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Customer Success Manager Remote Jobs in Decatur, IL

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Lone Star Careers

Remote Life Insurance Agent

Decatur, IL · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Life Insurance Agent

Decatur, IL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Humana

Manager, Care Management

Decatur, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Humana

Manager, Care Management

Decatur, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Humana

Manager, Care Management

Decatur, IL · Remote

Continuously improve customer satisfaction through effective program monitoring to achieve timely ... This is a remote position that requires travel. * Travel: 50 - 75% field-based interactions ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

... internal and external customers and stakeholders. * Proven ability of critical thinking ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

... internal and external customers and stakeholders. * Proven ability of critical thinking ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Manager, Care Management Support

Decatur, IL · On-site +1

... internal and external customers and stakeholders. * Proven ability of critical thinking ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Lone Star Careers

Business Development

Decatur, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Business Development

Decatur, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

Global Payments, Inc.

Core RM

Decatur, IL · On-site +1

$40K/mo

... and increase customer loyalty. • Collaborate with your District Manager to identify new ... What you'll bring • Proven success in B2B sales, preferably in SaaS, fintech, or merchant ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Decatur, IL

Customer Success Manager Remote information

See Decatur, IL salary details

$31.5K

$80.6K

$135.8K

How much do customer success manager remote jobs pay per year?

As of Jul 21, 2026, the average yearly pay for customer success manager remote in Decatur, IL is $80,570.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $96,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager (Remote), and why are they important?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a Customer Success Manager (Remote)?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to Become a Remote Customer Success Manager

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do Customer Success Managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What are popular job titles related to Customer Success Manager Remote jobs in Decatur, IL? For Customer Success Manager Remote jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Customer Success Manager Remote jobs in Decatur, IL look for? The top searched job categories for Customer Success Manager Remote jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Customer Success Manager Remote jobs? Cities near Decatur, IL with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Decatur, IL as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,570 per year, or $38.7 per hour.
Sales Representative (Remote)

Sales Representative (Remote)

InsuraTec

Lincoln, IL • Remote

Full-time

Re-posted 21 days ago

Job description

Location: 100% Remote (Work From Home)

About InsuraTec:

InsuraTec is a leading provider in financial planning and insurance services. We’re looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that provides significant financial growth opportunities.

Key Responsibilities:

  • Account Management: Oversee client accounts to ensure high satisfaction and address needs promptly.
  • Client Relations: Develop and sustain strong client relationships, delivering customized solutions.
  • Client Retention: Foster client loyalty and maximize long-term client value.
  • Customer Support: Offer excellent support to resolve client inquiries and concerns.
  • Sales & Promotion: Market and sell life insurance products tailored to clients’ needs.
  • Sales Strategy: Plan and execute strategies to meet and surpass sales targets.
  • Lead Generation Support: Leverage provided marketing resources to generate leads.
  • Training Provided: Comprehensive training to help you obtain a life insurance license and sharpen sales skills.
  • Underwriting Collaboration: Work closely with underwriting to facilitate smooth policy issuance.
  • Remote Flexibility: Enjoy the freedom to work from home on your schedule.
  • Work-Life Balance: Achieve balance with our flexible hours.

Qualifications:

  • Entry-Level Friendly: No prior experience needed; we offer full training.
  • Self-Motivated: Must be highly driven and proactive in achieving goals.
  • Commission-Based: Earnings are based on performance, offering unlimited income potential.
  • No Cold Calling or Door-to-Door: Sales are inbound-focused with no cold calling or door-to-door.
  • Transparent & Inclusive: Commitment to integrity, transparency, and inclusivity in all interactions.
  • Relentless & Goal-Oriented: A determined attitude toward meeting and exceeding targets.
  • Self-Paced & Virtual: Control your career growth at your own pace with maximum flexibility.
  • Financial Services: Gain a foothold in the financial services industry, providing essential solutions to clients.
  • Full-Time Commitment: This is a full-time opportunity for those ready to commit to a career of growth and achievement.

If you’re looking to build a rewarding career with unlimited growth potential, and you have the drive to succeed, apply now to join InsuraTec Services Group. We are committed to supporting your personal and professional growth every step of the way.

InsuraTec is an Equal Opportunity Employer: We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Apply