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Customer Success Associate Jobs in Kansas (NOW HIRING)

Public Consulting Group

Client Service Associate 1

Topeka, KS · Remote

$13.75 - $18.75/hr

... Success Associates and their functional area counterparts across operations and technology. Duties & Responsibilities * Provides excellent customer service to all clients, as measured by ...

New

Grass Pad, Inc.

Garden Center Associate

Olathe, KS · On-site

$14.25 - $16.25/hr

Garden Center Associate Location: Olathe Status: Part-Time, Full-Time, Hourly, daytime, weekday and ... Since then, we've built a business on honesty, integrity and putting the customer's success first ...

Grass Pad, Inc.

Garden Center Associate

Olathe, KS · On-site

$14.50 - $16.75/hr

Garden Center Associate Location: Olathe Status: Part-Time, Full-Time, Hourly, daytime, weekday and ... Since then, we've built a business on honesty, integrity and putting the customer's success first ...

Grass Pad, Inc.

Garden Center Associate

Olathe, KS

$14.25 - $16.25/hr

Garden Center Associate Location: Olathe Status: Part-Time, Full-Time, Hourly, daytime, weekday and ... Since then, we've built a business on honesty, integrity and putting the customer's success first ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Kansas

Customer Success Associate information

See Kansas salary details

$16.5K

$47.3K

$82.9K

How much do customer success associate jobs pay per year?

As of Jun 15, 2026, the average yearly pay for customer success associate in Kansas is $47,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $58,400.00 per year, depending on experience, location, and employer.

Do CSMS make good money?

Customer Success Managers (CSMs) often earn a competitive salary that varies by industry, experience, and location. Entry-level CSMs typically start with moderate pay, while experienced professionals with certifications and strong skills can earn higher salaries, sometimes supplemented by bonuses or commissions. Overall, the role can be financially rewarding for those with relevant experience and customer management skills.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, provide support, and use customer relationship management (CRM) tools to track interactions and issues.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What skills do you need to be a CSM?

A Customer Success Associate (CSM) needs strong communication and interpersonal skills to build relationships with clients. They should have problem-solving abilities, technical proficiency with relevant tools, and a good understanding of the company's products or services. Organizational skills and the ability to manage multiple accounts are also important for success in this role.

How much does a CSM get paid?

The average salary for a Customer Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn less, while those with specialized skills or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Kansas? The most popular types of Customer Success jobs in Kansas are:
What are popular job titles related to Customer Success Associate jobs in Kansas? For Customer Success Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Kansas look for? The top searched job categories for Customer Success Associate jobs in Kansas are:
What cities in Kansas are hiring for Customer Success Associate jobs? Cities in Kansas with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Client Success Manager

Client Success Manager

Go Local Interactive

Overland Park, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

As a Client Success Manager, you oversee all marketing programs that run for your assigned client accounts. You are our front-line representative. You provide clear and consistent communication between your clients and our internal product teams. You offer strategic oversight while you manage the daily needs of your assigned clients. You are accountable for client growth and retention, so your success will be measured by metrics such as client satisfaction, retention, and revenue growth. Your internal coordination between multiple media programs will ensure high quality results.
Job Expectations
  • Manage and provide strategic oversight to assigned desk of clients
  • Monitor short-term and long-term optimizations and development of product performance and client opportunity
  • Formulate metrics to measure company and client success
  • Communicate and coordinate all agency resources to ensure the highest level of client satisfaction and growth
  • Communicate information received from clients internally to the appropriate product teams
  • Create, present, and execute customized strategic growth plans
  • Ensure internal programs are properly positioned with our clients
  • Accountable for client growth and retention
  • Delegate or fulfill required tasks
  • Research and stay up to date on marketing trends

Requirements
Job Qualifications
  • Must demonstrate a proven track record of the ability to prioritize, organize, and multi-task in a flexible and fast paced environment to effectively meet deadlines
  • Must demonstrate the ability to manage projects and tasks via cross team collaboration and organization to accomplish client goals
  • Must demonstrate exemplary written and verbal communication skills
  • Must demonstrate presentation skills
  • Must demonstrate the ability to effectively communicate both technical and non-technical information between internal product teams and external clients
  • Must demonstrate strategic and creative thinking when solving problems
  • Must demonstrate a solid understanding of Search Engine Optimization, Social Media Marketing, Paid Search, and Lead Generation
  • Demonstrated proficient skills in Microsoft Office, including Excel, Word and PowerPoint

Required Experience
  • Bachelor's Degree in Marketing, Mass Communications or another related field
  • 2-5 years of account management with client facing experience
  • 1 year Digital Marketing, Advertising, or media industry experience

Physical Requirements
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, and talk or hear.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel
  • Up to 25%

Schedule
  • Full-time; 8:00-5:00, Monday through Friday

Benefits/Perks:
  • Three (3) medical insurance plan options with Aetna.
  • 100% of Employee Level Coverage for health insurance is paid by Go Local Interactive.
  • 2 Health Insurance Plans are HSA eligible and will receive the following contributions from Go Local Interactive regardless of an employee's contribution to the account: $500 for Employee Only, $1,000 for Employee + Spouse, and $3,000 for Employee + Family or Employee + Children.
  • FSA and FSA Dependent care eligible.
  • Dental, vision, $25,000 basic life insurance, short term disability insurances paid for 100% by Go Local Interactive.
  • 401k retirement safe harbor plan available including a 4% company match after 1 year.
  • Insurances and 401(k) start 1st of the month following 30 days of employment.
  • Minimum Fifteen (15) Paid Time Off (PTO) days your first year (hours earned each pay date).
  • Thirteen (13) paid holidays observed annually.
  • Casual dress code.
  • Free snacks and Roasterie Coffee everyday!

Go Local Interactive is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Need Assistance? If you require assistance or reasonable accommodation for any part of the application or hiring process, please submit your request by email to careers@golocalinteractive.com. This contact information is for accommodation requests only, and should not be used to inquire about the status of applications.

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