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Remote Customer Success Jobs in Moncks Corner, SC

Blackbaud

Customer Success Manager, Corporate Impact

SC · Remote

$53K - $70K/yr

As a Customer Success Manager (CSM), you will play a pivotal role in this mission by serving as a ... Passion for helping others and driving social impact. #LI-REMOTE Stay up to date on everything ...

Heirloom Cloud

Startup Intern

Charleston, SC · Remote

$14.25 - $19/hr

Customer Success * Fulfillment Operations Details * Receive a training plan customized to your ... Earn the opportunity for follow on employment, to include remote work. Heirloom is a Service ...

Legal Intake Pros

Intake Success Coach

Summerville, SC · Remote

We're seeking a full-time remote Intake Success Coach to own a portfolio of law firm clients and ... remote environment * Working knowledge of CRM, quality-assurance, project-management, and video ...

Legal Intake Pros

Intake Success Coach

Summerville, SC · On-site +1

We're seeking a full-time remote Intake Success Coach to own a portfolio of law firm clients and ... remote environment * Working knowledge of CRM, quality-assurance, project-management, and video ...

Anatta Design

Account Manager

Charleston, SC · On-site +1

About the Role We are seeking a strategic, client-obsessed Customer Success Account Manager to join ... Comfortable working independently in a remote environment while maintaining high accountability and ...

Anatta Design

Account Manager

Charleston, SC · Remote

About the Role We are seeking a strategic, client-obsessed Customer Success Account Manager to join ... Comfortable working independently in a remote environment while maintaining high accountability and ...

RTM Business Group

Account Executive

Charleston, SC · On-site +1

Background in Sales, Customer Success, Marketing or B2B events * Professional & interpersonal ... Flexible/Hybrid work model (WFH and Remote opportunities) * Medical/dental/vision coverage * We ...

RTM Business Group

Account Executive

Charleston, SC · Remote

Background in Sales, Customer Success, Marketing or B2B events * Professional & interpersonal ... Flexible/Hybrid work model (WFH and Remote opportunities) * Medical/dental/vision coverage * We ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Moncks Corner, SC

Remote Customer Success information

See Moncks Corner, SC salary details

$28.5K

$72.9K

$122.9K

How much do remote customer success jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote customer success in Moncks Corner, SC is $72,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $86,900.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Moncks Corner, SC?

The most popular types of Customer Success jobs in Moncks Corner, SC are:

What job categories do people searching Remote Customer Success jobs in Moncks Corner, SC look for?

The top searched job categories for Remote Customer Success jobs in Moncks Corner, SC are:

What cities near Moncks Corner, SC are hiring for Remote Customer Success jobs?

Cities near Moncks Corner, SC with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Moncks Corner, SC as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $72,935 per year, or $35.1 per hour.

Customer Success Manager, Corporate Impact

Blackbaud

SC • Remote

$53K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Blackbaud rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

88th of 245 rated software companies

Job description

At Blackbaud, we are committed to powering an Ecosystem of Good-a connected network of people and organizations working together to build a better world. As a Customer Success Manager (CSM), you will play a pivotal role in this mission by serving as a strategic partner to our customers across the social good sector. You will guide them in leveraging Blackbaud's cloud solutions, services, and data intelligence to achieve meaningful, measurable outcomes aligned with their organizational goals.

This role is both proactive and consultative, requiring a deep understanding of customer needs, industry best practices, and the value our technology delivers. You will lead success planning, drive adoption, monitor customer health, and foster long-term relationships that result in retention, growth, and advocacy. As a strategic partner, you will collaborate across internal teams and use data-driven insights to anticipate challenges, identify opportunities, and ensure customers realize the full potential of their investment in Blackbaud.

CSMs are expected to operate with a high level of autonomy and strategic influence, engaging with executive stakeholders and contributing to cross-functional initiatives that enhance the overall customer experience. Your work will directly impact customer satisfaction, loyalty, and the expansion of Blackbaud's footprint within the social good community.

What you'll do:

  • Customer Partnership & Strategy

  • Build strategic relationships with executives and key stakeholders.

  • Drive usage and value realization of YourCause solutions.

  • Develop and execute joint success plans supported by executive business reviews.

  • Onboard new customers and ensure effective use of available resources (support, training, community, etc.).

  • Customer Health & Retention

  • Monitor product usage and sentiment data to identify risks and opportunities.

  • Respond to survey feedback and proactively manage wellness plans for at-risk customers.

  • Protect recurring revenue through proactive sentiment tracking and wellness planning.

  • Work collaboratively with the renewals team to share customer feedback and relationship insights to ensure successful renewal of each of our clients.

  • Growth & Advocacy

  • Identify and support expansion opportunities in collaboration with sales.

  • Foster loyalty and develop customer champions through reference programs, stories, and event participation.

  • Encourage best practices to drive engagement (e.g., giving campaigns, incentive programs).

What you'll bring:

  • 3-5 years of experience in Corporate Social Responsibility SaaS or the social good sector.

  • Proven success in relationship-building and customer service.

  • Strong communication and presentation skills.

  • Experience engaging with c-suite executives and managing sensitive discussions.

  • Ability to derive insights from data and demonstrate cloud technology.

  • Self-starter with a collaborative mindset and global perspective.

  • Familiarity with Blackbaud solutions is a plus.

  • Passion for helping others and driving social impact.

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $53,400.00 to $70,300.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

  • Medical, dental, and vision insurance

  • Remote-flexible workforce

  • Wellness Programs

  • 401(k) program with employer match

  • Flexible paid time off

  • Generous Parental Leave

  • Donations for Doers

  • Pet insurance, legal and identity protection

  • Tuition reimbursement program

Employment Type: FULL_TIME

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