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Senior Customer Success Manager Jobs in Holly Ridge, NC

ECS

Senior Data Scientist

Camp Lejeune, NC · On-site

$100K - $150K/yr

Drive Mission Success Partner directly with customer stakeholders, understanding their intelligence ... Senior-level proficiency in Python: * For data science, automation, and analytics pipeline ...

ECC

Senior Project Manager - Munitions

Jacksonville, NC · On-site +1

$120K - $140K/yr

The Senior Project Manager is primarily responsible for managing the activities of designated ... and fulfilling customer needs and expectations * Direct and coordinate activities of project ...

Moore s BBQ of New Bern

Manager

Swansboro, NC · On-site

$17 - $20/hr

Ultimately, your leadership will drive customer satisfaction, operational excellence, and business ... Demonstrated success in team leadership and conflict resolution. * Familiarity with local market ...

Moore s BBQ of New Bern

Manager

Swansboro, NC · On-site

$17 - $20/hr

Ultimately, your leadership will drive customer satisfaction, operational excellence, and business ... Demonstrated success in team leadership and conflict resolution. * Familiarity with local market ...

The Boyd Group

Collision General Manager

Wilmington, NC · On-site

... success of the customer's experience by ensuring they are working in alignment with all team ... Attend training, information sessions and workshops recommended by Senior Leadership Team. Store ...

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All JobsCustomer Success JobsSenior Customer Success Manager JobsSenior Customer Success Manager Jobs in Holly Ridge, NC

Senior Customer Success Manager information

See Holly Ridge, NC salary details

$31.1K

$73.2K

$133.6K

How much do senior customer success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior customer success manager in Holly Ridge, NC is $73,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a senior customer success manager?

A Senior Customer Success Manager is a professional responsible for ensuring customers achieve their desired outcomes while using a company's products or services. They build strong relationships with clients, guide them through onboarding, and proactively address any issues or concerns. In addition, they often lead a team of Customer Success Managers, provide strategic account management, and help drive customer retention and growth. Their goal is to maximize customer satisfaction and foster long-term partnerships.

How does a senior customer success manager typically collaborate with other departments to enhance client satisfaction?

Senior Customer Success Managers often serve as a bridge between clients and internal teams such as Sales, Product, and Support. They regularly communicate customer feedback to Product for improvements, coordinate with Sales on upsell opportunities, and work with Support to resolve complex issues. This cross-functional collaboration ensures that client needs are met holistically, leading to stronger relationships and increased client retention. Being proactive in these partnerships is key to driving overall customer satisfaction and success.

What are the key skills and qualifications needed to thrive as a senior customer success manager, and why are they important?

To thrive as a Senior Customer Success Manager, you need expertise in account management, customer relationship building, and a track record of driving customer retention and growth, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, problem-solving abilities, and leadership skills help you manage client expectations and mentor junior team members. These skills are crucial for fostering long-term client loyalty and achieving organizational goals in a competitive market.

What is the difference between Senior Customer Success Manager vs Customer Success Manager?

AspectSenior Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, experience in customer success, leadership skillsBachelor's degree, entry to mid-level customer success experience
Work EnvironmentStrategic planning, team leadership, client relationship managementClient onboarding, support, relationship building
Employer & Industry UsageTech, SaaS, enterprise solutionsTech, SaaS, subscription services
Search & Comparison IntentHigher-level responsibilities, leadership rolesEntry to mid-level customer success roles

The main difference between a Senior Customer Success Manager and a Customer Success Manager lies in experience, responsibilities, and scope. Senior roles typically involve strategic planning and leadership, while Customer Success Managers focus on client support and relationship building. Both roles are common in tech and SaaS industries, but senior positions require more experience and often involve managing teams or projects.

How much does a senior customer success manager earn?

A senior customer success manager typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, stock options, and benefits, especially in tech and SaaS companies where customer success roles are critical.

What job categories do people searching Senior Customer Success Manager jobs in Holly Ridge, NC look for?

The top searched job categories for Senior Customer Success Manager jobs in Holly Ridge, NC are:

What cities near Holly Ridge, NC are hiring for Senior Customer Success Manager jobs?

Cities near Holly Ridge, NC with the most Senior Customer Success Manager job openings:

Senior Customer Success Manager jobs near you
Infographic showing various Senior Customer Success Manager job openings in Holly Ridge, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,179 per year, or $35.2 per hour.

Health & Fitness Customer Success Specialist

5 Star Nutrition

Jacksonville, NC • On-site

$14/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Customer Results Specialist

Department: 5SN Jacksonville

Employment Type: Full Time

Location: NC-Jacksonville

Reporting To: Store Manager

Compensation: $14.00 / hour


Description
Looking for a career that fuels your passion for health and fitness? Help people transform their lives through nutrition, fitness, and health with 5 Star Nutrition!
We are 5 Star. Our customers and our people are EVERYTHING. We incorporate our core values into everything we do: Grind, Compete to Win, Self Improve, and Drive Results. We show up with discipline every day. We stand behind our products, support our customer’s health and fitness goals and deliver results for our customers, our teams, our company and ourselves.

Who are you?
An incredibly self driven, goal oriented, people person. You have some customer focused experience. You are ready to learn and be a team player. You are tired of jobs and want a career you enjoy. You are inspired by the health and fitness space. You care.

What’s the job?
You genuinely help our customers by understanding their health journey and goals. You learn our product lines. You make honest recommendations for customers. You contribute to social media efforts and help with inventory. You add to a positive environment for everyone to flourish in. You care.

What’s in it for you?
The ability to build a long term career and be a part of a quickly growing company. You’ll have access to company leadership for mentoring sessions and ongoing guidance. Oh, and a few more cool things….
  • Starting at $14/hour with opportunities to grow based on performance
  • 1% commission on all personal sales
  • Up to 65% off discount so you can fuel your own fitness journey
  • Health, wellness and fitness focused culture
  • 5SN SWAG
  • Learn leadership and development skills
  • The chance to work with the best damn people you will ever meet
  • Health, vision and dental insurance (full time only)
  • 401k + 4% match

If you’re intrigued, go ahead and apply! If it’s a potential match, we will go through all the expectations of the role thoroughly during the interview process.

5 Star Nutrition USA LLC is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
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