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Customer Success Manager Jobs in Ladera Ranch, CA

Ingrammicro

Platform Success Manager

Irvine, CA

  • Medical

  • Life

  • Retirement

  • PTO

Drive adoption and effective utilization of Xvantage, CRM, IDA, Zendesk, and other platform ... Success in this role is measured through: * Platform adoption, active utilization and growth rates.

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer N.V.

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Phocas Ltd

Head of Customer Success

Costa Mesa, CA · On-site

$180 - $280/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As we expand globally, the complexity of managing customer outcomes across multiple regions ... Customer Success Qualified Leads: Builds a team culture that creates genuine customer advocates and ...

Phocas Software

Head of Customer Success

Costa Mesa, CA · On-site

$180 - $240/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As we expand globally, the complexity of managing customer outcomes across multiple regions ... Customer Success Qualified Leads: Builds a team culture that creates genuine customer advocates and ...

Milliman

Client Success Manager (MedInsight)

Irvine, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Phocas Software

Head of Customer Success

Costa Mesa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As we expand globally, the complexity of managing customer outcomes across multiple regions ... This role leads a global Customer Success organization with CS Leads in the UK, Australia, and the ...

Phocas Software

Head of Customer Success

Costa Mesa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As we expand globally, the complexity of managing customer outcomes across multiple regions ... This role leads a global Customer Success organization with CS Leads in the UK, Australia, and the ...

Kinetic

Customer Success Associate

Costa Mesa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role The Customer Success Associate at Kinetic plays an integral part in the invoicing and billing process for our clients in the automotive industry. You will be responsible for ensuring ...

Kinetic Corporation

Customer Success Associate

Costa Mesa, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role The Customer Success Associate at Kinetic plays an integral part in the invoicing and billing process for our clients in the automotive industry. You will be responsible for ensuring ...

nimble

Client Success Manager, RCM

Irvine, CA

The Client Success Manager is responsible for the overall management, servicing, and profitability ... Customer Focus. Gains insight into customer needs; Identifies opportunities that benefit the ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Ladera Ranch, CA

Customer Success Manager information

See Ladera Ranch, CA salary details

$34.5K

$88.3K

$148.8K

How much do customer success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer success manager in Ladera Ranch, CA is $88,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $105,200.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Ladera Ranch, CA?

The most popular types of Customer Success jobs in Ladera Ranch, CA are:

What job categories do people searching Customer Success Manager jobs in Ladera Ranch, CA look for?

The top searched job categories for Customer Success Manager jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Customer Success Manager jobs?

Cities near Ladera Ranch, CA with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $88,300 per year, or $42.5 per hour.

Customer Success Associate

Working Capital Marketplace

Irvine, CA • On-site

$39K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

📍 Irvine, CA (In-Office) 💼 Full-Time 💰 $39,520 per year + monthly commissions

Build Relationships. Drive Growth.

At Working Capital Marketplace (WCMP), funding is just the beginning. We're looking for a Customer Success Associate to build lasting relationships with business owners, help them achieve their goals, and identify future financing opportunities.

This role is perfect for someone who enjoys connecting with people, staying organized, and creating value through proactive communication.

What You'll Do

Relationship Management

Manage a portfolio of business owners after funding.

Conduct Monthly Business Reviews to understand client needs and future goals.

Build trust and become your clients' first call for financing needs.

Portfolio Management

Maintain accurate CRM records and client notes.

Collect updated business statements and documentation.

Monitor account activity and coordinate follow-ups.

Opportunity Development

Identify renewal, refinance, and growth opportunities.

Generate referrals through exceptional client service.

Partner with internal teams to deliver the best financing solutions.

What We're Looking For

Required

Strong communication and relationship-building skills.

Highly organized with great attention to detail.

Ability to manage multiple priorities in a fast-paced environment.

Positive attitude and team-first mindset.

Preferred

Customer Success, Account Management, Sales, Banking, or Financial Services experience.

Salesforce or CRM experience.

Lending industry experience is a plus but not required.

Why Join WCMP?

Monday–Friday schedule

Paid training

Growth opportunities

Collaborative, high-energy culture

Make a direct impact helping small businesses succeed

Success in This Role

Success is measured by the relationships you build. By staying connected to your clients, maintaining visibility into their businesses, and identifying opportunities before they arise, you'll help drive renewals, referrals, and long-term success.

Ready to Make an Impact?

If you're passionate about building relationships and helping small businesses grow, we'd love to hear from you.

Apply today and become the trusted advisor our clients count on.

Apply