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Customer Success Manager Govtech Jobs in Holly Ridge, NC

ValCorp

Customer Liaison Support

Camp Lejeune, NC · On-site

$16.37 - $21.46/hr

... to success in this role. Essential Duties and Responsibilities * Verify and document driver ... Monitor and manage daily parking lot operations. * Check vehicles in and out of designated parking ...

ValCorp

Customer Liaison Support

Camp Lejeune, NC · On-site

$16.37 - $21.46/hr

... established procedures are essential to success in this role.Essential Duties and ... Monitor and manage daily parking lot operations.Check vehicles in and out of designated parking and ...

Royal Farms

Customer Service Associate

Wallace, NC · On-site

$13 - $19/hr

Operate the register, scan and bag items, manage various payment methods, activate fuel and gift ... Success Factors * Customer Focus - Consistently delivers friendly, attentive, and accurate service ...

Prime Response Inc.

Warehouse Specialist

Camp Lejeune, NC · On-site

$19.99 - $20.50/hr

Prime Response, Inc. supports critical federal missions by delivering innovative operational, logistics, and management solutions. We are committed to professional growth, customer success, and ...

Moore s BBQ of New Bern

Manager

Swansboro, NC · On-site

$17 - $20/hr

Ultimately, your leadership will drive customer satisfaction, operational excellence, and business ... Demonstrated success in team leadership and conflict resolution. * Familiarity with local market ...

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Customer Success Manager Govtech information

See Holly Ridge, NC salary details

$25.2K

$64.5K

$108.7K

How much do customer success manager govtech jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success manager govtech in Holly Ridge, NC is $64,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $76,900.00 per year, depending on experience, location, and employer.

What is a customer success manager in Govtech?

A Customer Success Manager (CSM) in Govtech is responsible for ensuring that government clients effectively adopt and benefit from technology solutions provided by their company. They act as the main point of contact between the tech provider and public sector clients, helping to onboard users, resolve issues, and maximize the value gained from the product or service. Their role is crucial in building long-term relationships, driving client satisfaction, and enabling digital transformation within government organizations.

How does a customer success manager in Govtech typically collaborate with government clients and internal teams to ensure project success?

As a Customer Success Manager in the Govtech sector, you will regularly liaise with government stakeholders to understand their unique needs, regulatory requirements, and project goals. You’ll serve as the main point of contact, coordinating with product, engineering, and support teams to tailor solutions, manage expectations, and resolve issues promptly. Success in this role often requires strong communication skills, patience, and the ability to navigate complex approval processes. Building trust with clients and fostering a collaborative internal environment are key to delivering value and ensuring long-term satisfaction.

What are the key skills and qualifications needed to thrive as a customer success manager in Govtech, and why are they important?

To thrive as a Customer Success Manager in Govtech, you need a strong understanding of government processes, client relationship management, and SaaS solutions, typically supported by a degree in business, public administration, or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and government procurement systems is highly valuable. Exceptional communication, problem-solving, and stakeholder management skills help build trust and ensure client satisfaction. These capabilities are crucial for driving product adoption, maximizing client retention, and navigating the unique challenges of government clients.

What is the difference between Customer Success Manager Govtech vs Customer Support Specialist Govtech?

AspectCustomer Success Manager GovtechCustomer Support Specialist Govtech
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical support and resolving user issues
Required SkillsCustomer relationship management, communication, strategic planningTechnical troubleshooting, product knowledge, problem-solving
Work EnvironmentProactive engagement with clients, account managementReactive support, helpdesk or support center
Industry UsageUsed in government technology projects to retain clientsUsed to assist users with technical problems in govtech products

The main difference is that Customer Success Managers Govtech focus on fostering ongoing relationships and ensuring clients derive value from products, while Customer Support Specialists Govtech handle immediate technical issues. Both roles are essential in the govtech industry but serve different functions in client engagement and support.

What job categories do people searching Customer Success Manager Govtech jobs in Holly Ridge, NC look for?

The top searched job categories for Customer Success Manager Govtech jobs in Holly Ridge, NC are:

What cities near Holly Ridge, NC are hiring for Customer Success Manager Govtech jobs?

Cities near Holly Ridge, NC with the most Customer Success Manager Govtech job openings:

Customer Success Manager Govtech jobs near you

Health & Fitness Customer Success Specialist

5 Star Nutrition

Jacksonville, NC • On-site

$14/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Customer Results Specialist

Department: 5SN Jacksonville

Employment Type: Full Time

Location: NC-Jacksonville

Reporting To: Store Manager

Compensation: $14.00 / hour


Description
Looking for a career that fuels your passion for health and fitness? Help people transform their lives through nutrition, fitness, and health with 5 Star Nutrition!
We are 5 Star. Our customers and our people are EVERYTHING. We incorporate our core values into everything we do: Grind, Compete to Win, Self Improve, and Drive Results. We show up with discipline every day. We stand behind our products, support our customer’s health and fitness goals and deliver results for our customers, our teams, our company and ourselves.

Who are you?
An incredibly self driven, goal oriented, people person. You have some customer focused experience. You are ready to learn and be a team player. You are tired of jobs and want a career you enjoy. You are inspired by the health and fitness space. You care.

What’s the job?
You genuinely help our customers by understanding their health journey and goals. You learn our product lines. You make honest recommendations for customers. You contribute to social media efforts and help with inventory. You add to a positive environment for everyone to flourish in. You care.

What’s in it for you?
The ability to build a long term career and be a part of a quickly growing company. You’ll have access to company leadership for mentoring sessions and ongoing guidance. Oh, and a few more cool things….
  • Starting at $14/hour with opportunities to grow based on performance
  • 1% commission on all personal sales
  • Up to 65% off discount so you can fuel your own fitness journey
  • Health, wellness and fitness focused culture
  • 5SN SWAG
  • Learn leadership and development skills
  • The chance to work with the best damn people you will ever meet
  • Health, vision and dental insurance (full time only)
  • 401k + 4% match

If you’re intrigued, go ahead and apply! If it’s a potential match, we will go through all the expectations of the role thoroughly during the interview process.

5 Star Nutrition USA LLC is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
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