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Customer Success Manager Remote Jobs in Draper, UT

BambooHR

Sr. Manager, National Partnerships

Draper, UT · Remote

This is a remote position available in the state(s) listed on this job. Additionally, employment ... Collaborate with Sales, Marketing, Product, Customer Success, Enablement, and Operations to deliver ...

New

InComm Payments

Account Manager I

Sandy, UT · Remote

This position is fully remote, with travel up to 10%. Responsibilities Key Responsibilities ... Qualifications * 1-3 years of experience in account management, customer success, client services ...

Acclaro

Product Manager

Provo, UT · Remote

You'll partner closely with Engineering, Data, Customer Success, and external clients to define ... Enjoy remote work, flexible PTO, and a healthy work-life balance. * Career Growth: Access ...

Acclaro

Product Manager

Salt Lake City, UT · Remote

You'll partner closely with Engineering, Data, Customer Success, and external clients to define ... Enjoy remote work, flexible PTO, and a healthy work-life balance. * Career Growth: Access ...

Acclaro

Product Manager

Lehi, UT · Remote

You'll partner closely with Engineering, Data, Customer Success, and external clients to define ... Enjoy remote work, flexible PTO, and a healthy work-life balance. * Career Growth: Access ...

Acclaro

Product Manager

Salt Lake City, UT · On-site +1

You'll partner closely with Engineering, Data, Customer Success, and external clients to define ... Enjoy remote work, flexible PTO, and a healthy work-life balance. * Career Growth: Access ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Draper, UT

Customer Success Manager Remote information

See Draper, UT salary details

$30.4K

$77.7K

$130.9K

How much do customer success manager remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success manager remote in Draper, UT is $77,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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The top searched job categories for Customer Success Manager Remote jobs in Draper, UT are:

What cities near Draper, UT are hiring for Customer Success Manager Remote jobs?

Cities near Draper, UT with the most Customer Success Manager Remote job openings:

Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Draper, UT as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $77,652 per year, or $37.3 per hour.

Field and Affiliate Sales Enablement Leader

Hussle Technology

Lehi, UT • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

About Hussle

Hussle is a field enablement and sales activation platform built for affiliate, direct sales, and field driven organizations. We help brands onboard, enable, and activate their field through content, communication, and actionable data. Our platform is designed to turn activity into measurable outcomes for both corporate teams and field sellers.

As Hussle expands across affiliate and direct sales verticals, we are investing in customer facing enablement leadership to ensure our customers realize value quickly and at scale.

Role Overview

We are hiring a Manager of Field Enablement and Affiliate Sales to work directly with Hussle customers to drive adoption, usage, and performance across their field organizations. This role sits at the intersection of customer success, sales enablement, and strategy and is responsible for helping customers operationalize Hussle to support their affiliate and direct sales models.

This is not a product management role. It is a hands on enablement role focused on execution, education, and measurable outcomes for customers.

Requirements

Key Responsibilities
  • Partner directly with customers to design and execute field enablement strategies using the Hussle platform
  • Help customers translate their sales, onboarding, and engagement goals into practical workflows within Hussle
  • Lead enablement sessions for corporate teams, leaders, and field users
  • Drive adoption and sustained usage across affiliate and direct sales organizations
  • Identify gaps in customer execution and recommend best practices to improve performance
  • Collaborate with Customer Success Managers to support renewals, expansions, and long term account health
  • Provide structured feedback to internal teams based on real world customer usage
What You’ll Enable
  • Faster onboarding and activation of new affiliates and field sellers
  • Clear, repeatable sales and content workflows for the field
  • Improved engagement and retention across distributed sales teams
  • Strong alignment between corporate strategy and field execution
Qualifications
  • 4+ years of experience in sales enablement, customer success, or field operations
  • Direct experience with affiliate sales, direct sales, or field based sales organizations
  • Strong presentation and facilitation skills, including training and workshops
  • Ability to work directly with customers at both the corporate and field leadership level
  • Comfort driving outcomes tied to adoption, usage, and revenue impact
  • Highly organized and execution focused
Nice to Have
  • Experience working with SaaS platforms in a customer facing role
  • Background in affiliate, direct selling, or MLM environments
  • Experience enabling mobile first sales tools

Benefits

  • Competitive salary, commission structure, and residual customer bonus plan.
  • Comprehensive benefits package, including health, life insurance, dental, and vision insurance.
  • 401k plan + matching
  • Supportive and healthy team office culture with drinks, snacks, team activities, etc.
  • The chance to be part of a forward-thinking company that is transforming the direct sales industry.