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Customer Success Manager Jobs in Dothan, AL (NOW HIRING)

Arrow Exterminators

Customer Service Representative

Enterprise, AL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service ... We attribute our success to passionate, highly trained team members who are committed to protecting ...

Arrow Exterminators

Customer Service Representative

Enterprise, AL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service RepresentativeArrow Exterminators is looking to hire a full-time Customer Service ... We attribute our success to passionate, highly trained team members who are committed to protecting ...

New

Kentucky Fried Chicken

Assistant Manager

Dothan, AL · On-site

The Assistant Manager role provides a training ground for restaurant management. As your leadership ... environment Success Factors: * Leads by example with high standards in customer service ...

Kentucky Fried Chicken

Assistant Manager

Dothan, AL · On-site

DESCRIPTION The Assistant Manager role provides a training ground for restaurant management. As ... environment Success Factors: * Leads by example with high standards in customer service ...

Kentucky Fried Chicken

Assistant Manager

Dothan, AL · On-site

The Assistant Manager role provides a training ground for restaurant management. As your leadership ... environment Success Factors: * Leads by example with high standards in customer service ...

Kentucky Fried Chicken

Assistant Manager

Dothan, AL · On-site

DESCRIPTION The Assistant Manager role provides a training ground for restaurant management. As ... environment Success Factors: * Leads by example with high standards in customer service ...

Kentucky Fried Chicken

Restaurant General Manager

Dothan, AL · On-site

$49K - $67K/yr

Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward Success Factors: * Leads by example with high standards in customer service, food quality and ...

Kentucky Fried Chicken

Restaurant General Manager

Dothan, AL · On-site

$49K - $67K/yr

Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward Success Factors: * Leads by example with high standards in customer service, food quality and ...

Dunbarton Corporation

Plant Manager

Dothan, AL · On-site

The Plant Manager is responsible for creating a culture of safety, accountability, teamwork, and ... with customers, suppliers, and corporate partners to support business success. Requirements

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Dothan, AL

Customer Success Manager information

See Dothan, AL salary details

$29.5K

$75.5K

$127.3K

How much do customer success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success manager in Dothan, AL is $75,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Dothan, AL?

The most popular types of Customer Success jobs in Dothan, AL are:

What job categories do people searching Customer Success Manager jobs in Dothan, AL look for?

The top searched job categories for Customer Success Manager jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Customer Success Manager jobs?

Cities near Dothan, AL with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $75,512 per year, or $36.3 per hour.

Customer Service Representative

Arrow Exterminators

Enterprise, AL • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Arrow Exterminators rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

8th of 35 rated pest control companies

Job description

Customer Service Representative
Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
  • generous time off,
  • 11 paid holidays,
  • 401(k) with company match, Roth IRA,
  • medical, dental and vision insurance,
  • high deductible HSA,
  • telemedicine,
  • disability, cancer, and accident insurance.
  • health & wellness suite
  • company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS
We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A Customer Service Representative
As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
  • Working knowledge of Microsoft Office Suite
  • High school diploma or equivalent
  • Present a professional appearance
  • Able to work a 40-hour (minimum) workweek
  • Willing to work minimal overtime as needed

ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

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