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Customer Success Manager Jobs in Kansas (NOW HIRING)

CoLab Software

Partner with Customer Success Managers, Solutions Engineers, and the Implementation Specialist to translate real-world customer friction into learning priorities Design & Build Scalable Learning ...

Steadily

Agency Success Manager

Overland Park, KS · On-site

$120K/yr

... Agency Success Manager in the Kansas City Metro area who is the very best at what they do. We've ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Steadily

Agency Success Manager

Overland Park, KS · On-site

$120K/yr

... Agency Success Manager in the Kansas City Metro area who is the very best at what they do. We've ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Wolters Kluwer

Sales Business Retention Rep

Topeka, KS · On-site

$48K - $54K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

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Agency Success Associate

Overland Park, KS · On-site

Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... We're growing fast, we manage over $20 billion in risk, and we're exceptionally well-funded.

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... We're growing fast, we manage over $20 billion in risk, and we're exceptionally well-funded.

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... We're growing fast, we manage over $20 billion in risk, and we're exceptionally well-funded.

cove

Implementation Manager

Independence, KS

$90K - $100K/yr

About You You've worked in Implementation/Onboarding or Customer Success at a B2B SaaS company ... You directly managed implementation projects for clients and ensured their initial steps in the ...

New

NetApp

Technical Account Manager

Wichita, KS · On-site

Job Summary As a Technical Account Manager (TAM) at NetApp, you will blend technical expertise with ... The TAM partners closely with customers to understand their business goals, build technical success ...

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Customer Success Manager information

See Kansas salary details

$29K

$74.1K

$124.9K

How much do customer success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success manager in Kansas is $74,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Kansas?

The most popular types of Customer Success jobs in Kansas are:

What are popular job titles related to Customer Success Manager jobs in Kansas?

For Customer Success Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Kansas look for?

The top searched job categories for Customer Success Manager jobs in Kansas are:

What cities in Kansas are hiring for Customer Success Manager jobs?

Cities in Kansas with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,081 per year, or $35.6 per hour.

Customer Success Supervisor - Signature - St. Joseph, MO

United Parcel Service (UPS)

Kansas City, KS • On-site

Full-time

Posted 8 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,351 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Schedule: Monday through Friday, 8:00 AM - 5:00 PM

Work Arrangement: Hybrid. Minimum of 3 days in person per week, with flexibility to work from an office location or from home, based on business needs and preference.

Territory: This role will cover the territory of St. Joseph, MO; Kansas City, MO; Liberty, MO; and Clarinda, IA.
The Customer Success Job Family focuses on cultivating strong client relationships, driving retention, and identifying upsell opportunities by ensuring satisfaction, promoting service adoption, and supporting business goals. The Customer Success Supervisor plays a key role in maintaining client satisfaction, resolving issues, and identifying growth opportunities through strategic engagement, performance monitoring, and data-driven insights. This role also manages a high volume of accounts, contributing to scalable retention and revenue growth.

Career Track Description: Provides specific functional or subject matter expertise. Primary focus is individual expertise. Skills are typically acquired through university education and experience within a field. May lead others in the capacity of a "player coach", typically leading smaller teams.

Career Level Description: May lead projects/processes with moderate risk, and/or complexity; May lead small teams. Prioritizes tasks within team; collaborates and coordinates with other team members. Provides guidance to team members with less experience or knowledge. Solves problems that are difficult and sometimes complex. Uses subject matter knowledge to influence others; May coach and review work of lower level professionals; Acts as a resource for colleagues with less experience. Impacts the achievement of customer, operational, project or service objectives; work is guided by team and/or department objectives.

Preferred Experience: Cold Chain and Non-Medical Dry Ice Shipper experience preferred.

Additional Requirements:

  • Strong written and verbal communication skills.
  • Ability to self-manage and complete tasks independently.
  • Ability to coordinate cross-functional support as needed.
  • Potential overnight travel depending on the candidate's residence location relative to the assigned territory.

Required Qualifications:

  • 5 years of customer service/customer success experience.
  • 1-3 years of sales experience.
  • Bachelor's Degree required.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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