ZipRecruiter

Log In

2

Customer Success Manager Remote Jobs in Moncks Corner, SC

Blackbaud

Customer Success Manager, Corporate Impact

SC · Remote

$53K - $70K/yr

As a Customer Success Manager (CSM), you will play a pivotal role in this mission by serving as a ... Passion for helping others and driving social impact. #LI-REMOTE Stay up to date on everything ...

HMG Careers

Sales Manager Remote

North Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Charleston, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Anatta Design

Account Manager

Charleston, SC · On-site +1

About the Role We are seeking a strategic, client-obsessed Customer Success Account Manager to join ... Comfortable working independently in a remote environment while maintaining high accountability and ...

Anatta Design

Account Manager

Charleston, SC · Remote

About the Role We are seeking a strategic, client-obsessed Customer Success Account Manager to join ... Comfortable working independently in a remote environment while maintaining high accountability and ...

Legal Intake Pros

Intake Success Coach

Summerville, SC · Remote

We're seeking a full-time remote Intake Success Coach to own a portfolio of law firm clients and ... remote environment * Working knowledge of CRM, quality-assurance, project-management, and video ...

Legal Intake Pros

Intake Success Coach

Summerville, SC · On-site +1

We're seeking a full-time remote Intake Success Coach to own a portfolio of law firm clients and ... remote environment * Working knowledge of CRM, quality-assurance, project-management, and video ...

Heirloom Cloud

Startup Intern

Charleston, SC · Remote

$14.25 - $19/hr

Social Media Management * Sales Enablement * Customer Success * Fulfillment Operations Details ... Earn the opportunity for follow on employment, to include remote work. Heirloom is a Service ...

next page

Showing results 1-20

All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Moncks Corner, SC

Customer Success Manager Remote information

See Moncks Corner, SC salary details

$28.5K

$72.9K

$122.9K

How much do customer success manager remote jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success manager remote in Moncks Corner, SC is $72,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,900.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs

What job categories do people searching Customer Success Manager Remote jobs in Moncks Corner, SC look for?

The top searched job categories for Customer Success Manager Remote jobs in Moncks Corner, SC are:

What cities near Moncks Corner, SC are hiring for Customer Success Manager Remote jobs?

Cities near Moncks Corner, SC with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Moncks Corner, SC as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $72,935 per year, or $35.1 per hour.

Customer Success Manager, Corporate Impact

Blackbaud

SC • Remote

$53K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 hours ago

Blackbaud rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

88th of 245 rated software companies

Job description

At Blackbaud, we are committed to powering an Ecosystem of Good-a connected network of people and organizations working together to build a better world. As a Customer Success Manager (CSM), you will play a pivotal role in this mission by serving as a strategic partner to our customers across the social good sector. You will guide them in leveraging Blackbaud's cloud solutions, services, and data intelligence to achieve meaningful, measurable outcomes aligned with their organizational goals.

This role is both proactive and consultative, requiring a deep understanding of customer needs, industry best practices, and the value our technology delivers. You will lead success planning, drive adoption, monitor customer health, and foster long-term relationships that result in retention, growth, and advocacy. As a strategic partner, you will collaborate across internal teams and use data-driven insights to anticipate challenges, identify opportunities, and ensure customers realize the full potential of their investment in Blackbaud.

CSMs are expected to operate with a high level of autonomy and strategic influence, engaging with executive stakeholders and contributing to cross-functional initiatives that enhance the overall customer experience. Your work will directly impact customer satisfaction, loyalty, and the expansion of Blackbaud's footprint within the social good community.

What you'll do:

  • Customer Partnership & Strategy

  • Build strategic relationships with executives and key stakeholders.

  • Drive usage and value realization of YourCause solutions.

  • Develop and execute joint success plans supported by executive business reviews.

  • Onboard new customers and ensure effective use of available resources (support, training, community, etc.).

  • Customer Health & Retention

  • Monitor product usage and sentiment data to identify risks and opportunities.

  • Respond to survey feedback and proactively manage wellness plans for at-risk customers.

  • Protect recurring revenue through proactive sentiment tracking and wellness planning.

  • Work collaboratively with the renewals team to share customer feedback and relationship insights to ensure successful renewal of each of our clients.

  • Growth & Advocacy

  • Identify and support expansion opportunities in collaboration with sales.

  • Foster loyalty and develop customer champions through reference programs, stories, and event participation.

  • Encourage best practices to drive engagement (e.g., giving campaigns, incentive programs).

What you'll bring:

  • 3-5 years of experience in Corporate Social Responsibility SaaS or the social good sector.

  • Proven success in relationship-building and customer service.

  • Strong communication and presentation skills.

  • Experience engaging with c-suite executives and managing sensitive discussions.

  • Ability to derive insights from data and demonstrate cloud technology.

  • Self-starter with a collaborative mindset and global perspective.

  • Familiarity with Blackbaud solutions is a plus.

  • Passion for helping others and driving social impact.

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $53,400.00 to $70,300.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

  • Medical, dental, and vision insurance

  • Remote-flexible workforce

  • Wellness Programs

  • 401(k) program with employer match

  • Flexible paid time off

  • Generous Parental Leave

  • Donations for Doers

  • Pet insurance, legal and identity protection

  • Tuition reimbursement program

Employment Type: FULL_TIME

What Blackbaud employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply