stack features while raising additional working capital. Feel free to jump in, help us ship, then bounce >> or stick around. A successful launch translates into lots of permanent jobs for those that want them. We're also interested in long-term "side gig" relationships, if that's what you're into—in our experience, a few expert hours often beat full-time learning-curve hours.

About Us

We're a credible, funded, remote-first startup backed by a growing team. We're pre-launch and moving fast.

About The Role

We're onboarding our first wave of users — busy professionals and business owners who value their time. They don't need hand-holding, but they do need someone responsive, organized, and genuinely helpful on the other end when they have a question, hit a wall, or want to do more.

This role is part customer success, part relationship management, part "make sure nobody falls through the cracks." You'll be the human touchpoint for people who are used to working through relationships — so the bar is warmth, reliability, and follow-through, not scripted support tickets.

Compensation

Up to $75,000 max total annual compensation in Tier 1 cities; cash and equity components to be negotiated. Given the flexible commitment model, comp will be structured accordingly — fractional or hourly arrangements welcome.

What You'll Do in Your First 7 Days
  • You've reviewed the current user base and understand who our early members are and what they care about
  • You've gone through the platform yourself and can navigate it confidently
  • You've responded to your first batch of user inquiries or outreach
  • You've attended your first team meeting and understand how user feedback flows to product
  • The team knows who you are, why you're here, and how you'll work together
What You'll Do Ongoing
  • Be the first point of contact for users — respond to questions, troubleshoot issues, and make sure people feel heard
  • Onboard new members — guide them through first steps, help them see the value quickly
  • Monitor user health signals — spot disengagement early and reach out before they churn
  • Relay user feedback to the product team — you're the voice of the user internally
  • Build relationships — our users value personal connection over automated support
What We're Looking For

Must-haves:

  • 1-3 years in customer success, account management, client services, or a relationship-heavy role
  • Genuinely enjoy talking to people and solving their problems
  • Strong written communication — you can write a clear, warm email without a template
  • Organized and responsive — you don't let messages sit unanswered
  • Comfortable working across time zones in a remote-first environment

Nice-to-have:

  • Familiarity with CRM tools (HubSpot, Salesforce, or similar)
  • Background in sales, recruiting, or any role where you managed relationships at volume
  • Startup experience or comfort with ambiguity
What You're NOT
  • Not a support ticket jockey — this is relationship management, not queue clearing
  • Not a salesperson — you're not closing deals; you're making sure users succeed
  • Not a product manager — you'll relay feedback, but you're not making roadmap calls

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