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Customer Success Manager Jobs in Addison, TX (NOW HIRING)

Lever Demo 2

Customer Success Manager

Arlington, TX · On-site

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

Altametrics

Customer Success Manager

Dallas, TX · On-site

Customer Success Manager As a Customer Success Manager at Altamertics, you will be responsible for fostering strong relationships with our clients and ensuring their success and satisfaction with our ...

C Square

Customer Success Manager

Coppell, TX · On-site

Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...

Island Company

Customer Success Manager

Dallas, TX · On-site

Customer Success Manager Island is the ideal environment for enterprise work -- security is everywhere without ever getting in the way. The Island Enterprise Platform unifies AI enablement, network ...

Enseo

Customer Success Manager

Plano, TX · On-site

Customer Success Manager At Enseo, we're redefining what hospitality technology can be. We provide the technology for modern hospitality -- helping hotels across the U.S., Canada, and Mexico deliver ...

Cyberbit

Customer Success Manager

Dallas, TX · On-site

The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving ...

Cyxtera

Customer Success Manager

Coppell, TX · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Island Company

Customer Success Manager

Coppell, TX · On-site

Role Overview As a Customer Success Manager at Island, you will manage an assigned portfolio of customer accounts alongside an Account Executive and a Systems Engineer (SE). You will help customers ...

Island

Customer Success Manager

Coppell, TX · On-site

Role Overview As a Customer Success Manager at Island, you will manage an assigned portfolio of customer accounts alongside an Account Executive and a Systems Engineer (SE). You will help customers ...

Cyxtera

Customer Success Manager

Coppell, TX · On-site

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Voxai Solutions, Inc.

Customer Success Manager

Coppell, TX · On-site

$80K - $120K/yr

The Customer Success Manager (CSM) serves as the primary customer-facing leader responsible for ensuring customers realize measurable business value from their CCaaS investments. As a CCaaS reseller ...

Solera, Inc.

Customer Success Manager

Roanoke, TX · On-site

Customer Success Manager Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition ...

Solera

Customer Success Manager

Westlake, TX

Customer Success Manager/ Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...

Solera

Customer Success Manager

Westlake, TX · On-site

Customer Success Manager/ Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...

Solera, Inc.

Customer Success Manager

Westlake, TX · On-site

Customer Success Manager/ Westlake, TX Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...

Nevoya

Customer Success Manager

Dallas, TX · On-site

Customer Success Manager Nevoya is North America's leading next-generation electric trucking carrier, transforming logistics through AI-native operations and relentless customer focus. The company ...

Altametrics

Customer Success Manager

Dallas, TX · On-site

About The Role As a Customer Success Manager at Altamertics , you will be responsible for fostering strong relationships with our clients and ensuring their success and satisfaction with our ...

Halos Body Cams

Customer Success Manager

Dallas, TX · On-site

Customer Success Manager HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate ...

New

RealPage, Inc.

Customer Success Mgr III

Richardson, TX · Remote

The Customer Success Manager comprehensively understands their customers' business objectives and challenges.As part of their regular customer engagement, the Customer Success Manager will suggest ...

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All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Addison, TX

Customer Success Manager information

See Addison, TX salary details

$31.5K

$80.4K

$135.5K

How much do customer success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success manager in Addison, TX is $80,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $95,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

What is the role of a customer success manager?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, and work to reduce churn by addressing client needs and identifying upsell opportunities, often using CRM tools. The role requires excellent communication skills and a customer-focused approach to promote retention and satisfaction.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Addison, TX? The most popular types of Customer Success jobs in Addison, TX are:
What job categories do people searching Customer Success Manager jobs in Addison, TX look for? The top searched job categories for Customer Success Manager jobs in Addison, TX are:
What cities near Addison, TX are hiring for Customer Success Manager jobs? Cities near Addison, TX with the most Customer Success Manager job openings:
Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Addison, TX as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $80,411 per year, or $38.7 per hour.

Customer Success Manager

Lever Demo 2

Arlington, TX • On-site

Full-time

Re-posted 8 days ago

Job description

Welcome to the Demo Job Listing for Lever! This is a fictional job created solely for demonstration purposes and is not an actual open position. We've crafted this listing to showcase the functionality of our ATS platform, including job descriptions, application processes, and more.

While you can explore the application process and features here, please note that applications submitted to this job will not be reviewed or responded to as it's for demonstration only.

Emailage has an immediate opening for a Customer Success Manager.  The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer achieve success with our solution by aligning Emailage's capabilities with the needs of the customer. This is a dynamic role within the Customer Success team that works very closely with Sales, Marketing, and Product. This position reports directly to the Director of Customer Success - North America.
Primary responsibilities:
  • Responsible for the success of assigned customers
  • Manage the relationship and revenue of enterprise customers
  • Responsible for revenue and utilization growth of assigned customers
  • Serve as the customer advocate internally
  • Continually improve and enhance the effectiveness of our solution for customers
  • Play a role in creating strategies and processes to enhance the customer experience
  • Ensure clients have a positive experience with Emailage at every touch point
Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73 million. As the applicant tracking system of choice for Netflix, Eventbrite, ClearSlide, change.org, and thousands more leading companies, Lever means you hire the best by hiring together.

Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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