ZipRecruiter

Log In

1

Customer Success Associate Jobs in Kansas (NOW HIRING)

Steadily

Agency Success Associate

Overland Park, KS · On-site

Agency Success Associate Steadily is hiring an Agency Success Associate in the Kansas City Metro ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

Inde Salary: $100k+ OTE Steadily is hiring an Agency Success Associate in the Kansas City Metro ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

Inde Salary: $100k+ OTE Steadily is hiring an Agency Success Associate in the Kansas City Metro ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Auvik Networks

Wow our customers! As a Manager of one of Auvik's Customer Success teams, you'll lead and mentor a team of Customer Success Managers supporting our Corp IT customers. Your team is responsible for ...

Epiq

Customer Success Manager

Overland Park, KS · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

Wolters Kluwer

Customer Success Manager

Wichita, KS · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Wichita, KS

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Wichita, KS · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Wichita, KS · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

iCIMS

Senior Manager, Customer Success

Topeka, KS · On-site

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...

Auvik Networks

As a Customer Success Manager at Auvik, you'll own the long-term success of a defined book of business, ensuring customers realize meaningful, ongoing value from the Auvik suite of products so they ...

Cleo

Customer Success Manager

Topeka, KS · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

AVID

You will lead a team of Customer Success Managers (CSMs), design scalable success programs, and partner with cross-functional teams to ensure customer needs are met across the lifecycle. Key ...

basys

Customer Success Manager

Lenexa, KS · On-site

Customer Success Manager Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve challenges ...

BASYS Processing

Customer Success Manager

Lenexa, KS · Hybrid

Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...

BASYS Processing

Customer Success Manager

Lenexa, KS · On-site

Summary The Customer Success Manager is responsible for managing and strengthening merchant relationships to drive retention, profitability, and an exceptional customer experience. This role ...

next page

Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Kansas

Customer Success Associate information

See Kansas salary details

$16.5K

$47.3K

$82.9K

How much do customer success associate jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer success associate in Kansas is $47,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $58,400.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Kansas?

The most popular types of Customer Success jobs in Kansas are:

What are popular job titles related to Customer Success Associate jobs in Kansas?

For Customer Success Associate jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Kansas look for?

The top searched job categories for Customer Success Associate jobs in Kansas are:

What cities in Kansas are hiring for Customer Success Associate jobs?

Cities in Kansas with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,260 per year, or $22.7 per hour.

Agency Success Associate

Steadily

Overland Park, KS • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Agency Success Associate

Steadily is hiring an Agency Success Associate in the Kansas City Metro area who is the very best at what they do. We've grown our Independent Agency channel significantly and are looking for an excellent Agency Success Associate to enable our agents to be successful using our platform!

We are looking for gifted trainers with experience presenting to large groups. This is a full-time, in-office position based in Overland Park, KS.

What You'll Do
  • Drive independent agent engagement to increase the number of agents quoting our products on a monthly basis.
  • Serve as a technical lead for the UI quoting platform for the Independent Agency channel.
  • Host daily/weekly training webinars that may be pre-planned or in-the-moment.
  • Provide excellent and timely customer service to agents.
  • Troubleshoot and resolve issues that may come up with agents.
Your Background

  • Experienced: Minimum two years of training or sales experience.

  • Insurance: No prior insurance experience required.

  • Digital: You are extremely tech savvy and know how to leverage data and technology to your advantage.

  • Driven: You can handle important responsibilities and assignments with limited oversight.

Compensation and Benefits

  • Compensation: 80k base salary, 100k+ OTE

  • Equity: Stock options in a fast-growing company

  • Time Off: 3 weeks PTO + 6 federal holidays

  • Insurance: Medical, dental, vision, life, disability, HSA, FSA

  • Retirement: 401(k)

  • Perks: Free snacks, team lunches, collaborative office culture

Location

  • Overland Park, KS

    Steadily is building a workplace environment of team members who are passionate and excited to be together in person. Our office is in Overland Park, and is key to our fast-paced growth trajectory.

Why Join Steadily

  • Good company. Our founders have three successful startups under their belt and have recruited a stellar team to match.

  • Top compensation. We pay at the top of the Kansas City market (see comp).

  • Growth opportunity: We're an early-stage, fast-growing company where you'll wear a lot of hats and shape product decisions.

  • Strong backing. We're growing fast, we manage over $20 billion in risk, and we're exceptionally well-funded.

  • Culture: Steadily boasts a very unique culture that our teammates love. We call it like we see it and we're nothing if not candid. Plus, we love to have a good time. Check out our culture deck to learn what we're all about.

  • Awards: We've been recognized both locally and nationally as a top place to work. Recently we were ranked 16th on Forbes' 2026 Best Startup Employers list, and 63rd on the prestigious Inc 5000 Fastest Growing Companies list. We've also been recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC, a Top 2025 Startup in Newsweek, in Investopedia's Best Landlord Insurance Companies, and we won Austin Business Journal's Best Places to Work in 2025.

We're excited to meet you!

Apply