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Customer Success Manager Jobs in Holly Ridge, NC

McDonalds

Shift Running Manager

Hampstead, NC · On-site

$12.75 - $16/hr

... success! You will be responsible for overseeing daily operational activities during your shift ... Lead and manage crew members during shifts to deliver excellent customer service. * Coordinate day ...

LCI

Representative, Customer Service

Camp Lejeune, NC · On-site

$14.75 - $20.25/hr

Representative, Customer Service The mission of LCI is to provide meaningful employment for the ... Other duties as requested by Manager and/or Assistant Manager Qualifications * High school graduate ...

Wendy's

GENERAL MANAGER

Camp Lejeune, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Jacksonville, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Jacksonville, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Camp Lejeune, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Jacksonville, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Hampstead, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Camp Lejeune, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Wilmington, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Rocky Point, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

Wendy's

GENERAL MANAGER

Swansboro, NC · On-site

Would manage and ensure achievement of restaurant objectives in the operations of the restaurant ... BE THE BEST - ONE CUSTOMER AT A TIME. Works well with others and understands success in the ...

CAVA

Asst General Manager

Jacksonville, NC

$58K/yr

Lead by example in customer service and encourage the team to follow suit. * Support with managing ... Participate in special projects and initiatives to drive restaurant success and support the General ...

Panda Restaurant Group

Store Manager

Jacksonville, NC · On-site

$77K - $100K/yr

In order to prepare you for success, we will provide an 8 or more weeks of store leadership ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Holly Ridge, NC

Customer Success Manager information

See Holly Ridge, NC salary details

$25.2K

$64.5K

$108.7K

How much do customer success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success manager in Holly Ridge, NC is $64,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $76,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What job categories do people searching Customer Success Manager jobs in Holly Ridge, NC look for? The top searched job categories for Customer Success Manager jobs in Holly Ridge, NC are:
What cities near Holly Ridge, NC are hiring for Customer Success Manager jobs? Cities near Holly Ridge, NC with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Holly Ridge, NC as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,516 per year, or $31 per hour.

Shift Running Manager

McDonalds

Hampstead, NC • On-site

$12.75 - $16/hr

Full-time

Re-posted 4 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,040 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants

Job description

Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to success! You will be responsible for overseeing daily operational activities during your shift, ensuring exceptional customer service, quality food preparation, and adherence to health and safety standards. This role requires strong leadership skills to motivate and guide the crew, handle any challenges that arise, and maintain a smooth-running operation. If you are passionate about teamwork, passionate about the fast-food industry, and eager to develop your management skills, McDonald's offers a dynamic environment where you can thrive and grow your career.


Key Responsibilities
  • Lead and manage crew members during shifts to deliver excellent customer service.
  • Coordinate day-to-day operations, ensuring compliance with company standards.
  • Manage inventory, staffing, and scheduling to optimize restaurant performance.
  • Ensure food safety, cleanliness, and quality standards are consistently met.
  • Address customer concerns promptly and professionally.
  • Train, mentor, and support team members to develop their skills and performance.
  • Maintain a safe and positive work environment.

Requirements

  • Previous supervisory or management experience, preferably within food service or retail.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to multitask and work efficiently under pressure.
  • Flexible availability to work various shifts, including weekends and holidays.
  • Commitment to delivering outstanding customer service.
  • Reliable, motivated, and proactive work ethic.

What McDonald's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

McDonald's logo

About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

View All McDonald's Jobs