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Remote Customer Success Jobs in Addison, TX (NOW HIRING)

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

QAD, Inc.

Customer Success Manager

Dallas, TX · On-site +1

$85K - $110K/yr

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

QAD, Inc.

Customer Success Manager

Dallas, TX · Remote

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

Kastle Systems

Customer Success Manager

Dallas, TX · Remote

Kastle's integrated security solution, including access control, video, and remote video monitoring ... and Customer Success teams to develop sales plans that enhance customer engagement and drive ...

Tapcheck

Senior Customer Success Manager

Plano, TX · Remote

About the Job The Senior Customer Success Manager is the strategic anchor of the customer ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

Intuit

Customer Success Manager (Services)

Frisco, TX · On-site +1

The QuickBooks Services Customer Success team is focused on engaging, driving value and feature ... California Remote (Not Bay Area) $126,000- $170,500 Illinois Remote $114,000- $154,500 Mountain ...

SYDIERA

Remote Customer Support Representative

Dallas, TX · Remote

$15.75 - $21.50/hr

Position Overview Remote Customer Support Representatives provide customer assistance through phone and other approved communication channels, depending on the customer-service program.

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Daybreak Health

Customer Success Manager

Dallas, TX · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring ...

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Remote Customer Success information

See Addison, TX salary details

$31.5K

$80.4K

$135.5K

How much do remote customer success jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote customer success in Addison, TX is $80,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $95,800.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Addison, TX?

The most popular types of Customer Success jobs in Addison, TX are:

What job categories do people searching Remote Customer Success jobs in Addison, TX look for?

The top searched job categories for Remote Customer Success jobs in Addison, TX are:

What cities near Addison, TX are hiring for Remote Customer Success jobs?

Cities near Addison, TX with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Addison, TX as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $80,411 per year, or $38.7 per hour.

Customer Success Manager (Remote)

Amplified industries

Fort Worth, TX • Remote

Full-time

Medical, Dental, Vision, PTO

Posted yesterday

New

Job description

About the Job

Customer Success Manager at Amplified Industries

Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure pump jacks, gas lifts, plunger lifts, tanks, and wells giving operators real-time visibility and predictive insight that reduces downtime, optimizes operations and protects production.
We deliver undeniable value: providing greater visibility and remote automation, optimization of wells, boosting equipment reliability, delivering immediate ROI, and driving best-in-class customer satisfaction scores.
The Customer Success team drives retention and expansion at Amplified Industries, ensuring operators realize the full value of their investment, deepening adoption across accounts, and strengthening relationships with our current customers. 

What You'll Do

As a Customer Success Manager, you will be responsible for driving usage, adoption, and satisfaction of our advanced IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts.
Your role involves leveraging your technical expertise to help customers optimize wells, ensuring they're getting full value from Amplified's monitoring and remote well control solutions, and serving as their trusted advisor and technical point of contact.

REQUIREMENTS

  • Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering or a related field.
  • 1-3+ years of experience in petroleum engineering, with field experience as a production foreman, production engineer, etc.
  • Strong industry credibility and technical acumen with the ability to understand and communicate the value of Amplified's solutions to production and operations teams.
  • Strong working knowledge of onshore wellsite equipment and operations, including artificial lift systems.
  • Ability to travel as needed to meet with customers, including visits to active well sites.

BONUS POINTS

  • Prior experience in oilfield operations, production engineering, or automation.
  • Experience with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies.

Compensation & Benefits

  • Industry-Leading Base Salary & Bonus
  • High Percentage of Team Exceeding Retention/Adoption Targets
  • Premium Medical, Dental, and Vision Coverage
  • Unlimited PTO