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Customer Success Manager Remote Jobs in Columbia, SC

Stryker

Associate Project Manager - Remote

Columbia, SC · Remote

$90K - $144K/yr

Remote This role requires the candidate to be located within the Southeast region of the United ... manage customer engagements from initial transition from Sales through final delivery and ...

Qualio

Account Manager (East Coast)

North, SC · Remote

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia. What's the opportunity? As an Account Manager you are a key member of the Customer Success team ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

We believe in you and invest in your success! From the very beginning, our coaches and trainers ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...

Liveops

Remote Customer Service Representative

Sumter, SC · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Qualio

Director, Product Marketing

North, SC · Remote

... customer success to create the narrative, content, and competitive intelligence that establishes Qualio as the defining player in Life Sciences GRC. The Qualio team is all-remote, and currently ...

Cloudbeds

Customer Support Coach - NORAM

North, SC · Remote

$55K - $77K/yr

Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our ... Be part of a team that values connection, celebrates success, and always strives to exceed ...

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Customer Success Manager Remote information

See Columbia, SC salary details

$26.5K

$67.8K

$114.3K

How much do customer success manager remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success manager remote in Columbia, SC is $67,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Columbia, SC as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $67,826 per year, or $32.6 per hour.

Associate Project Manager - Remote

Stryker

Columbia, SC • Remote

$90K - $144K/yr

Full-time

Posted 4 days ago

Stryker rating

8.2

Company rating: 8.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

134th of 499 rated machine equipment manufacturers

Job description

Work Flexibility: Remote

This role requires the candidate to be located within the Southeast region of the United States. Will only consider candidates in Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee and Virginia

Stryker is seeking a tenacious, customer service-focused Associate Project Manager to manage customer engagements from initial transition from Sales through final delivery and transition to the Services team. You will be responsible for delivering high-quality solutions across all care.ai product lines that meet and exceed business and customer satisfaction metrics and satisfy budget and schedule requirements. care.ai specializes in delivering AI-assisted virtual care workflows, smart room technology and ambient intelligence solutions.

What you will do

  • Schedule, facilitate, and lead the transition process from the Sales team to the Services team

  • Lead the assigned delivery teams to ensure the project meets the scope, schedule, quality and budget expectations

  • Plan, schedule, and track project milestones, critical paths, deliverables, and accurate revenue forecasting using industry standard tools

  • Ensure delivery process aligns with standards established through the care.ai Solutions Deployment Methodology

  • Facilitate project communications, including lead regular project status meetings with all partners, documenting meeting minutes, and managing all ongoing action items

  • Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes

  • Conduct project close-out activities, including transitioning processes back to Sales and Support; Elicit, compile, and share post-delivery lessons and feedback

  • This role requires regular travel, with candidates expected to travel 25% to 50% of the time based on business priorities and customer requirements.

What you need

Required:

  • Bachelor's degree

  • 2+ years of professional experience

  • Experience with project management software, Monday.com and JIRA preferred

Preferred:

  • PMP certification

  • Strong understanding of enterprise network architecture, firewall requirements, and infrastructure components to support secure, scalable business solutions

  • Healthcare project management experience preferred

United States of America Pay Ranges:

  • USN: $69,500 - $110,900 USD Annual
  • Puerto Rico: $69,500 - $110,900 USD Annual
  • US5: $73,000 - $116,400 USD Annual
  • US10: $76,500 - $122,000 USD Annual
  • US15: $79,900 - $127,500 USD Annual
  • US20: $83,400 - $133,100 USD Annual
  • US30: $90,400 - $144,200 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 50%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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