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Customer Success Manager Jobs in Nebraska (NOW HIRING)

Nrchealth

Director, Customer Success

Lincoln, NE · On-site

$120 - $170/hr

In addition, you will mentor, guide, and empower Customer Success Managers and Account Coordinators to provide exceptional customer service with high quality delivery. This could include things such ...

NRC Health

Director, Customer Success

Lincoln, NE · On-site +1

$120K - $162K/yr

You will also promote the adoption of new products, manage event registration and attendance, and drive initiatives that improve customer engagement with innovative solutions. You will hold team ...

NRC Health

Director, Customer Success

Lincoln, NE · On-site

$120K - $162K/yr

You will also promote the adoption of new products, manage event registration and attendance, and drive initiatives that improve customer engagement with innovative solutions. You will hold team ...

Milliman

Customer Success Representative

Omaha, NE

The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...

Milliman

Customer Success Representative

Omaha, NE · On-site

The motto you live by: "Teamwork makes the dream work; my win is your win, and your win is my win." * 2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar ...

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Bachelor 's degree in Business, Education, or related field (or equivalent experience) 3+ years of experience in customer success, account management, client services, or related roles.Hands-on ...

Talent Plus

Client Success Manager

Lincoln, NE

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Orion Corporation

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Orion

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Milliman

Client Success Manager (MedInsight)

Omaha, NE · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Modaxo - Trellint

... directly with agencies, clients, customers, subcontractors. The ideal candidate will have ... Our people make all the difference in our success. Worker Type: Regular Number of Openings ...

Harris

$22 - $25/hr

Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...

Q2

Customer Experience Manager

Lincoln, NE · On-site

Works closely withtheCustomer Success Manager (CSM) and oversees day-to-day relationship with customer. Ensures that schedules and budgets are met according to contractual agreements. Works with ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Nebraska

Customer Success Manager information

See Nebraska salary details

$31K

$79.2K

$133.5K

How much do customer success manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer success manager in Nebraska is $79,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $94,400.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Nebraska?

The most popular types of Customer Success jobs in Nebraska are:

What are popular job titles related to Customer Success Manager jobs in Nebraska?

For Customer Success Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Nebraska look for?

The top searched job categories for Customer Success Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Customer Success Manager jobs?

Cities in Nebraska with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Nebraska as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $79,198 per year, or $38.1 per hour.

Director, Customer Success

Nrchealth

Lincoln, NE • On-site

$120 - $170/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Who we want
  • Do you build great customer relationships that inspire loyalty?
  • Do you have a passion for delivering amazing customer experiences while challenging them to think differently about their business?
  • Do you easily multitask and juggle the many demands on your time while engaging and following up with customers?
  • Do you have a strong conceptual ability, easily connecting data while offering unique insights to customers?
What you will do

As a Director, Customer Success, you will partner with healthcare organizations and lead a team of Customer Success Managers and Account Coordinators to provide best practice solutions designed to help our customers understand the totality of how their organization is experienced by the people they serve. You are responsible for developing relationships with customers that promote and sustain customer engagement, high satisfaction with NRC Health, retention of assigned customers and all product lines purchased, and growth and expansion of your assigned book of business.

In addition, you will mentor, guide, and empower Customer Success Managers and Account Coordinators to provide exceptional customer service with high quality delivery. This could include things such as adding value to customer interactions, development of upselling and cross selling strategies, helping prioritize customer feedback and concerns, and ensuring all performance metrics are met.

You will be an integral part of helping NRC raise the bar by building strategic relationships with our largest clients and with various healthcare executive leaders and decision makers. In doing so, you will continuously learn, retain, and promote a working knowledge of the healthcare industry and a thorough understanding of NRC Health's solutions. Finally, you'll be a leader in solution and industry training, as well as advance your expertise through continuous learning opportunities, including mastery of the ChallengerTM sales method. ChallengerTM will equip you to lead insight-driven sales conversations with customers as you move them toward Human Understanding.

What you need
  • Bachelor's Degree required; healthcare industry experience strongly preferred
  • 5+ years' experience in account management
  • The ability to travel up to 40% of the time, under normal conditions
  • Effective presentation and facilitation skills
  • Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred
  • High learning agility and ability to think critically
  • Strong organizational skills, as well as the ability to prioritize, strong attention to detail, accuracy and follow-through
  • A valid driver's license is required
Compensation

Base salary range for this position is $120,000 - $170,000, exclusive of fringe benefits or potential bonuses. In addition to base salary, this position is also eligible for incentive compensation tied to achieved results (subject to annual review). Final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. We also offer a generous compensation and benefits package.

Location: Candidates located in the Eastern region of the United States are currently prioritized. NRC Health is not currently hiring in DE, HI, LA, MD, NJ, PA, RI, DC.

Diversity, Equity, Inclusion & Belonging

At NRC Health, Diversity, Equity, Inclusion & Belonging are essential to our mission. For information about our efforts in this area, please refer to our DEIB webpage and our Equal Employment Opportunity policy.

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